Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of The Mangrove Panwa Phuket Resort

4 out of 5
The Mangrove Panwa Phuket Resort
39/6 Moo 6, Ao-yon Khaokhad Rd., Aumpore Muang, Wichit, Phuket

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 168 reviews" "
Rating 8 - Good. 75 out of 168 reviews" "
Rating 6 - Okay. 19 out of 168 reviews" "
Rating 4 - Poor. 11 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fabulous hotel! We stayed as a family of 4 and thoroughly enjoyed our holiday. The staff were helpful and friendly. The location is excellent and was perfect to explore the area!
Stayed 8 nights in Nov 2023
Response from The Management team on 6 Dec 2023
Dear Ms. Jane,Thank you for your advice and sharing your valuable experience with our team.We make great efforts to improve service standards. So that all guests will be impressed with the best service during their stay with us. Compliments from customers are an important inspiration that will enhance the morale of all employees.Thank you again for choosing to stay with our hotel. And we sincerely hope to serve you again in the next vacation.Best regards,The Management team

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing few days, shame it wasnt a better beach
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work and relax
Good view. Staffs are kind. During Covid you can have breakfast 2 main disks but that is good enough.
Stayed 1 night in Aug 2020

10/10 Excellent

Hulalady, Thailand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very quiet very good to reboots your energy.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint and quiet. Staff was very friendly and helpful. Location was a little away from things.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

asiaventures, penang

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet and peaceful and relaxing surroundings. The only challenge was that there were no restaurant options nearby. The best solution was to rent one of the motorbikes on site which gave then gave us more options to get to other beach and restaurants not too far away but not within walking distance. Still a great place to get away and enjoy!
Stayed 3 nights in Oct 2019
Response from Orn on 30 Oct 2019
Thank you ^^

10/10 Excellent

Schalk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing! Staff is super friendly and helpful
Stayed 7 nights in Sep 2019
Response from Orn on 30 Oct 2019
Thank you ^^

10/10 Excellent

Donald B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Benautiful place. Beach was below average but everything else on the property was excellent.
Stayed 2 nights in Sep 2019
Response from Orn on 30 Oct 2019
Thank you ^^

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Nice facilities. Good food, nice pool. Beach is decent, and provided kayaks is a good touch. No complaints, fairly nice for the price.
Stayed 3 nights in Sep 2019
Response from Orn on 30 Oct 2019
Thank you ^^

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quite, but the location wasn't walkable to other locations.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely disappointing. It was dirty and unsanitary. The bathroom was sandy and covered in stains. The towels were yellow. The "pool" outside of our resort was covered in dirt. The door would not lock and it was continuously making noises. After making complaints to the front desk, he was not apologetic what so ever. He called the manager and she was also very unfriendly and did not apologize for the inconvenience they have caused. We had to check out early because they were not accommodating and the rooms looked like a prison cell. They made us pay an additional 1200 baht per night just to add an additional bed to the room. The additional bed was placed on a piece of metal frame that looked like it came from a hospital. After sleeping there for just one night it caused my friends and I rashes. The location is extremely far from everything. It costed us 1,100 baht one- way just to get to Patong Beach.The beach at the resort itself was also disgusting and dirty. This is the worst place you could possibly stay. They are ranked highly on Expedia but it did not look the same as the pictures provided.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was a disappointment. Not only was it dirty but the staff at the front desk was unhelpful and rude. They were unapologetic about any complaints that were made. They are nowhere near a 4 star hotel. Absolutely disgusting resort. Dirty towels, dirty bathroom and beds.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, serene getaway for pure relaxation...
Picturesque resort in which to wind down! Serene surroundings, beautifully clean and modern accommodation with all amenities, friendly helpful staff and beautiful food at the restaurant.  Be aware (as the name suggests) the resort is situated on a mangrove beach, so not for swimming, however the pool is lovely!  Also slightly isolated, so some traveling via taxi required to get to popular areas such as Patong, Phuket Town, Karon, etc Overall, a fabulous start to our 3 week stay in Thailand!
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard 4* hotel stay Remiote área but very quiet Good food. Small pool but suffefient Would go back
Stayed 2 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant short stay
Short stay at hotel whilst we did some sailing nearby. Lovely location with some stunning views of the sunsets. Hotel grounds are very beautiful and well kept and very pleasant to relax in. Pool and dining area is pleasant. Only minor point is hotel is a little isolated and you really need transport to visit restaurants other than those at the hotel.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Friendly
Stayed 3 nights in Nov 2018
Response from Ms.Ornsiri on 24 Dec 2018
Thanks you

10/10 Excellent

Yaz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quiet and peacful
Great staff very friendly would definitely recommend
Stayed 7 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel too far and in convinient
1. Hotel was not as it seems in the booking site . The beach was too dirty and was not meant to be used . This was warned by the reception staff as checked in but not in the website. 2.Too far from town and the hotel charges for shuttle service and only to limited routes . 3. No activities at all in hotel and it was very boring 4. The bath outside hotel was dirty and the water came out very yellow
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hidden hotel
Great hotel with a beautiful view of the water and the mountains, tucked away from the tourist and busy scene of Phuket. Bit far from attractions and landmarks however worth the drive or taxi drive. Buffet breakfast was amazing and the staff were helpful. Room was spacious and always clean. Great experience.
Stayed 5 nights in Aug 2018

8/10 Good

Chana, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Close to nature
Nice pool, Private location, Perfect for vacation!
Stayed 1 night in Aug 2018

10/10 Excellent

edward, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, recommended
Everything in the hotel is excellent, including the food in the restaurant, there is bunny there too. Highly recommended to anyone going to Phuket, peaceful but away from Patong close to Phuket town,quiet, nice and beautiful room... will definitely visit again
Stayed 3 nights in Jun 2018

6/10 Okay

Chantrarat

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Brilliant stay after our trip to the Phi Phi islands. Staff very friendly as always in Thailand.

6/10 Okay

Bojan, Dublin, Ireland

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Good hotel to relax for few days and regain energy
Alright for couple of days stay if you're not afraid of geckos or flying ants. Rooms are not the cleanest you've seen, but they are alright. Definetly I would avoid hilltop rooms as there are a lot of "unindentified" animals up there. Hotel location is great if you'll stay only in the hotel, but any trip will cost you extra, and although they say shuttle bus is free, it's not really (it's 100 BHT per person). The hotel restaurant is good with good choice, and in average lunch would be 500 BHT and above (depending if you'll take alcohol or not). As for the breakfast, I will just say that for the next several weeks I won't eat any eggs, bacon or sausage. All in all, good hotel to relax for few days and regain your energy. P.S. We were a bit disappointed at the end by the fact that hotel doesn't want to book a taxi for you, but they only offer their fixed rate transportation.
Stayed 5 nights in Mar 2018

10/10 Excellent

Wendy, Telford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat with wonderful staff
Wonderful, peaceful retreat. Ocean view villas are right at bottom of hill overlooking the ocean next to the restaurant, bar and pool. Bit of a steep climb back up to reception and taxis but we didn't venture too far so didn't really affect our holiday too much. Food excellent , beer prices a little expensive but after getting such a good price for the villa it compensated. What made it for us was the generosity of the wonderful staff after our camera got left in the taxi at the airport when leaving. Within a couple of days, without us sending prior payment, they returned it to us and we got it back a week after leaving. Many thanks
Stayed 6 nights in Feb 2018

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff,accomodation,facilities all excellent
Stayed 5 nights in Nov 2017
Response from Mangrove on 6 Feb 2018
Thank you ^^

8/10 Good

Colin, Orange County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel near mangrove beaches
Hotel and staff were great. Rooms were clean, modern, and very comfortable. You can rent a motorbike at the hotel; which I would recommend if you want to get around the island as the hotel is relatively far from most other things. They do offer free shuttles at specific times which can be good for organized travelers. If you are looking for a spot to lay on the beach stick to the western beaches of Phuket, the mangroves make relaxing in the sand a bit more difficult. However, kayaks and paddle boards are free to use at the hotel (awesome). Pool, bar, and food was wonderful.
Stayed 2 nights in Aug 2017
Response from The Mangrove on 26 Aug 2017
Thank you for your review. It is wonderful to hear you had a good time with The Mangrove. We are pleased that you enjoyed the stay with us and relaxing with our hospitality. Once again, I truly appreciate your feedback and we are looking forward to welcoming you again in the nearest future. With best wishes,

10/10 Excellent

Nurul amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 friends
Our check-in and check-out process was fast. The area was pretty secluded. The staff were very nice and helpful. There were many facilities such as swimming pool, kayak and stand up paddling board (they provided it for free!).
Stayed 2 nights in Jul 2017
Thank you for your review. It is wonderful to hear you had a good time with The Mangrove. We are pleased that you enjoyed the stay with us and relaxing with our hospitality. Once again, I truly appreciate your feedback and we are looking forward to welcoming you again in the nearest future. With best wishes, The Mangrove

10/10 Excellent

Kai Xin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with a beautiful view
Hotel was clean and comfortable, staff were super friendly and helpful, view of the sea is beautiful but there isn't much of a beach as it is a mangrove. Hotel provides free usage of bicycles, canoes, and paddle boards. Food at restaurant was really good, don't forget to grab drinks during happy hour. Hotel might be a little far from popular areas in phuket, but if you're looking for relaxation, this is the one for you. :)

6/10 Okay

Mike

WELL DESIGNED BUT SLIGHTLY RUN DOWN RESORT.
NICELY DESIGNED RESORT AND ROOMS THAT ARE A BIT WORN. BUT GENERALLY GOOD VALUE FOR MONEY. BREAKFAST WAS NOT FANCY BUT OFFERED MANY OPTIONS AND WAS GOOD. ONLY MAJOR COMPLAINT IS THE LIGHTS OF THE RESORT STAY ON THROUGH MOST OF THE NIGHT AND COME THROUGH THE WINDOWS, SO MADE IT DIFFICULT TO SLEEP. AC IN ROOM COULDN'T QUITE KEEP UP WITH THE HEAT OUTSIDE.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
I loved this hotel! Quite far from much in Phuket - but the hotel itself was great value for money - the rooms were lush, the staff were friendly and the grounds were beautiful. Highly recommended!

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful setting! The studio villa was a perfect setting for a relaxing week.

8/10 Good

HK, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tranquil oasis
If the somewhat secluded location peculiarly regarding costly taxi fees to other parts of Phuket isn't a issue and You are looking for a stay in a small scale resort in green tropical garden like surroundings, tranquility and appreciate such amenities like free canoes and bikes, away from the crowds, then this is the given choice.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Beautiful and very friendly staff. But the food is not so good. Shame really.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice View
Nice View and beautiful atmosphere, Small Pool Nice bed but bathroom a bit dangerous from towel stair Nice BAR AND nice people , nice service

4/10 Poor

Michelle, Orange park, United States of America

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No amenties. Too far. Very expensive.
When booking excursions it is quite difficult to get a fair price being that the hotel is so far. We ended up paying 700-1000 THB per trip to leave the resort for food or entertainment. Food was terrible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hidden gem in mangrove
Fantastic getaway, honeymoon..very friendly staff and surrounding nature.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kelvin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolated
It's a great location if you want to escape busyness and noise - It's a beautiful and relaxing resort. Staff is really friendly and responsive to whatever you need. However, it's rather isolated from everything. It's not far from one of the piers (still a drive) if you want to head over to Phi Phi island or something but you can't really walk to a local restaurant or anything. Consider renting a scooter if you stay here.

8/10 Good

Katrina, Nsw, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet location
Beautiful scenery. We were a little concerned when first arriving as the resort seems to be out of the way a little. We were pleasantly surprised though once arriving that the resort has everything you need. Great sucluded location for relaxing and away from the hussle and bustle. Close enough to Phuket town for day trips for some shopping. Staff were helpful and friendly. Beautiful location and view of the beach- we could even see the big Buddha from our window.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel / beach / view..good value for money..
It was nice experience. good sunset view, good ambiance, nice room space, supportive staff. on early book you can get these facilities at affordable prices.

8/10 Good

wai ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in quiet location
Great hotel in a nice quiet location, away from the hustle and bustle of Phuket, but still close enough to easily go into town. Room, bar, restaurant and pool were fantastic. The view into the bay was beautiful. The staff were friendly... ...however, we went in off peak season with a group of friends (3 couples). Apparently the hotel had been over-booked. Two out of the 3 couples were asked to move to a different hotel at different times to accommodate busloads of Chinese tourists. Fortunately, the hotel we were moved to was very close and bdefinitely an upgrade, so all was not lost. It was just a bit puzzling that you can book something but not have it reserved for you.

10/10 Excellent

Katharine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax...!
We had a wonderful time at the Mangrove Panwa. The staff were excellent and the whole experience was of total relaxation. Great food and great Thai Massage! If you want to get away from the hectic pace of Patong, stay here. No beach on site but very nice pool and free shuttle to lovely beach 3 x a day..