Phung Son Pagoda Tours and Activities

The location is great. Walkable to many places. Staffs were helpful. I want to list out these employees that were very helpful and very nice. However, Expedia doesn't allow name listed. From the young lady at the breakfast room, who was very nice and always wanted to help ensuring that we had a great comfortable stay. She went the extra mile to address any issues we had. the clean lady did a great job of cleaning and helping us. All the belt men were very courteous and helpful. I mainly have issues with the hotel facilities. The shower door had space between the tub resulted in a lot of water leaking after shower. The room I booked were Vanity Twin rooms and supposedly have city view. However, I could only viewed the broken, dirty roofs from the next door building on the second floor. On top, if you have a group or family that want to stay in the same floor, I was told that they only have that 1 room type per floor. Therefore, especially when you have a family, you have to use the elevator running back and forth.

Very good location, staff are very friendly. One thing was not good painting the hotel during our stay. We stayed in level 18 upgraded rooms and last three days of our stay we noticed few people are painting our floor and it wasn’t convenient as smell was not good. In overall we were happy but it could be much better