Hello Allen, We apologize for any inconvenience you experienced during your stay. It would be best to contact our management directly to address your concerns regarding the refund policy. Your feedback is valuable to us as we continually strive to enhance our guest experience.

Hello Lisa,We are thrilled to hear that you had an enjoyable stay with us! Our team takes pride in providing exceptional service to all our guests. It's great to know that you found your room comfortable and our facilities met your expectations. We look forward to welcoming you back for another wonderful experience soon.

Hello ANGEL,Thank you for sharing your feedback with us. Please note that our early arrival fees are in line with our hotel policies. We recommend reviewing our terms beforehand for a seamless check-in experience. Your understanding is appreciated as we strive to maintain our standards.

Hello Dara, We're sorry to hear about your recent experience at our hotel. If you could please contact our management team directly, they will be able to assist you with any further actions regarding your concerns. We apologize for any inconvenience this may have caused and appreciate your feedback.

Hello Catherine,We apologize for the experience you had at the hotel. Your feedback will be shared with the appropriate departments for their awareness and improvement. Thank you for bringing these matters to our attention.

good day Mr. Bartholomew your reservation was book through Expedia's website. The website does state that there is a 250 security deposit required at check-in. This information is posted on every third-party booking sites. The hotel's website also states that there is a 150 security deposit required at check-in. This information is posted so that guest are aware that there is a deposit required upon check-in.

Hello Bryant, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any issues you encountered during your stay. We value your feedback and hope to have the opportunity to better serve you in the future.

Hello Kenya,We are pleased to hear that you had a smooth check-in process and enjoyed a comfortable stay at our property during your last-minute visit for a family event. Our team strives to provide efficient service to all our guests, even late at night. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

Hello Agata, We appreciate you choosing our hotel for your stay. If there are any specific areas you feel we could improve on, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an even better experience.

Hello Claire,We are happy to hear that you had a fantastic stay with us! Giving us a perfect 5 rating made our day. We look forward to welcoming you back in the near future for another memorable experience.

Hello Ava,We apologize for any inconveniences this may have caused. Please feel free to always reach out to us during your stay for any additional amenities you may require. Your feedback is valuable to us in ensuring a more comfortable experience for all our guests.

Hello Jesenia J.,We are glad to hear that you enjoyed your stay with us, even with the last-minute change of plans. We appreciate your feedback and hope to welcome you back in the future for an even better experience.

Hello Tyeesha, We are sorry to hear about your experience and appreciate your feedback. We strive to provide a pleasant stay for all our guests and regret that you did not find our services to your satisfaction. Your concerns have been noted, and we encourage you to reach out to our management team directly to further address any issues encountered during your stay. Thank you for sharing your feedback with us.

Hello bart, We apologize for any shortcomings during your stay. Please feel free to reach out to us directly with any concerns you may have had so we can address them promptly.

Hello Cheryl, I'm sorry to hear about your experience. Your feedback is essential for us to improve our services. We recommend contacting management directly to address this matter further. Thank you for bringing this to our attention.

Hello Fabian,We appreciate your feedback and take all guest comments seriously. Please feel free to reach out to our management team to discuss your experience further. Thank you for staying with us.

Hello Patrick,We appreciate you choosing our hotel for your stay! If you have any feedback to share with us, please don't hesitate to reach out. We hope you had a pleasant experience overall and look forward to welcoming you back soon.

Hello jolanny, Thank you for sharing your feedback regarding the stains on the towels and bed. We apologize for any inconvenience this may have caused you. We value cleanliness and high standards, and we will address this matter with our housekeeping team to ensure future improvements. Please reach out to our management team directly for any further assistance.

Hello Fabian,Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are sorry to hear that your stay did not meet your expectations. We strive to provide exceptional experiences for all our guests, and we apologize for any inconvenience you may have experienced during your visit. We encourage you to reach out to our management team directly so they can address your concerns further.

Hello Mekayla, Thank you for your feedback. We apologize for any inconvenience you experienced with your booking. Regarding the TV remote and shower, we appreciate you bringing this to our attention and we will address this with our cleaning team. We strive to improve our services and appreciate your input. Please contact our management team directly for any further assistance regarding your refund request.

Hello Fabian,Thank you for sharing your rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

Hello Melissa,Thank you for being a loyal guest and for taking the time to share your positive feedback! We are thrilled to hear that our staff provided friendly service and that you found our room and bed comfortable. We appreciate your continued support and look forward to welcoming you back for your next stay.

Hello Peter,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the opportunity to welcome you back soon for another outstanding stay.

Dear Guest,We apologize for any inconvenience caused by the odor and cleanliness issues experienced during your stay. Our team strives to maintain a pleasant environment, so this feedback will help us address and rectify any shortcomings. We appreciate your acknowledgment of our prompt customer service, however, we apologize if the replacement towels did not meet your expectations. We encourage guests to bring any concerns to our attention during their stay for immediate resolution.

Hello JOHNEEN,Thank you for being a valued guest of our property and for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your recent stay. Rest assured, we appreciate your loyalty and take your comments seriously. Please note that we are constantly reviewing and improving our amenities and services to better meet the needs of our guests. We look forward to the opportunity to provide you with an improved experience in the future.

Hello Sharon,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. Should you have any further feedback or suggestions, we kindly encourage you to reach out to us directly. We value your input and would love to have the opportunity to address any concerns you may have had. We look forward to welcoming you back in the future.

Hello Victor,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a positive experience with us. If there is anything else we can assist you with or if you have any additional feedback, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future!

Hello Hikeem,Thank you for your kind feedback! We are delighted to hear that you enjoyed our clean and quiet hotel, as well as the helpfulness of our staff. We look forward to welcoming you back on your next visit.

Hello Kelli, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issue with our maintenance team to ensure a prompt resolution. If you have any further concerns, please feel free to reach out to our management team directly.

Hello Helen,Thank you for choosing our hotel for your stay. We're glad to hear that you had a positive experience overall. If there's anything specific you would like to share or if there's anything we can do to improve, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.

Hello Mario, We appreciate you taking the time to rate your recent stay. We value your opinion and would love to hear more about your experience. Please contact us directly so that we may address any concerns you may have had. We hope to have the opportunity to improve your impression in the future.

Hello Lisa,Thank you for your positive feedback! We are glad to hear that you had a great stay with us and found our staff accommodating. We look forward to welcoming you back in the future for another wonderful experience at our hotel.

Hello Jenna, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced regarding the pool closure. Our policies are clearly stated on our website, however, we understand your frustration and will take your feedback into consideration for future improvements. We highly recommend contacting our management team directly regarding the charge on your card so that they can assist you further. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

Hello Ramon,Thank you for your feedback! We are thrilled to hear that you found our hotel to be very clean during your stay. Providing a clean and comfortable environment for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back in the future for another positive experience!

Hello Juan, We're sorry to hear that your stay with us fell short of your expectations. Please feel free to reach out to our hotel directly to share any specific feedback or concerns you may have, as we always strive to improve our guests' experience. We would love to have the opportunity to make it right for you.

Hello Tihesha,We are thrilled to hear that you had a fantastic experience at our hotel! It's wonderful to know that everything met or exceeded your expectations. We appreciate your support and hope to welcome you back in the future for another outstanding stay.

Hello Melayna,We apologize for any issues you experienced during your stay. Please reach out to us directly so we can address any concerns you may have had. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

Hello Samuel,Thank you for taking the time to share your feedback with us. We're glad to hear that our hotel met your needs in terms of cleanliness, quietness, and proximity to your desired location. Our team strives to provide a comfortable stay for all our guests. We appreciate your valuable input and hope to welcome you back in the future.

Hello Alexandra,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel convenient, comfortable, and enjoyed a smooth check-in process with our friendly staff. It's wonderful to know that your room was clean and provided the comfort you were seeking. We look forward to welcoming you back for another enjoyable stay in the future!

Hello Glenn,We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share about your experience, please feel free to reach out to us directly. We value all guest feedback and strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future.

Hello Elvis, We're sorry to hear that your experience with us was not up to your expectations. We kindly invite you to reach out to our hotel directly so that we may address any issues you encountered during your stay. We appreciate your feedback and hope to have the chance to make it right for you in the future.

Hello Stephen,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our room clean, comfortable, and well-maintained. It's wonderful to know that you had a peaceful stay and that all the amenities in the room met your expectations. We truly appreciate your feedback and hope to welcome you back in the future.

Dear Guest,Thank you for your kind words about our beautiful rooms and great staff. We strive to provide a pleasant experience for all our guests. Should you have any future inquiries or comments, please feel free to reach out to our management team directly. We value your feedback and hope to welcome you back in the future.

Hello Jorge,We are thrilled to hear that you had such a wonderful experience during your stay with us. It was a pleasure having you as our guest, and we truly appreciate your support. We look forward to welcoming you back in the near future.

Hello John, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your check-in process. We appreciate your compliments regarding our property's cleanliness. However, we understand that noise disturbances can impact the overall stay. We'll certainly take your comments into consideration for future improvements.

Hello Dyana,We're glad to hear that you had a positive experience during your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back soon to provide an even better experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly.

Hello Taylor, We regret to hear about your experience and appreciate your feedback. We encourage guests to reach out to management directly for any concerns during their stay to ensure a comfortable visit. Thank you for sharing your thoughts with us.

Hello Mehmet, Thank you for sharing your feedback with us. We regret to hear that your experience at our hotel was not to your satisfaction. We appreciate your input and will certainly take it into consideration for future improvements.

Hello Daniel, We're sorry to hear that your recent stay at our hotel did not meet your expectations. We value your input and encourage you to reach out to us directly so that we can address any issues you may have experienced. We hope to have the opportunity to make it right on a future visit.

Hello Silburn,Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced during your time at our hotel. We appreciate your input and will use it to improve our services for future guests. If you would like to discuss your concerns further, please feel free to reach out to our management team.