Polo Beach Tours and Activities

Maile helped make my stay very welcoming and convenient and actually called and make sure my stay was up to par.

First night arriving we had an issue in the room we were assigned, it was brought up to the front desk. The original room had to be shut down and they were wonderful in giving us a different room which turned out to be better than expected. It was our first time in Hawaii and the room upgrade made our experience on the island so much better. Thank you to the staff especially Marissa for the wonderful experience at the resort.

Ac was out for four of my 9 days so that was not great.