Pine Grove Hotels, Palm Coast

"The bathroom was very small and outdated"

"very good "

"Location nice but rooms limited lighting and leaked when a big rain."

"Breakfast was good "

"The beach view is excellent, not having power for an entire day is not. Staff provided no assistance when the entire building had no power, while it may have been out of their control did not offer candles or anything else just told visitors to wait longer. "

"Q"

"The phone don't work. The room was dirty the floor made your feet black and sticky tolit leaks no hot water in the sink .no shelving for soap and wash cloths. We will not be back 2 that place "

"Overall, my stay was quite adequate. Check-in went smoothly enough and the staff were both informative and helpful. I did not like that the luggage carts were around the buildings corner and its slightly inconvenient that if a luggage cart is in fact needed: instead of being able to stay inside the hotel to access an elevator you have to exit the lobby walk around the front of the parking lot and then re-enter the building with the added hassle of using your keycard. It was quite difficult to do on my own and I could only imagine how hard it would be for someone disabled. The inside of the room was immaculately clean however the terrace was lacking. The hotel advertised room service, a washer/dryer ( like there was one in each room) , a restaurant on premises, and a few other amenities that in fact were not provided. I had difficulty accessing the QR code hotel information and I believe the wrong link was being pulled up due to a Google owned storage option kept displaying un the url. Unfortunately, I had to check out an hour early due to the overflow drainage face being installed upside down and the drainage system under the tub being non-existent; water then flooded the lower level floors."

"The room was nice and the hotel staff was very nice. Overall would stay here again "