Pongwe Apart Hotels

"In Stone Town, close to restaurants, etc."

"I am writing this cautionary review to inform potential guests about my deeply disappointing and misleading experience at this property. It is imperative for prospective customers to exercise extreme caution before making a reservation at Asante Sana Beach Cottages, the hotel's isolated location makes it unsuitable for families. Owner is only money Orientated and not customer focused. The property's advertisement on Expedia does not accurately represent the reality of the hotel. Upon arrival,...

"Arrival was difficult - difficulty contacting host, and on arrival they gave us a wrong room and moved us, then needed us to move again for our final night. Each apartment had wifi and a tv, and there was an AC unit in each bedroom. But there were no good instructions about using the place, no maps or helpful tools for visitors, and you needed to hunt for the single soap and 2 towels. Very basic."

"It all started with when we arrived and the hotel staff said we had no reservation. We showed them the printout of our reservation and the would not honor. The hotel is far from what's in the picture. It's vert dilapidated and unkempt. It smells really bad. To be honest I was planning to just check-in drop my bags and head out in search of another place. The staff also, could not speak English. My drive from the airport was my saving grace who was there with us and interpreting to them what...