Close to Phoenix Convention Center and Chase Field, Phoenix Urban Luxury Escape provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Downtown Phoenix, a neighbourhood in Phoenix, is home to Phoenix Urban Luxury Escape. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Looking to enjoy an event or a game? See what's going on at Chase Field or Mortgage Matchup Center. Visit our Phoenix travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Phoenix Urban Luxury Escape
Along with a seasonal outdoor pool, this smoke-free apartment building has laundry facilities and free self-parking. Each apartment provides a washer/dryer and a fridge, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a microwave, a stovetop and a coffee/tea maker.
Phoenix Urban Luxury Escape offers 15 accommodations with washers/dryers and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 65-inch flat-screen televisions come with cable channels.
Recreational amenities at the apartment include a seasonal outdoor pool.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
15 units
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 200 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number STR-2025-000866
We should mention
The seasonal pool will be open from 01 February to 01 November
Frequently asked questions
Does Phoenix Urban Luxury Escape have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Phoenix Urban Luxury Escape?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Phoenix Urban Luxury Escape on 9 Mar 2026 start from NZ$472, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Phoenix Urban Luxury Escape pet-friendly?
No, pets are not allowed at this property.
How much is parking at Phoenix Urban Luxury Escape?
Self-parking is free at this property.
What time is check-in at Phoenix Urban Luxury Escape?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Phoenix Urban Luxury Escape?
Checkout is at 11:00 AM.
Where is Phoenix Urban Luxury Escape located?
Located in Downtown Phoenix, this apartment building is within a 15-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Chase Field and Mortgage Matchup Center are also within 1 mile (2 km). Roosevelt - Central Ave Station is 7 minutes by foot and 3rd Street - Washington Station is 13 minutes.
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Reviews
Phoenix Urban Luxury Escape Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
7.2
Amenities
7.6
Property conditions & facilities
Rating 10 - Excellent. 12 out of 30 reviews
10 - Excellent
12
Rating 8 - Good. 2 out of 30 reviews
8 - Good
2
Rating 6 - Okay. 6 out of 30 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 30 reviews
4 - Poor
3
Rating 2 - Terrible. 7 out of 30 reviews
2 - Terrible
7
Reviews
10/10 Excellent
Amber
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space, close to everything, bed was cozy and comfy
Amber
Stayed 5 nights in Oct 2025
6/10 Okay
Carol
8 Jan 2026
Liked: Cleanliness
You had to pick up the key, using a code, and waiting through several slow loading prompts,from a lockbox in an obscure corner of a dark parking garage. I did not feel really safe. The floors are mostly concrete and areas of the walls had paint where different brush strokes were different shades of white and some of the paint was also on the floor. The shower produced a very weak stream of barely lukewarm water. The air vents were dusty.
Location is good - convenient to main roads, ASU and many restaurants.
Carol
Stayed 3 nights in Jan 2026
10/10 Excellent
Paul
31 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is really comfortable and nice. The units feel like home as you walk in and the furniture looks and felt great. That bed was comfortable as heck, seriously a great nights sleep both nights and the pillow variety was killer. The area around had plenty to offer, and there was food around. I was able to DoorDash a lot of good stuff within a few minutes.
The only thing keeping it from being a 5 was the key fob issues. I love the almost automated setup this place had but it required sequential use of two key fobs for different needs without it being really clear. Aside from the key fob guessing game, everything else was perfect.
Ehhhh pros and cons,
Cons:it was a terrible experience checking in and out with the key system, the entire apartment building smell like garbage (disgusting), the actual apartment had a smell also but we ordered glade candles and continuously sprayed febreze, had issues with the tv in the bedroom the first night but eventually got it set up
Pros: linens were clean, plenty of towels, very comfortable bed, washer and dryer along with detergent, dishes if you decide to cook, there’s a bar literally across the street, balcony, a lot of bars and food spots in walking distance
DEE
Stayed 3 nights in Jul 2025
10/10 Excellent
Maximiliano
22 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room itself was super clean and well kept, there were some amenities that weren’t listed so that was a nice surprise. The host is very responsive and gave a detailed list of everything related to the room and parking, that was greatly appreciated. AC was good the whole time and never had any issues with it. Showers were clean and water was hot/cold as desired. Full kitchen and some basic cooking supplies was great. Both rooms had their own bathroom. Whole apartment was much better compared to some budget hotels I’ve stayed at.
Im listing some things that I liked or didn’t mind but might bother others. Beds in my room were very soft, some exposed smooth concrete walls and floors, there was a nightclub/bar across the street and you could hear them pretty late into the night with windows closed, room seemed to get a bit humid by the night time.
Had some issues with the dryer in unit, seemed to not work but wasn’t there long enough to contact anyone about it and was only one small load of laundry.
Worst part was the parking lot just lots of trash and the elevator was a bit rickety, but I don’t dock the review for that.
Would really recommend if you are staying a bit longer and want to be more self sufficient, it’s like renting your own apartment for your stay.
Overall 10/10 I am looking forward to staying here again.
Maximiliano
Stayed 4 nights in Jul 2025
6/10 Okay
David
4 Nov 2025
Liked: Cleanliness
The hotel was difficult to get into, the TV in the bedroom didnt work. Could not alter the room temperature, could not get a code for Wi-Fi. Close to shops and restaurants
Poor check in directions, no directions on where to park. Was towed at owners requesr
Juan
Stayed 1 night in Nov 2025
2/10 Terrible
Krystal
18 Oct 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
I didn’t like the bugs, roaches and unclean apartment! The customer service people refused to call back with any status updates on complaints. Hard to get any response from them. Manager was asked to follow up regarding complaints and unsatisfactory of my stay and I did not receive a call. Just unexpected issues in my graduation event.
Krystal
Stayed 2 nights in Oct 2025
2/10 Terrible
Phil
10 Oct 2025
Disliked: Cleanliness, property conditions & facilities, communication
Ordered non-smoking room and had to deal with smoke smell the entire stay and had an allergic reaction. Owner did nothing to clean the room. All my cloths had smoke smell when I came home today. The property is nothing as advertised and the host was nonexistent to assist with anything nor try to solve any issues. Expedia did nothing to help either. This was a horrible experience, and nobody cares about this complete failure to address customer concerns. I was ignored
Phil
Stayed 3 nights in Oct 2025
4/10 Poor
Linda
12 Sept 2025
Disliked: Cleanliness, room comfort
Retire
The place was filthy, hair, shampoo and soap scum all over the shower curtain. Hair in drains, floor needed to be swept and mopped. Washer and Dryer were full of lint, hair, broken lint filter. Second bedroom had a broken bathroom faucet, the First bedroom the toilet overflowed twice. The carpets in bathrooms have NEVER been laundered. The kitchen was covered in fingerprints, had to wipe down the entire place before we could even get our luggage. Parking was horrific, another vehicle was in our spot the entire trip, had to pay for parking every day.
Linda
Stayed 2 nights in Sep 2025
2/10 Terrible
Octavio
18 Aug 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This had to be my worst experience with a booking a place, as I come into the room the floor is sticky and I see a big puddle of water, come to find there’s a leak coming from the roof, I try to wipe down the water on the floor with a napkin, when I pick up the napkin it’s really dirty like they hadn’t mopped the floors I try to find someone in the lobby, no one was there to help I try contacting the Expedia and they couldn’t help me either so I left found another booking somewhere else and they still don’t want to refund me my money!! Do not recommend at all!!!
This was a great space! … I was afraid after I read some of the reviews but I’m glad I went with this spot! The location was perfect and convenient to everything that was needed! Grocery store, hookah bar, a bunch of bars and restaurants… communication was easy and I was able to extend by 4 hours due to a late flight… check in and out with the keys was a breeze ( surprisingly… again the reviews had me question lol ) … so be like me and just book! It was solid and the pool was cool too!
Amanda
Stayed 3 nights in Mar 2026
10/10 Excellent
Claudia
21 Feb 2026
Good
Claudia
Stayed 3 nights in Jan 2026
4/10 Poor
Hasmik
20 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The house didn’t seem like it was clean and maintained only two towels. Way too difficult to check in without staff. Complicated when it came to picking up and dropping off key.
Hasmik
Stayed 2 nights in Nov 2025
10/10 Excellent
Joseph
20 Nov 2025
Liked: Cleanliness, room comfort, communication
Wonderful balcony views. Easy key pickup and drop off. Really nice stay overall.
Joseph
Stayed 2 nights in Nov 2025
2/10 Terrible
Jahzel
25 Oct 2025
Disliked: Cleanliness, communication
Jahzel
Stayed 1 night in Sep 2025
6/10 Okay
Tamara
8 Oct 2025
Tamara
Stayed 2 nights in Oct 2025
8/10 Good
Valerie
17 Sept 2025
Liked: Cleanliness, room comfort, communication
Valerie
Stayed 2 nights in Sep 2025
6/10 Okay
Matthew
12 Sept 2025
Matthew
Stayed 2 nights in Sep 2025
6/10 Okay
Andy
24 Aug 2025
Liked: Communication
Andy
Stayed 4 nights in Aug 2025
10/10 Excellent
Maria
9 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Maria
Stayed 3 nights in Aug 2025
10/10 Excellent
Michelle
8 Aug 2025
Liked: Property conditions & facilities, communication