- Disliked: Cleanliness, staff & service, property conditions & facilities
Too Many Thing to Improve On. Skip This One.
Location: Good, but hotel priced too high all things considered. Check in: City taxes are paid at check in, AND THEY ONLY ACCEPT CASH!!! This should be mentioned at booking! The hotel was honest that they accept cash to save on the card fees. Room: We stayed for 6 nights. 3rd night, the air-conditioned spat out ice. Splatter reached the bed. The unit had dust inside. Bed became highly smudged with dirt & grime. This isn’t the problem. It happens. The problem was that the sheets were not changed in the morning of service. I asked and was told that they only change beddings every two days. At least, they’re honest. Guess what? THEY NEVER CHANGED THE BEDSHEET AT ALL. Right up to check out, the soiled, smudged bed sheet was still there! 6 NIGHTS! THEY DON’T CHANGE BEDSHEETS HERE! Maybe a price this high means you are provided new bedding every day? No. Hotel need to SAVE! Bath: Toiletries are just BOTTLES of branded bodywash. They are not using the ACTUAL branded bodywash. They refill these bottles with a jug that the cleaners bring to the rooms. This is tacky but this is not the problem. (You can what’s coming next.) None of these refilled bottles were full when I checked in. I ran out on night 4. I informed the desk. Guess what? THEY NEVER REFILLED IT! Breakfast: Passable, but doesn’t match the rate you paid. You’re looking for a hotel. You’ve seen the prices. They aren’t cheap. You won’t get your money’s worth here. Stay away.