Top Hotels Near Plaza Theater in El Paso from NZ$76

"Rented a Junior suite and upon arriving the toilet upon first use did not want to flush properly… as the day went on it became clogged twice and maintenance attempted to fix it twice but failed as it became clogged a third time. Calling the front desk yet again they stated the maintenance guy was gone for the day. They didn’t offer another room till I finally called and complained and they said they were booked and said if they moved us to a king suite they would have to charge us again. Which didn’t make sense to me having to pay for an additional room when the room we paid for was unusable without a working toilet. They didn’t offer a refund or any help at all! "

"Beautiful place. "

"Bar had good selection "

"Gorgeous hotel! "

"Nuestra estadía en el hotel fue muy grata sobre todo el staff muy amables no dudaría en hospedarme de nuevo ahí. 100% recomendado "

"Room was not vacuumed, trash and hairs in carpet and bathroom floor, breakfast was terrible the first day everything was cold and it was 9am the eggs weren’t cooked all the way. Front desk staff not polite or friendly at all. Hotel super pricy for what it is, don’t be fooled by the website pictures."

"This was a nice hotel. We did have a bit of an odd experience. My husband encountered an incredibly drunk individual directly off the elevator on our floor at about 10 - 10:30 at night. This person wasn’t staying at the hotel, but apparently came to the hotel to go to the bar that is on the rooftop. He was so drunk, he was unconscious, so my husband called hotel staff, who contacted 911. It wasn’t a great situation as he was throwing up all over the place, and in and out of consciousness. They ended up taking the man to the hospital. My husband stayed during the whole thing. They took my husband’s information, but we never heard from hotel staff to apologize, or thank him for finding this guy. Very odd. I’m not sure I was say this is a family friendly hotel. At the pool, we encountered folks vaping, drinking, and scantily clad. If I ever return to El Paso, I would probably look elsewhere. Breakfast isn’t included, and there isn’t much in terms of stores around the hotel. Overall, the staff was great and friendly, just not sure it was what I was expecting. "

"Yes, very clean "

"Good value, comfortable rooms"