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Reviews of La Quinta Inn & Suites by Wyndham Pocatello

2.5 out of 5
La Quinta Inn & Suites by Wyndham Pocatello
1440 Bench Road, Pocatello, ID

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1344 reviews" "
Rating 8 - Good. 392 out of 1344 reviews" "
Rating 6 - Okay. 142 out of 1344 reviews" "
Rating 4 - Poor. 64 out of 1344 reviews" "
Rating 2 - Terrible. 35 out of 1344 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Shandell on 17 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our reason for staying
Stayed 1 night in Apr 2024
Response from Shandell on 15 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
Rooms have been renovated nicely grounds are a mess
Stayed 1 night in Apr 2024
Response from Shandell on 12 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shandell on 10 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Graham

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Shandell on 8 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Shandell on 12 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect after a long day of traveling with the pool and hot tub! Comfortable beds, nice big parking area and great breakfast. Loved our stay!
Stayed 1 night in Apr 2024
Response from Shandell on 4 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

John

Business traveller
When I checked in, the staff was very pleasant and polite, when I got to my room it was very clean and smelled amazing, (I want to know that air freshener). My room was quiet, no loud guests, and I wasn’t bothered once. As a very private person that is an amazing stay. Thank you
Stayed 7 nights in Mar 2024
Response from Shandell on 4 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant next door. Good buffet breakfast.
Stayed 1 night in Apr 2024
Response from Shandell on 4 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay in town.
Stayed 1 night in Mar 2024
Response from Shandell on 4 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and very helpful. Gave us a room where we asked so it wouldn't be too noisy. Clean room, good price.
Stayed 1 night in Mar 2024
Response from Shandell on 4 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Don

Liked: Cleanliness, amenities, property conditions & facilities
I first got a room thad had alot of traffic noise,but requested a quiet room and they were very accomodating🤗
Stayed 1 night in Mar 2024
Response from Shandell on 4 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

6/10 Okay

Damonica

Travelled with family, Travelled with partner
Liked the rooms seemed up to date. some of the areas of the hotel were not as tidy as I would like to have seen. I was not happy with the fact they was not able to give me a receipt due to booking with a third party.
Stayed 1 night in Mar 2024
Response from Shandell on 27 Mar 2024
Thank you for your review. Unfortunately when guests pre-pay through a 3rd party website, we can not provide a receipt due to the fact that they have paid someone else and not Wyndham. 3rd party bookings will receive a receipt via email from the online agency they have booked through. I hope to see you again on your next visit to Pocatello.

8/10 Good

Kristine, Henderson

Travelled with partner
Liked: Amenities
Friendly place to stay. The staff was very kind.
Stayed 3 nights in Mar 2024
Response from Shandell on 25 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Geraldine Eilene

Stayed 2 nights in Mar 2024
Response from Shandell on 15 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Ana

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for us and our dogs. We had a great stay
Stayed 1 night in Mar 2024
Response from Shandell on 25 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Anthony S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfy, room was clean and air worked fine. Pool was large and hot tub was also. Plenty of room. Has laundry facilities but no detergent to buy. Bring your own. We will stay here again.
Stayed 1 night in Mar 2024
Response from Shandell on 21 Mar 2024
Thank you for your review. It was a pleasure having you as a guest. We do sell detergent, bleach and softner in our market by the front desk. I hope to see you again on your next visit to Pocatello.

8/10 Good

Armando

Stayed 3 nights in Mar 2024
Response from Shandell on 5 Apr 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Would definitely stay here again
Stayed 1 night in Mar 2024
Response from Shandell on 18 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

6/10 Okay

Jennifer

Travelled with family
We stay there most of the time when we go to Pocatello
Stayed 2 nights in Jan 2024
Response from Shandell on 18 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay but with the construction my google maps took me all over town getting there lol
Stayed 1 night in Mar 2024
Response from Shandell on 21 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly , fast and helpful staff.
Stayed 1 night in Mar 2024
Response from Shandell on 11 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Douglas, Kalispell

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and in good order. Staff at check in wasn’t very personable. Good selection for breakfast, but not very many tables in the breakfast area.
Stayed 1 night in Mar 2024
Response from Shandell on 6 Mar 2024
Thank you for your review. We hope to see you again in the future.

4/10 Poor

Matthew

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The shower drain was super slow and water pooled in the tub after only a minute of running the shower. When tried to call the front desk, the in-room phone was inoperable. Inconvenient and annoying maintenance issues.
Stayed 1 night in Feb 2024
Response from Shandell on 5 Mar 2024
Thank you for your review. My apologies that your stay was not up to par. We would have been more than happy to move you to another room to make your stay more enjoyable. I hope you will give us another try in the future.

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shandell on 4 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

4/10 Poor

James

Disliked: Property conditions & facilities
Reserved a small suite. Unfortunately, the couch is in a area that has NO TV. So, should of had a regular room. Had to sit on bed to watch tv. Well, until it also quit working at 7pm. Phone in room also didnt work in room. Called front desk with personal phone. Desk agent stated could not fix until the next person came in anout 10:30 pm. What?!!! Yes, will not stay here again. Told me to let manager know in the a.m. I was on road before they even got to work. Breakfast not till 7am..
Stayed 1 night in Mar 2024
Response from Shandell on 4 Mar 2024
Thank you for your review. I'm sorry your stay did not meet your standards. We would have been more than happy to move you to another room to try and make your stay more enjoyable. Hope you will give us another try in the future.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel as I have stayed there before. Generally excellent but at breakfast the tables were available but the had crumbs and smears on them left by previous guests. No apparent attempt to clean them by hotel staff.
Stayed 1 night in Feb 2024
Response from Shandell on 28 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and my apologies for the lack of clean tables during breakfast, i will address the issue with the staff. Hope to see you again on your next visit to Pocatello.

10/10 Excellent

Phil

Stayed 1 night in Feb 2024
Response from Shandell on 21 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Sheri

Stayed 1 night in Feb 2024
Response from Shandell on 21 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we got was dirty they were nice and moved us but what a pain.
Stayed 1 night in Feb 2024
Response from Shandell on 22 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Sean

Response from Shandell on 22 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

4/10 Poor

mark

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Shandell on 19 Feb 2024
Thank you for your review. We would love to know what we could have done to make your stay more enjoyable.

8/10 Good

Cameron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shandell on 19 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Mary

Stayed 1 night in Feb 2024
Response from Shandell on 21 Mar 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Aaron

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Convenient to freeway and other amenities. A little dated, but ok.
Stayed 1 night in Feb 2024
Response from Shandell on 13 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

james

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff wouldn't do anything about the barking dog in the next room.
Stayed 2 nights in Feb 2024
Response from shandell on 12 Feb 2024
Thank for your review. I will bring this issue up in a staff meeting. I hope you will give us another try in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 1 night in Feb 2024
Response from shandell on 12 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Betty Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from shandell on 12 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always great. The check-in is easy the room is always clean and they have a great breakfast.
Stayed 3 nights in Jan 2024
Response from Shandell on 8 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

valerie

Stayed 1 night in Feb 2024
Response from Shandell on 20 Mar 2024
Thank you for your review.

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was good. Easy and quick check-in. The hotel staff was great reacting to requests for extra pillows and a 1030pm noise complaint. Pool area was clean and always stocked with towels. Breakfast has small variety of hot food options and plenty of toast, bagels, cereal, certainly not a deal-breaker at all for the family budget. Would definitely stay here again.
Stayed 3 nights in Feb 2024
Response from Shandell on 6 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Steve

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay. Quiet and clean room. Convenient to where we need to be. Great stay. Will be back if need to return.
Stayed 1 night in Feb 2024
Response from Shandell on 6 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

8/10 Good

Roy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from shandell on 3 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

laura

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Courteous, clean, quiet, and I could bring my dog. I will definitely return to this hotel.
Stayed 1 night in Jan 2024
Response from Shandell on 1 Feb 2024
Thank you for your review. It was a pleasure having you and your dog as guests. I hope to you again on your next visit to Pocatello.

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a night stay. Nice office staff. Some areas of our room seemed in need of maintenance attention. Overall comfortable.
Stayed 1 night in Jan 2024
Response from shandell on 29 Jan 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jan 2024
Response from shandell on 29 Jan 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay, it was so nice to finally relax. Thank you so much for the great memories.
Stayed 2 nights in Jan 2024
Response from shandell on 27 Jan 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from shandell on 27 Jan 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and reasonably priced. Free breakfast is always a big plus.
Stayed 1 night in Jan 2024
Response from Shandell on 25 Jan 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from shandell on 12 Feb 2024
Thank you for your review. It was a pleasure having you as a guest and I hope to see you again on your next visit to Pocatello.