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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

5.0 star property
Beachfront hotel with calming spa services
VIP Access
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Photo gallery for Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Restaurant
Water park
Front of property
Frette Italian sheets, premium bedding, memory-foam beds, free minibar
Breakfast area

Overview of Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry

Check out the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
  • Popular LocationChefs Market at Generations Riviera Maya18 min walk
  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationEl Cocotal8 min drive
  • Popular LocationBrio Health Bar9 min drive
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Room options

Big Kahuna Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Lair Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Swim-Up Oceanfront Queen Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 2 Single Sofa Beds

Swim-Up Oceanfront Pool Deck Level Queen Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 2 Single Sofa Beds

Swim-Up Oceanfront Pool Deck Level King Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 2 Single Sofa Beds

Swim-Up Oceanfront King Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 2 Single Sofa Beds

Penthouse Swim-Up Oceanfront Queen Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Penthouse Swim-Up Oceanfront King Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Pineapple Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya is on the beach. While the natural beauty of Maroma Beach and Tres Rios Ecopark can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course. Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as swimming.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Puerto Morelos Beach - 15 min drive
  • Puerto Morelos Town Square - 16 min drive
  • Ojo de Agua Beach - 16 min drive
  • Maroma Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • Cena Trattoria By el Faro - 12 min drive
  • El Cocotal - 8 min drive
  • Don Miquel - 10 min drive
  • Café del Lago - 13 min drive
  • Limon y Sal - 12 min drive

About this property

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Luxury all-inclusive hotel by the ocean
A free return airport shuttle, free water park access and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a hot stone massage, a facial and a body scrub at NÁAY SPA, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts All Inclusive Riviera Maya also has a free food/drink shopping service, a free daily manager's reception and shopping on-site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide and 2 swim-up bars
  • Free self-parking
  • Limo/town car service, supervised childcare (surcharge) and a 24-hour front desk
  • Smoke-free property, evening entertainment and a lift
  • Guest reviews speak well of the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Changing tables, children's slippers and children's dinnerware
  • Hypo-allergenic bedding, Frette Italian sheets and memory foam beds
  • 2 bathrooms with rainfall showers and deep-soaking baths
  • Smart TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and childcare services

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BIKINI BOTTOM BAR™ & GOUR
  • GOOD BURGER™
  • LE SPATULA – MARKET DININ
  • PIAZZA™
  • YACHT CLUB, WORLD CUISINE

Things to do

  • 24-hour health club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 6 floors
  • Building
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 bathroom
  • Children's robe
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Hotel

Frequently asked questions

Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya on 10 Apr 2024 start from NZ$1,483.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nickelodeon Hotels & Resorts All Inclusive Riviera Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?

Self-parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?

Checkout is at 11:00 AM.

Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, cooking classes, pilates classes and more.

Where is Nickelodeon Hotels & Resorts All Inclusive Riviera Maya located?

This Playa del Carmen hotel is on the beach, 3.1 mi (4.9 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Paradise Beach and El Manglar Golf Course. Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 miles (10 km).

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 389 out of 675 reviews" "
Rating 8 - Good. 123 out of 675 reviews" "
Rating 6 - Okay. 74 out of 675 reviews" "
Rating 4 - Poor. 42 out of 675 reviews" "
Rating 2 - Terrible. 47 out of 675 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Aidan

Travelled with family and small children
Disliked: Cleanliness, staff & service
Don't stay here! They downgraded us from our prepaid room without explanation or refund, leaving us without enough beds and told us to "call Expedia if you have a problem with it." Had to fish out beer cans and plastic wrappers from swim up pool and it was still dirty after that. Can’t get room service. Front desk is not available and they are completely useless/uncaring when you force them to deal with you. Towels are dirty. Hotel is a long walk from lobby, breakfast, waterpark, and shows. Shuttle bus is never around. There was no explanation on available facilities and events. Daily housekeeping is just making beds and emptying trash. Ocean views are obstructed by massive concrete blocks. There's a huge sand berm where the beach should be and the beach is further unusable due to all the rocks, seaweed, and plastic garbage. Hotel app is useless. Staff doesn't speak English well. No store for baby supplies, need to order anything from outside. Entire family was locked out of our room. Hotel doesn’t provide a breakdown of room charges, just groups them all together to try and hide their over billing. Clientele is lower class stealing kids pool toys, pool chairs and throwing garbage in the pool. Front desk made us late for our airport departure insisting every disposal wristband was returned or we couldn't leave the hotel.
Stayed 7 nights in Mar 2024

4/10 Poor

Puja, Las Vegas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Newer resort with very poor customer service. From day of check in to time of leaving, customer care is 0. And every person you ask for help, says it’ not their job and ultimately, manager says they can not do anything. Main Pool for kids is about 20mins walking distance. Transport from rooms to pool is very poor and you have to wait as much as 30mins at times to get transport. Then coming back transport is same. There is no special check out line so you can wait 30-40 mins in line before people ahead of you checking in gets their turn. Yes, you have to check out and return wrist tags or they charge $100 per tag none of which is ever conveyed to you. They work with transport company name Loomis that is on property. Transport folks that are actually driving the Van are nice but people arranging your transport are rude and even more ruder if you don’t buy any extra packages from them. Anticipate to leave resort 4-5 hrs before departure time although time airport is 20-25mins away with traffic. We told manager of resort that we booked everything through Nickelodeon and not Loomis and needs appropriate timings to leave but even manager are useless & not willing to help. If you still end up there, get the cheapest room. We got room with walk in pool as it was written they are heated but they are NOT heated. So kids will likely never go in there and its waste of total $ like we did. food for breakfast lunch and dinner at buffet are same, just arranged and placed differently. 1/5*
Stayed 7 nights in Mar 2024

4/10 Poor

Darshana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The transportation was outstanding came on time . I had issued with food dept..i ordered sandwich n pizza second day of my stay and the food arrived after 2 hours . K we accepted . Second day I ordered sandwich and fries they said it will come in 40 min . I waited and called them to cancel it, because we had early flight to catch up next morning but they said it’ll be there in five min . I waited n slept however, nothing came In the room . The bed sheet has spot on it . It was not good. The resort should Have Nickelodeon characters walking in lobby to attract kids . There was no attractions in resort except the colors building . The transportation men’s were very helpful . Watermark was awesome too .
Stayed 3 nights in Mar 2024

4/10 Poor

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities
For the money you could find better family resorts . Limited food . Limited pools . Poor cleaning in rooms . No beach as far as I’m concerned . I recommend the Hyatt in Cancun
Stayed 7 nights in Mar 2024

8/10 Good

Adeyemi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My boys (5 and 3.5) loved it here . It’s currently neck and neck with Legoland as their favourite vacation. The resort size isn’t overwhelming , the food was good and the property is very shiny and aesthetically pleasing . That being said, customer service is seriously lacking. Money is the priority not customer satisfaction. They wont move an inch for you, they prefer to charge you ridiculously inflated prices . I’m okay to spend money but make it make sense. Some of the drawbacks I experienced include 1)The spa was under construction and nobody bothered to inform us prior to booking us a session. I found out as I was literally in the ladies change room with construction men. No privacy, no access to steam room etc 2) Lomas Travel- The Airport Transfer company refused to put us on the transfer time we requested. They had a bus leaving for the airport 10am but they insisted we must leave at 815 or we would have to pay to leave later. Okay but why ? You have the bus , there’s space on the bus, this is supposed to be an included service. Money grab. 3)Kids club. My younger son is 3 and a half and fully potty trained . He always played with his older brother. It would have been nice to make an exception to accommodate him for free for the very few hours we used this service for . 4) Long wait times for shuttle In summary , this resort has great potential but isn’t quite there yet.
Stayed 5 nights in Mar 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Mayra

Stayed 7 nights in Feb 2024

6/10 Okay

taha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It started off with our room not being ready until 7pm the day we checked in. So I wasn’t happy from the start but the room was great and very decorative. The water park was great for the kids. They wanted to go every day so having access to that was nice. The food option were limited and not spectacular. We had one mediocre meal after another. And everythinggggg not included in package was extremely expensive (dolphins, gift shop, the one Restarant that you have to pay for). All in all we had a great experience but don’t think it worth the money to do again.
Stayed 3 nights in Feb 2024