Pine Mountain Club Holidays from NZ$2,058

We always enjoy Great Wolf Lodge, and this trip was no exception when it came to family fun. The water park was a hit with the kids, and we still made great memories together. That being said, compared to several other Great Wolf locations we have visited, this Garden Grove location was a bit disappointing. The rooms and facilities are showing their age with worn furniture, dated décor, and overall in need of some upgrades. Communication from staff was inconsistent, and at times we were given unclear or incorrect directions which caused unnecessary frustration. Another downside was the dining situation. Since we were not there on the weekend, only one restaurant was available for dinner instead of two, and unfortunately, the food at that restaurant was disappointing. One of the biggest letdowns was the lack of a luggage storage option. At other Great Wolf Lodges we have been able to store our bags and enjoy the water park before check in. Here, when our room was not ready at 4 PM, we had no option but to wait, missing out on valuable water park time. Overall, we had a fantastic time as a family, but this location could greatly benefit from upgrades, improved staff communication, more consistent dining options, and offering luggage storage like other properties. With some improvements, this could easily match the magic we have experienced at other Great Wolf

It was our first time staying here and the virtual checkin was different but it was quick and easy. I have never had to pay extra for parking but i would stay here again.

Clean, Comfortable and the staff was excellent

Clean, however on busy main road with limited noise reduction on windows. Upstairs room when moving around sounded like they were in my room. Hardly managed to sleep so would not recommend

The pool is not as big as I thought it would be but that’s the only downside!