Ratings based on 421 Verified Reviews

4.0 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Nice

Posted 13 Feb. 2020 on Hotels
Great location. Breakfast had nice choices. Could walk to many attractions. Staff friendly
Comment from Hotel Management
3 Mar. 2020 by Pattanapong N., Hotel Management
Thank you very much for your generous compliment and excellent rating. We are delighted to learn that you had thoroughly enjoyed our prime location, facilities, and high service standard. I will be sure to share your kind comment with my entire team and we all look forward to an opportunity of welcoming you to our Hotel again on your next visit to Bangkok.
4 out of 5
by A verified traveller

Posted 9 Feb. 2020
When room was cleaned bathroom was ignored, other than that it's the same as always. Quiet as long as the room beside doesn't watch tv or play music too loud
Comment from Hotel Management
3 Mar. 2020 by Pattanapong N., Hotel Management
Thank you very much for booking your stay and sharing your feedback with us. My apology for any inconvenience which may have caused and I will be sure to share your comment with my entire team for our future improvement and we all look forward to an opportunity of welcoming you to our Hotel again on your next visit to Bangkok.
3 out of 5
by A verified traveller

Perfect location from Khao San Road

Posted 5 Jan. 2020 on Hotels
Short walk to Khao San Road without having to deal with the noise all night long. We also walked over the Grand Palace from here which was nice. There was a mixup with our reservation when we arrived so they had to put us in their sister resort on the river for the first night (not sure if this was the hotel's fault or the fault of hotels.com). This was highly inconvenient since we had to wake up the next day and check out instead of being able to just stay unpacked. Once we got back to the New Siam Palace Ville they let us check in right away (early) and let us check out late the next day as an attempt to make up for it so that was nice. Breakfast buffet at the restaurant was good and staff was very nice.
Comment from Hotel Management
6 Jan. 2020 by Manaschaya P, Hotel Management
Dear Sir/Madame, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, newsiam.net
2 out of 5
by A verified traveller

Posted 30 Dec. 2019 on Hotels
Comment from Hotel Management
31 Dec. 2019 by Manaschaya P, Hotel Management
Dear Sir/Madame, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, newsiam.net
4 out of 5
by A verified traveller

Posted 26 Dec. 2019
A little run down and across from an abandoned building, a dark alley way separates this place from Khao San Road. The staff are attentive and friendly. Location was just OK. Koi are a nice touch but the outside deck had holes in it and a dirty towel separated the deck from the hotel.
Comment from Hotel Management
27 Dec. 2019 by dotty, Hotel Management
Dear Value Customer, Thank you very much for your feedback, we are appreciated of that and we will try to improve our service to be better. Regards, New Siam Guesthouse
5 out of 5
by A verified traveller

Decent hotel in a great location

Posted 22 Dec. 2019 on Hotels
Great location. No issues. Standard hotel for a decent price. Breakfast was good.
Comment from Hotel Management
25 Dec. 2019 by Manaschaya P, Hotel Management
Dear Mr Richard, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. :) Regards, newsiam.net
4 out of 5
by A verified traveller

Posted 19 Dec. 2019
Comment from Hotel Management
22 Dec. 2019 by Manaschaya P, Hotel Management
Dear Valued customer, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, newsiam.net
4 out of 5
by A verified traveller

Posted 6 Dec. 2019 on Hotels
The staff was friendly and the location of the hotel is great! The hotel energy was off for couple hours and was a bit hard to sleep in the hot weather without AC. The rest was good.
Comment from Hotel Management
6 Dec. 2019 by Manaschaya P, Hotel Management
Dear Valued customer, Thank you so much for your feedback, we appreciated of that and if there is anything, we should please feel free to contact us. Regards, New Siam Palace Ville
4 out of 5
by A verified traveller

Posted 4 Dec. 2019 on Hotels
Comment from Hotel Management
5 Dec. 2019 by Manaschaya P, Hotel Management
Dear Valued customer, Thank you so much for your feedback, we appreciated of that and if there is anything, we should please feel free to contact us. Regards, New Siam Palace Ville
4 out of 5
by A verified traveller

Posted 29 Nov. 2019
Comment from Hotel Management
29 Nov. 2019 by Manaschaya P, Hotel Management
Dear Sir/Madame, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, New Siam Palace Ville