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Reviews of Springhill Suites Phoenix Glendale Sports & Entertainment District

3 out of 5
Springhill Suites Phoenix Glendale Sports & Entertainment District
7370 N Zanjero Blvd, Glendale, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024
Response from Jen on 16 Apr 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

6/10 Okay

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Jen on 16 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2023
Response from Jen on 10 Apr 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

2/10 Terrible

Janeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jen on 8 Apr 2024
Thank you for choosing SpringHill Suites. I'm sorry you were unhappy with your stay.

4/10 Poor

Heather

Stayed 5 nights in Mar 2024
Response from Jen on 7 Apr 2024
Thank you for choosing SpringHill Suites. I'm sorry you weren't happy with your stay.

10/10 Excellent

Codylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great from the start, front desk recommended a nail spa and it was excellent.
Stayed 1 night in Mar 2024
Response from Jen on 31 Mar 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

10/10 Excellent

Dawit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and great people
Stayed 2 nights in Mar 2024
Response from Jen on 31 Mar 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the Glendale area.

8/10 Good

Justene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jen on 31 Mar 2024
Thank you for staying with us. We look forward to seeing you again next time.

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hair dryer. No do not disturb sign.
Stayed 1 night in Mar 2024
Response from Jen on 31 Mar 2024
Thank you for staying with us.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my needs.
Stayed 1 night in Mar 2024
Response from Jen on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Sherine, Gig Harbor

Travelled with family
Very pleased with the property! We will definitely stay again -
Stayed 1 night in Mar 2024
Response from Jen on 22 Mar 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on 22 Mar 2024
Thank you for staying with us.

10/10 Excellent

Žydre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on 22 Mar 2024
Thank you for staying with us.

10/10 Excellent

Atzyry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on 22 Mar 2024
Thank you for staying with us.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained.
Stayed 1 night in Jan 2024
Response from Jen on 30 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Carrie Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Great location. Appreciate the size of the rooms and the complimentary breakfast.
Stayed 2 nights in Jan 2024
Response from Jen on 30 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

SHAWN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice overall facility. Rooms were not well lit in certain areas. The layout was not as spacious as I expected. Narrow walkways in rooms around the beds. Just seemed tight for 4 people. Breakfast was decent but not much variety from day to day. Oatmeal was watery every day.
Stayed 4 nights in Jan 2024
Response from Jen on 30 Jan 2024
Thank you for staying with us.

10/10 Excellent

Brian Shane, Myrtle Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and within walking distance to State Farm Stadium and shopping.
Stayed 2 nights in Dec 2023
Response from Jen on 30 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities
Went for NFL game, great location. Walked to state farm. No complaints.
Stayed 3 nights in Jan 2024
Response from Jen on 30 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jesse L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and great hotel. The pool area is awesome the breakfast was great. You can walk to the Westgate Entertainment area which is really fun. Walk to Bass Pro Shop. The rooms were perfect, the front desk was nice too. Will stay again.
Stayed 3 nights in Jan 2024
Response from Jen on 24 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jen on 30 Jan 2024
Thank you for staying with us.

10/10 Excellent

Scott

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place for our family to stay on vacation.
Stayed 3 nights in Jan 2024
Response from Jen on 23 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jen on 24 Jan 2024
Thank you for staying with us.

10/10 Excellent

Nicky Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The stadd very professional
Stayed 3 nights in Jan 2024
Response from Jen on 24 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jeffrey, Snohomish

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jen on 23 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Roxanne

Stayed 1 night in Jan 2024
Response from Jen on 11 Feb 2024
Thank you for staying with us.

8/10 Good

Larriann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but got charged for parking but did not have a car.
Stayed 1 night in Jan 2024
Response from Jen on 23 Jan 2024
Thank you for staying with us. I'm sorry there was an issue with your billing. Please contact the hotel so we may look into this for you.

6/10 Okay

Dorinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people next to us were loud and slammed their doors over and over. The TV wasn't properly working either and it's ridiculous that you have to pay for parking if you're staying there!
Stayed 3 nights in Jan 2024
Response from Jen on 23 Jan 2024
Thank you for staying with us.

4/10 Poor

Joseph, Teaneck

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
After trying out multiple rooms, finally found one with working refrigerator and large enough to sleep 6. Bathroom and shower not well maintained. Everything looked old.
Stayed 4 nights in Jan 2024
Response from Jen on 19 Jan 2024
Thank you for staying with us. We are sorry you were unhappy with your stay.

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

Karen

Stayed 3 nights in Jan 2024
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jan 2024
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

4/10 Poor

Ashton

Stayed 1 night in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

ANTHONY, MISSION VIEJO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springhill Suites Phoenix Glendale Sports & Entertainment District was a solid choice for a hotel close to all the great shopping and dining options in Glendale.
Stayed 1 night in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I didn’t like. Little snack shop was very convenient
Stayed 2 nights in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Darcy

Stayed 1 night in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2024
Response from Jen on 19 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Darryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on 17 Jan 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

6/10 Okay

Michael R

Travelled with family
Stayed 4 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Brandy Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Dilip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Breakfast place is smaller and bit of congested. Overall it was good place l.
Stayed 2 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

2/10 Terrible

nicolas stevenson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Eloy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

6/10 Okay

Candy

Travelled with family
Disliked: Amenities
Nice hotel with free breakfast. The tv didn’t work, the shampoo, conditioner and body wash bottles didn’t work on the second night. We got only our beds made once, they skipped the couch lol.
Stayed 4 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

8/10 Good

Edwardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay everything was perfect plan on going back next year
Stayed 3 nights in Dec 2023
Response from Jen on 19 Feb 2024
Thank you for staying with us.