Just steps from Platanias Beach, Caldera Beach welcomes families with its prime beachfront setting and abundant sun loungers. Guests can enjoy mini golf, rejuvenate at Evridiki Spa, or soak up sunshine on the rooftop terrace. Visitors consistently praise the excellent amenities.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Breakfast included
Kitchen
Parking included
Free Wi-Fi
Restaurant
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Located in Ptinotrofíon, Caldera Beach is on the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Kalamaki Beach. Travelling with kids? Consider Golfland and Limnoupolis Water Park. Visit our Platanias travel guide
Spend the day catching some rays at the beach, relaxing by one of Caldera Beach's 4 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and an LCD TV with satellite channels. A rainfall shower, free tea bags/instant coffee and a hairdryer are among the other amenities available to guests.
Caldera Beach offers 226 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.
This Platanias aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a water park (surcharge) and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Evridikι Spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is open daily.
All-inclusive details
All-inclusive room rates at Caldera Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Rainfall showerhead
Shower
Towels provided
Living spaces
Communal living room
Entertainment
32-inch LCD TV with satellite channels
Library
Outdoor areas
Garden
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
2 meeting rooms
Business centre
Conference centre
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Gift shop/newsstand
Iron/ironing board on request
Luggage storage
Phone
Safe
Safe at front desk
Things to do
Arcade/game room
Basketball
Beach volleyball
Children's pool
Gym
Mini golf
Outdoor padel court
Splash pad
Water park
Waterslide
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
21 buildings
226 units
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Bulk dispensers for toiletries
Double-glazed windows
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Garden
Solar energy
Vegan dining options
Vegetarian dining options
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 1 November and 30 April.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number EL074881558000
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Caldera Beach Platanias
Atlantica Caldera Beach
Caldera Beach Aparthotel
Caldera Beach Aparthotel Platanias
Frequently asked questions
Does Caldera Beach have a pool?
Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
Is Caldera Beach pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Caldera Beach?
Self-parking is free at this property.
What time is check-in at Caldera Beach?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Caldera Beach?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Caldera Beach?
Some rate plans available at this property are all-inclusive.
Where is Caldera Beach located?
Nestled on the beach, this Platanias aparthotel is within 1 mi (2 km) of Platanias Beach and Golfland. Máleme Beach and War Shelter of Platanias are also within 2 miles (3 km).
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Reviews
Caldera Beach Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 23 out of 51 reviews
10 - Excellent
23
Rating 8 - Good. 19 out of 51 reviews
8 - Good
19
Rating 6 - Okay. 5 out of 51 reviews
6 - Okay
5
Rating 4 - Poor. 3 out of 51 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 51 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Jennie
25 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is really nice. The food and drinks were good. Beach is right there and there are lits of pools to choose from. We have loved our holiday
Jennie
Stayed 10 nights in Jul 2025
10/10 Excellent
john
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Theyvasked if they could change our two singles for a 2 bedroon and upgraded us to all inclusive was well worth it great food and dining options
john
Stayed 5 nights in Sep 2025
8/10 Good
Andreas
1 Sept 2025
Liked: Cleanliness, room comfort, communication
Nice stay
Nice stay. I've been in many all inclusive hotels ad I reckon that there is room for improvement on the food. The food wasn't bad at all, but in other all inclusive hotels I have found it much better, even in the area of Crete.
Andreas
Stayed 3 nights in Aug 2025
8/10 Good
alessandro
31 Aug 2024
Liked: Property conditions & facilities
Nice facilities, beachside service and cleaning to be improved
Property was ok. Rooms were outdated and beach was just ok. We had an outstanding dinner at the Tavern. Jurgen was our server and was simply amazing.
Erica
Stayed 3 nights in Jul 2023
8/10 Good
Faiz
22 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Generaly, it is a good place to stay. The only problem we found some ants inside the room and we saw one ant in the bed.
We reported it to the management, they just sent someone to do further cleaning.
I know the hot weather is a good environment for ants but it should not be inside the rooms.
They need to treat ants properly to keep them outside the rooms.
I had torn my achilles tendon just before my stay here so accessibility was an issue to some degree. No rooms had ramps or had ground floor accessibility. Other than that, the staff were great, breakfast was fantastic. Lunch was meh, dinner was really nice at the stone restaurant. My family had rented a car so we were a short 20 min drive into old town Chania which was gorgeous.
Clean and luxurious hotel
Liked it
The beac CB is not to my taste and not blue as others in Crete
David
Stayed 3 nights in Aug 2023
6/10 Okay
Santiago
15 Oct 2025
Liked: Amenities
Last day we had to use the common showers at reception to get ready and they were in a very very poor condition! It was a complete disappointment and ruined the whole stay
Everything was great and specially the stuff. Isavella is a great asset to your team and you guys are very lucky to have her.
I already have referred a few of my friends to come here.
Thank you,
Elvis
Stayed 18 nights in Jun 2023
6/10 Okay
Daniel
17 Jul 2025
Liked: Cleanliness
Disliked: Communication
Could improve customer service
Whenever you needed help from receptionist the English was suddenly not very good. Once they needed payment or anything in their favor English was perfect.
Daniel
Stayed 7 nights in Jul 2025
8/10 Good
Olena
26 Nov 2025
Liked: Cleanliness, room comfort, communication
Det var et godt hotel med god rengøring og god mad. Det ville være dejligt, hvis der var en opvarmet pool, da bølgerne i havet var så store, mens vi var der, at vi ikke kunne være på stranden, og vandet i poolen var meget koldt. Meget venligt personale.
Olena
Stayed 7 nights in Sep 2025
10/10 Excellent
Alisia
30 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir hatten einen wunderschönen Aufenthalt im Caldera Beach. Der Strand direkt vor dem Hotel war einfach super – nur wenige Schritte entfernt. Wir haben es sehr genossen, morgens und abends dort spazieren zu gehen. Wir kommen sehr gerne wieder und empfehlen das Hotel wärmstens weiter.
Alisia
Stayed 7 nights in Aug 2025
6/10 Okay
Alessandro
30 Aug 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Abbiamo prenotato uno studio con cucina a Caldera Beach, ma al check-in ci hanno assegnato una camera economy nell'albergo adiacente, a Caldera Creta Paradise.
Il giorno dopo abbiamo fatto presente alla reception che quella non era la camera che avevamo prenotato e pagato. La reception ci ha risposto che gli hotel fanno parte dello stesso gruppo e che avendo preso l'all-inclusive hanno ritenuto in autonomia di non riservarci lo studio perché dotato di cucina e quindi non necessaria con l'all-inclusive.
Abbiamo quindi iniziato ogni giorno a chiedere che ci venisse assegnata la camera prenotata a Caldera Beach, ma non abbiamo mai avuto alcuna risposta e non abbiamo mai cambiato stanza.
La camera assegnata, oltre ad avere un arredo datato, era in disuso da diverso tempo. Oltre a formiche e capelli presenti nel letto e in doccia, la pulizia in generale non era sufficiente. I vetri del balcone erano totalmente sporchi, gli asciugamani non sempre puliti e il materasso poco confortevole.
Camera a parte, l'hotel era comunque un buon hotel a 4 stelle. Abbiamo apprezzato la vicinanza al mare, dal quale si accedeva direttamente dalla piscina dell'hotel.
La qualità e il servizio di ristorazione erano più che buoni. Vengono forniti asciugamani per la piscina, che però possono essere cambiati ogni 3 giorni.
Struttura molto vicina a Platanias, ben collegata con mezzi pubblici. Parcheggi intorno all'hotel sempre disponibili e gratuiti.
Alessandro
Stayed 7 nights in Aug 2025
10/10 Excellent
Moncef
13 Aug 2025
Liked: Cleanliness, room comfort, communication
Très beau séjour à Caldera beach
Bel hôtel proche de Chania (environ 20 min) avec beaucoup d’équipements pour les enfants. Bon petit déjeuner varié. le water Park est neuf mais petit on a vite fait le tour donc le tarif est un peu excessif.
La plage n’est pas top je vous recommande visiter les plages de Balos Beach, Elafonissi, seitan…
Je recommande
Moncef
Stayed 4 nights in Aug 2025
4/10 Poor
franck
29 Jul 2025
Liked: Cleanliness
Disliked: Room comfort, communication
Attention a l’éloignement de certaines chambres
Le complexe est agréable, avec une belle offre de restauration, une grande piscine bien entretenue, et une animation du soir pour les enfants (mini disco dans l’autre hôtel du groupe) qui a été très appréciée.
Il est toutefois important de noter que certaines chambres sont situées à l’écart, de l’autre côté d’une route, à environ 500 mètres des installations principales (restaurants, piscines, plage). Cette information n’apparaît pas clairement lors de la réservation, ce qui peut surprendre, en particulier pour les familles avec enfants.
Dès notre arrivée, nous avons souhaité changer de chambre en raison de cette distance, mais notre demande est restée sans réponse malgré plusieurs relances. La réception sur place ne gère pas directement ce type de demande, qui est transmise à un service central difficile à joindre.
Le Wi-Fi est également très limité dans cette zone du club : la connexion est instable et ne permet pas un véritable accès à Internet. Par ailleurs, en période de forte affluence, il est difficile de trouver un transat disponible après 8h du matin.
En résumé, il s’agit d’un bel établissement, offrant de bonnes prestations, mais il est recommandé de bien se renseigner à l’avance sur l’emplacement des chambres, surtout si la proximité avec les installations principales est un critère important pour vous.
franck
Stayed 7 nights in Jul 2025
10/10 Excellent
Thomas
24 Jul 2025
Liked: Cleanliness, room comfort, communication
Utmerket opphold
Veldig bra opphold. Et paradis for barn og barnefamilier. De har absolutt alt du trenger for å trives. Padel bane, basketbane, bordtennisbord, volleyballbane osv.
for barn har de nettopp åpnet en vannpark med mange ulike vannsklier tilpasset både små og store barn. I tillegg har de arkade(spillerom), kids club osv. hoteller var utrolig vakkert og veldig rent. Du kan selvfølgelig finne noen små maur på gulvet på badet osv, men hva kan man forvente på et så varmt sted, når man ligger og bader over alt. All inclusive var gull med mat tilgjengelig døgnet rundt, samt ubegrenset drikke (øl,vin, brus og til og med cocktail). Maten på all inclusive var greit, kanskje ikke det aller beste kjøttet, litt tørt noen ganger, men man kan kanskje ikke forvente noe annet. Utvalget av mat og tilbehør var derimot utmerket.
Thomas
Stayed 7 nights in Jul 2025
10/10 Excellent
Kristiina
24 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Plussaa:Kattava all inclusive, erinomainen palvelu, moderni ja tilava huoneisto, meri vieressä, uusi vesipuisto, iso pääallas, ohjattuja jumppia, viereisen sisarhotellin palvelut käytettävissä.
Miinusta: kuntosali oli vähän siivoton, laitteita ei ollut huollettu. Viereisen sisarhotellin kuntosali oli pienempi, mutta siistimpi. Yleiset suihkutilat myöhäiselle paluulennolle lähtijöille olivat myös vähän siivottomat, vesi lillui jne. Eivät vastanneet hotellin muutoin hyvää tasoa.
Kristiina
Stayed 7 nights in Jul 2025
10/10 Excellent
Laura
18 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tutto stupendo ! Posizione ideale , a due passi dal centro di agia Marina allo stesso tempo lontano dal caos , puliti e colazione ottima ! Ringrazio tutto lo staff per l’accoglienza e la disponibilità, all’arrivo abbiamo avuto un imprevisto e ci hanno supportato senza nessuno stress . Grazie rimarrà un ricordo stupendo aver passato una settimana da voi !
Laura
Stayed 8 nights in Jul 2025
10/10 Excellent
Alessandro
15 Jul 2025
Liked: Cleanliness, room comfort, communication
davvero soddisfatto!
ottima e ben curata struttura. Ideale per famiglie. Tutto rilassante. Ottimo buffet.
Alessandro
Stayed 3 nights in Jul 2025
10/10 Excellent
Anne-Lise
23 Jun 2025
Liked: Cleanliness, room comfort, communication
Flott hotell, supert når man reiser med barn, vi hadde bare frokost inkludert, litt lite spisesteder i nærheten. Men lett å ta buss eller gå inn til Platanias.
Es war alles in Ordnung. Uns hat es gefallen. Die Einrichtung war allerdings schon etwas älter. Ein wenig unglücklich war nur der Zugang zu unserem Apartment, das zwar im Erdgeschoss lag, aber durch den Architekten so gebaut war, dass man trotzdem noch ein paar Stufen hoch und runtersteigen musste um ins Zimmer zu gelangen. Mit Kinderwagen war das leider nervig. Preis-Leistung war ok für “nur Frühstück”.
Jochen
Stayed 9 nights in Oct 2024
8/10 Good
Cindy
22 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hyvä perhehotelli lähellä rantaa. Laaja uima-allas alue ja ranta ihan vieressä. Lähellä muutamia ravintoloita ja kauppoja. Aamiainen hyvä ja monipuolinen. Platanias pienen kävelymatkan päässä. Tosi hyvä kokonaisuus.