Phú Quân Holidays from NZ$1,702

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!

Great hotel, staff really looked after you. Brilliant customer service and excellent location for local tourism. Thoroughly recommend.

Happy was excellent, he was very helpful, excellent service. Hotel newly renovated so the hotel was great. They have great tours at the front desk, really enjoyed all my trips.

The check-in process was excellent, the best I've ever experienced. The staff were wonderful and so incredibly helpful and friendly, in particular Tracey and Louisa. My room was spacious, beautifully designed, with great amenities and quiet.

Loved everything about this hotel, from the moment I walked in its doors. The reception staff was polite, professional, and fast. The room was immaculate. Jack, the General Manager, obviously trains his staff to a high level of service, and if you meet him when you're there, you'll find him charming and extremely helpful, like old-school service we used to get at the best five-star hotels in Europe (before they were mostly bought out by conglomerates or chains). His kind attention made me feel that the hotel is now a home away from home for me, and I am looking forward to getting back there as soon as I can