Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Motel 6 Pocatello, ID

2 out of 5
Motel 6 Pocatello, ID
133 West Burnside, Interstate 86 Exit 61, Pocatello, ID

Reviews

6.6
Rating 10 - Excellent. 23 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 9 out of 91 reviews" "
Rating 4 - Poor. 15 out of 91 reviews" "
Rating 2 - Terrible. 17 out of 91 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Rochelle

Liked: Staff & service
Disappointing
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Rochelle, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

Les

We were met with a very courteous, helpful and quick to engage. Our night consisted of four hours rest before we were off again, but it quiet and refreshing!! Thanks for the assistance in reserving the room! 😊😊
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ramona R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and the price was very good. Carpet could be cleaner, but overall very happy with my stay.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Ramona,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Josmar

Stayed 2 nights in Mar 2024

2/10 Terrible

Wilberto

6/10 Okay

Sandra

Travelled with partner
There was a very good restaurant that was attached to it. Heater in the room was extremely loud made it very hard to sleep.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi SandraThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Chrystal

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
They closed the restaurant early by an hour right after i asked and went to get ready and when i asked they were rude and the snow and ice were not removed so fell and hurt my leg very unsafe id leave if i could afford it. Go to bed hungry and my leg hurts
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Chrystal,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Stephanie

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Well initially it was fine, we were supposed stayed 3 nights they did not come in once and clean our room, never got fresh towels, they guy that checked us in was great, then basically couldn't find any one. For the price we paid to stay no breakfast, no coffee. We left a night early. Won't stay again. Wished we could get a refund for last night.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Stephanie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Maritza

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is pretty old. No newer updates. The walls were thin, I could hear guests in the morning.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi MaritzaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Towel were small and rough no amenities no coffee in room no blow dryer in room felt dirty
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Stephanie, Lewiston

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible! Shower head sprayed all over the entire bathroom, soaking the floor. All furniture was scuffed and dinged worse than a dorm room. Towels had holes and were small, had to request new towels on day two as no one came to our room to clean or replace linens. Mattress was stained. Was given 2 pillows for a king sized bed. Overall horrible.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place needs have travel channel on tv
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Joshua, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Tanya

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, safe, hot water, clean linens.. just wish they offered breakfast!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Tanya, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Jesus

Stayed 3 nights in Jan 2024

2/10 Terrible

Gary

Stayed 1 night in Jan 2024

8/10 Good

Cynthia

Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems a bit dated.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi David,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Marlo checked us in and was very courteous. The negatives were there was only one soap bar in the bathroom, none in the shower. Also, there was no tissue box in the bathroom and the refrigerator didn't work. Other than that, the stay was enjoyable.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kara

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and quiet.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

WAYNE

Stayed 1 night in Oct 2023

8/10 Good

darlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good time
Stayed 1 night in Oct 2023

2/10 Terrible

Shaunna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Joe

Stayed 1 night in Oct 2023

4/10 Poor

Steve

Travelled with family
Disliked: Amenities
T
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Steve,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Randal & Carol

Low cost. Clean. Helpful.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

leonard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay when we needed a place
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi LeonardWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I expected from a Motel 6, the cheapest accommodations I could find that weekend. Clean and comfortable. If you're looking for a bed to sleep in and not a room to spend much time in, this place will do just fine.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi Dustin,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Kayden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi Kayden,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Bobbie

Stayed 2 nights in Sep 2023

8/10 Good

Alexandria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Idk
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi Alexandria,Thank you for positively rating your stay!!Lilith#Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Inconsiderate
Inconsiderate guest below us played loud music until 1:20am this was after i called the front desk 4 times
Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

BRENT

Liked: Amenities
Clean
Stayed 2 nights in Sep 2023
Response from Management on 25 Sept 2023
Thank you!

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Melody

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Kimbal

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Easy access from highway. Under new ownership and definitely needs work. Pool was not operating which was disappointing as there is no indication of that when booking. Toilet screamed when flushed. Lampshades were either missing or half off. The side door was constantly being propped open with a rock assuming to let other “non-guests” in. The restaurant next door was very good.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Kimbal,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

M'Lisa

Stayed 1 night in Sep 2023

2/10 Terrible

Blanca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty, bed sheets and bathrooms were very dirty also.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 22 Sept 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

karalynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
property wasn’t bad. the address sent me to the wrong place, and thank god it wasn’t that first place. the door on one corner was broken so we were advised to use another one.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Karalynn,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Maria Lourdes, Duarte

Travelled with family, Travelled with partner
Liked: Staff & service
Clean floors, very helpful customer service to clients upon check in. The manager is so hospitable .
Response from Brand Experience Team on 18 Sept 2023
Hi Maria,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Poor

Randi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Caleb

Stayed 1 night in Sep 2023