Ponderosa Heights Hotels, Ruidoso

"Clean rooms and clean pool area! Will be staying again! Amazing coffee and breakfast"

"Easy parking and good location"

"All great."

"Pleasantly surprised with hotel. Quiet, clean and spacious. Would definitely stay here again."

"Pros: - Comfy bed - no signs if bed bugs in mattress - Allowed me to upgrade my room from a double to a queen after cancelation/change window - Breakfast had waffles, eggs, cereal, juice, coffee, bread, fruit and muffins. Solid breakfast options. - The water pressure in my room was fantastic. The water gets hot hot, which I like. - Microwave, fridge and table in room. Cons: - Parking: not enough - Walls: thin and you can hear everything. Good luck sleeping without earplugs and sleep aid. It was a struggle to sleep and stay asleep. Both of my neighbors and the people outside made sure I was not getting any until 1 am. - Groups: every time I went out of my room there were multiple groups drinking beer, being loud, and blasting music and any time if the day. Its 23:08 now and its happening everywhere. Again at 5am - Smell: the room has older carpet that has obvious stains that can be cleaned. The room has an overwhelming smell of musk/damp. - Water: tastes and smells weird - Cleanliness: the room did not pass a black light test. Doors were dirty, obviously surfaces were dirty. Ac filled with dust. - AC: my unit does work, sometimes, when it wants. This is a budget space. You can expect travelers, bikers, people who party, long term tenants, and those in trades passing through and working from the hotel. This is not a family friendly hotel. It is best suited for one night stays to or from your destination. Personally I would not recommend."

"Very clean room, excellent staff! Great breakfast"

"Our favorite place to stay when we go to the mountains. We Love it here"

"Everything was great "

"I noticed a blood spatter in the bathroom in an awkward spot which could have been overlooked easily, but it was there nonetheless. I would also not recommend consuming the ice in any way as it tasted horrible."