Holiday Homes in Poços de Caldas

"Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!"

"I did like the staff I did like the the bar area is awsome. The only one thing i concern about is the shower hot water I tried take shower in the morning the water was cold"

"Excellent hotel. Quick check in, friendly and helpful staff. Apartment with front view, clean towels and bed linen, we just missed a quilt over the sheets. Good breakfast."

"Love this hotel. i Facilities in much need of repairs due to time."

"I am an Ibis client, the room hotel was very clean, comfortable pillows and very clean bathroom, the staff is very kind, professional and polite, Alice and Douglas were very good host and made my mother very comfortable. The food was very high stand and high quality. I will recommend to all my family and friends, hopefully will be back next year. Maria Villacis - NY-USA "

"Great place to stay "

"It’s ok, but it wasn’t what I expected."

"Atendimento ruim "

"This hotel is located in a farm property could be much updated it says they have a swim up pool bar and wasnt even functioning the pool was full of dead mosquitos and flies they could have someone cleaning it at least twice a day the service was terrible we had to do everything on our own to reserved activities they couldn’t call from the front desk and ask what hours available the food was from days before hard bread and for lunch they had one plate that had gone bad already tasted spoiled they said it was all inclusive but then they charged for all the drinks feom water to beer we Have stayed at plenty all inclusive and all inclusive means exactly that ALL INCLUSIVE not just the food. After we checked out we asked if we could use the pool for at least an hour and then we could leave because we came in late the night before and didn’t enjoy the pool that much just a few hours the day before when we checked in and their answer was no i have Stayed at all inclusive hotels where after your check out time you can use their amenities until your departure time i enjoyed The horse back riding activity that to me was the best part of the whole stay. Expedia mentioned i stayed At a VIP section there was no VIP about it didn’t get any extra perks or special attention the coffee on the lobby was not replenished they kept it from two day before and even when we left it wasn’t updated this hotel can do a lot better on customer service and the food service as well "