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Reviews of Super 8 by Wyndham Pocatello

2 out of 5
Super 8 by Wyndham Pocatello
1330 Bench Rd, Pocatello, ID

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 1001 reviews" "
Rating 8 - Good. 358 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and clean, very good continental breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend the night. The staff recommended the Sandpiper restaurant next door which was excellent for the food and value for money. Only downside was the pillows, remember the old days when hotels would put a mint on the pillow. Well these pillows are the size of the mint. But joking aside it was a nice clean place with friendly and helpful staff. I would definitely stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Emile, Calgary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and friendly
Stayed 1 night in Apr 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
The plumbing system was very loud. We could hear when the neighbor and second floor used the bathroom and shower. Kept us up two nights. Garbage wasn't emptied in our room (small garbage can) the whole time. I appreciate the program to book in advance and the rates.
Stayed 3 nights in Apr 2024

8/10 Good

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will be back
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was friendly and helpful. We had a minor problem in that we were given a key to an occupied room due to a mixup. Not a big deal. Hotel was easy to get to and easy to get back onto the highway. Only thing we didn't like is that the breakfast was good but staff needs to check frequently to make sure that it is well stocked. Things that we wanted were all gone. We will return next time we go to the US
Stayed 1 night in Mar 2024

2/10 Terrible

David

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
After prebooking room through Expedia, we expected easy check-in and super clean room. It was not to be so. Room very small and dumpy inside. Went to shower in the morning and the shower was inoperable. Spoke with the front desk. Would not do anything to compensate for lack of operable shower. Have stayed here many, many times and was never disappointed until this occasion.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are always so friendly and helpful. We have stayed here many times and will be back again soon
Stayed 1 night in Apr 2024

10/10 Excellent

Oscar

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick, Lloydminster

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very efficient and polite. The breakfast was scheduled to 9:00 am but the food was mostly gone by 8:30 and you had to ask to get what you wanted
Stayed 1 night in Apr 2024

8/10 Good

Unicorn Squad

Stayed 2 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Free breakfast was also nice to have.
Stayed 1 night in Mar 2024

6/10 Okay

Chad, Cochrane

Liked: Cleanliness, staff & service
Staff were great! It’s an old property and you can tell. People above us you could easily hear and then breakfast was definitely lack luster.
Stayed 1 night in Mar 2024

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Mar 2024

4/10 Poor

Kody

Disliked: Property conditions & facilities
Walls were paper thin very loud. Could hear everything going on above below and beside. Definitely could use an update.
Stayed 1 night in Feb 2024

10/10 Excellent

patrick

Stayed 1 night in Mar 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Bruce

Property is in need of some updating in carpeting. Worn and older - floors creak when you walk in hallways. For a short one night stay on road trip it fit the bill.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a pleasant stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
I had to check out late due to a business meeting the staff was very understanding and accommodating. Very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

4/10 Poor

Taras

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No water glasses. Only one hand towel provided for two people, no mattress protector, mattress seam torn.
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here 16 times over the last 8 years… always friendly and you know exactly what you’re getting.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Beck

Business traveller, Travelled with pets, Travelled with partner
We did not like the strong smell of bleach in our room. It was so strong as to be nauseous.
Stayed 2 nights in Mar 2024

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Vaeh

Stayed 1 night in Mar 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times. Affordable and convenient.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, helpful and accommodating. Decent breakfast and good coffee.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Room is not a good
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello. Could you perhaps, provide more details as to what issues you occured during your stay? Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

6/10 Okay

SEAN

Liked: Staff & service, property conditions & facilities
Our stay was great the breakfast was terrible. Almost zero choices i don’t think i’ve seen a breakfast in a hotel so sparse.
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to let us know about your stay with us!! I'm glad to hear that our accommodations were to your liking. Although, I am sorry that you didn't like the breakfast selection we offer. Unfortunately, we lack the ability to cook at the hotel except through microwaves. We do offer multiple items for breakfast such as: Cereal, Assorted Yogurt, Scrambled Eggs, Sausage Patties, Sliced Bread, Waffles, Oatmeal, Fresh Fruit, and Pastries. We also have Milk, Tea bags, Coffee, Orange juice and Apple juice. There is also Butter, Assorted Jelly, and Peanut Butter.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Super 8. I is extremely clean and comfortable and would highly recommend. I would improve a few things. The room is perfect for a man but for me, a woman who carries everything with her when she travels, there was little room to hold a packing cube that is full of make up, medications, various toiletries etc. I need to place my make up , cleansing items near a mirror and sink. The sink area is very small. Too small to hold items.This may sound petty and to some it is. However if you are a women who needs to apply make up, remove make up , and take medications you will understand my view. Otherwise the place is immaculate . The people who work there super kind and friendly and breakfast was yummy.
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. I'll also look in to your inquiry of updating/ modifying the vanity area. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok. Feeling a bit run down.The breakfast could be improved.
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a pleasant stay! Here at Super 8, we continuously strive to meet your needs and expectations.

2/10 Terrible

Lily

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t stay at the hotel, as I was driving and got caught up in the rain. Had to stop at OgdenTried to cancel ny reservation, but ExPedia would not let me….. but the place
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello. I am sorry that your experience did not meet your expectations. If you have any details that may help us please give us a call so that we may take the appropriate measures to address your concerns and find a solution.

8/10 Good

Heath

Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Maria Baudelia

Stayed 2 nights in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was nice and helpful! The gentleman I the morning was also very nice and helpful
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

4/10 Poor

Leanda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Took forever for someone to come check me in. Looked like a homeless couple was asking for a place to lay their heads for the night. They recently had a flood. Wouldn’t have stayed here if I had known. Staff were joking about a chalk line in one of the rooms. Was quite a lot of info to take in while checking into my room.
Stayed 1 night in Jan 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Lily

Travelled with pets
I stay at this hotel everytime I’m on the I-15 and it never disappoints… friendly staff, nice and clean rooms. Would recommend it anytime!
Stayed 1 night in Jan 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
People were friendly
Stayed 1 night in Jan 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

richard

Travelled with partner
Good value
Stayed 1 night in Jan 2024

6/10 Okay

Debra

Stayed 1 night in Jan 2024

8/10 Good

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jan 2024