Search Plateau Du Russey hotels

"I had an amazing stay, the staff was kind and helpful. The hotel itself is very beautiful as it is located by the water, make sure to check out their restaurant upstairs. "

"Convenient central location and reasonably priced accommodation"

"Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise."

"Lake near by."

"Great location. "

"Beautiful setting, wonderful people. "

"Very well located at the port. Garage and perfect restaurant with terrasse"

"Absolutely stunning property, resort like, right next to the lake promenade, classic luxury style, will definitely return. "

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."