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Poulo Wai Hotel, Trademark Collection by Wyndham

4.0 star property
Hotel with 4 restaurants, 7-minute walk to Central Market

Choose dates to view prices

Poulo Wai Hotel and Apartment in central Phnom Penh offers an upscale experience. Guests can enjoy treatments at Airavata Spa, dine at four restaurants with al fresco options, or relax by the outdoor pool with sun loungers and umbrellas.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
The current price is NZ$134
includes taxes & fees
9 Nov - 10 Nov

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Studio Executive

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Studio Executive

  • Sleeps 2

View all photos for Landmark Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark Twin Room with Balcony

  • Sleeps 2

View all photos for Landmark King Room With Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark King Room With Balcony

  • Sleeps 2

View all photos for Landmark Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark Twin Room

  • Sleeps 2

View all photos for Landmark King Room

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Landmark King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 165 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 215 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 188 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Poulo Wai Grand)

Grand Suite, 1 King Bed (Poulo Wai Grand)

Grand Suite, 1 King Bed (Poulo Wai Grand)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 436 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark)

Room, 1 King Bed (Landmark)

Room, 1 King Bed (Landmark)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Landmark)

Twin Room, 2 Single Beds (Landmark)

Twin Room, 2 Single Beds (Landmark)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 132 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed (Landmark)

Family Room, 1 King Bed (Landmark)

Family Room, 1 King Bed (Landmark)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 132 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Single Beds (Landmark)

Room, 3 Single Beds (Landmark)

Room, 3 Single Beds (Landmark)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 132 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 King Bed, Balcony (Landmark)

Room, 1 King Bed, Balcony (Landmark)

Room, 1 King Bed, Balcony (Landmark)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds, Balcony (Landmark)

Twin Room, 2 Single Beds, Balcony (Landmark)

Twin Room, 2 Single Beds, Balcony (Landmark)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • 132 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Family Suite

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe King Room

  • Sleeps 2

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About the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208

What's nearby

  • Central Market - 7 min walk - 0.6 km
  • Royal Palace - 9 min walk - 0.8 km
  • Riverside - 14 min walk - 1.2 km
  • Phnom Penh Night Market - 17 min walk - 1.5 km
  • Independence Monument - 17 min walk - 1.5 km

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Techo Intl. Airport (KTI) - 49 min drive

Restaurants

  • ‪Pontoon Club - ‬4 min walk
  • ‪Kravanh - ‬1 min walk
  • ‪Your Vietnam - ‬3 min walk
  • ‪Shanghai - ‬3 min walk
  • ‪商家微信定位谷歌地图标注 - ‬1 min walk

About this property

Poulo Wai Hotel, Trademark Collection by Wyndham

Upscale hotel near Central Market
Located close to Royal Palace and Riverside, Poulo Wai Hotel, Trademark Collection by Wyndham provides a poolside bar, an art gallery on-site and designer shops on-site. Treat yourself to a massage, aromatherapy or a body treatment at Airavata Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • Express check-out, express check-in and a gift shop
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 196 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Tempur-Pedic beds
  • Bathrooms with rainfall showers and separate baths/showers
  • 43-inch Smart TVs with cable channels
  • LED light bulbs, musical instruments and free tea bags/instant coffee

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9.6 out of 10, Exceptional, 465 reviews
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includes taxes & fees
21 Nov - 22 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,464 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 18 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 18 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

Does Poulo Wai Hotel, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Poulo Wai Hotel, Trademark Collection by Wyndham?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Poulo Wai Hotel, Trademark Collection by Wyndham on 9 Nov 2025 start from NZ$134.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Poulo Wai Hotel, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Poulo Wai Hotel, Trademark Collection by Wyndham?

Self-parking is free at this property.

What time is check-in at Poulo Wai Hotel, Trademark Collection by Wyndham?

Check-in start time: 1:00 PM; check-in end time: 2:00 PM. After-hours check-in is not available.

What time is check-out at Poulo Wai Hotel, Trademark Collection by Wyndham?

Checkout is at noon. Late checkout is available for a fee.

Does Poulo Wai Hotel, Trademark Collection by Wyndham provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 18 per vehicle applies.

Where is Poulo Wai Hotel, Trademark Collection by Wyndham located?

Located in Phnom Penh City Centre, this spa hotel is within a 10-minute walk of Central Market and Royal Palace. Independence Monument and Wat Phnom are also within 1 mi (2 km). Phnom Penh Railway Station is 16 minutes by foot.

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Poulo Wai Hotel, Trademark Collection by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 170 reviews
Rating 8 - Good. 41 out of 170 reviews
Rating 6 - Okay. 12 out of 170 reviews
Rating 4 - Poor. 3 out of 170 reviews
Rating 2 - Terrible. 4 out of 170 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Received a drink on arrival with a cold towel which was a very welcoming gesture. Nice big clean room with good facilities. Loved the table tennis, pool table and swimming pool. Staff were really helpful with everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Stayed 3 nights in Mar 2025

8/10 Good

Evgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay
Stayed 27 nights in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just 20 mins walk to the main city tourist spots. Excellent breakfast, very fresh. Good bedroom. Fabulous view from the top bar. Restaurant food was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options including Khmer food, fresh fruit and good coffee
Stayed 3 nights in Oct 2023

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with a very nine rooftop restaurant. Staff was helpful and very polite. Not in the tourist aria, but a short walk to the river.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chhunakar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 3 nights in Oct 2023

8/10 Good

FUMIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
silence
Stayed 3 nights in Mar 2025

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant Phnom Penh central hotel

Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.
Sunset on the Mekong / Tonle Sap River convergence
Stayed 3 nights in Sep 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this beautiful hotel in a quiet part of busy Phnom Penh near the center, Hope to be back soon. Special thanks to Mr Haroun for his help!
Stayed 3 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very clean. Staff is very friendly and helpful. RECOMMENDED!
Stayed 2 nights in Feb 2024

4/10 Poor

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near a mosque and you can hear the prayers early in the morning on weekends.
Stayed 3 nights in Sep 2022

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

1 night stay.

We had a room on the 19th floor and often the lifts were full so had to wait for a lift with space. Main issue was the shower in our room as we could not get hot water. The solution from the hotel was to run the sink and bath tap as well as the shower and wait about 10 minutes for the water to heat up! The room was lovely and spacious and the bed firm but comfortable. Breakfast was good.
Stayed 1 night in Mar 2024

10/10 Excellent

chan bok

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Excellent but....

Please clean up the balcony. Leave lots of footprint when I enter to room from balcony and I must clean the room by bath towel. Don't just say thank you about my comments but please go over it carefully. Great location and amazing facility for the price and perfect staffs, But must clean up the balcony carefully, I already booked lots of room for my friends on end of next months. Hope to see improved cleaning condition.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

empathy, thought and training required.

I have stayed several times at this hotel as it is convenient for the area, facilities are ok but hospitality staff and training need to be improved starting with the management / admin staff that use the breakfast area every morning without any acknowledgement of the paying guests supplementing their salary - a simple smile and hello goes a long way! It is unlikely I will be staying again due to an incident where I was sick (food poisoning) on day of checking out, while checking out and waiting for taxi, I asked for a bottled water, which resulted in reception manager giving a bunch of excuses. I walked away, there will be no future business from me or my clients!! Phnom Penh now has so many choices.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel in Good Location

Caught No 3 bus from airport as hotel was only a short walk from Stop 30. Really nice hotel with lovely pool, spa and well equipped fitness area. Was able to check in early after overnight flight and was upgraded to larger room with balcony. Room was very big and so was the bathroom, with separate large shower and bath. Room was serviced each day and it was good to see that they didn't change towels everyday (only on request). Breakfast was really good, fresh fruit, yoghurt, cereals, breads/pastries, salad vegetables, nuts, hot food (could have been kept a little hotter), omelette bar and noodle bar, coffee machines but only Lipton's tea 🙁. Hotel is in a good location, not noisy at night and walking distance to museum, palace, river, central and night markets and a number of temples. Didn't need a tuktuk to get anywhere. Lots of good eating places nearby especially heading towards the river. Beds was large and comfortable with plenty of good pillows and the wifi worked well. They even provided a USB charging bank, so didn't need adaptors. Glad I booked there rather than hotel I am now at on a group tour which is way out near the Olympic Stadium, with lots of motor bike shops and few decent eating places nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフの方の対応が良かったです 朝食のバリエーション、味も問題ありません 客室の日々の清掃もしっかりできていました とても良いホテルでした
フロントの方
ホテル玄関
ホテル外観
Stayed 4 nights in Aug 2025

8/10 Good

HIDEMITSU

Liked: Cleanliness, staff & service, amenities
Airport pick up service was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Josanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional helpful staff,ideal location
Stayed 2 nights in Apr 2025

10/10 Excellent

RISAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very satisfied.
Stayed 4 nights in May 2025

10/10 Excellent

Josanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional helpful friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Séjour Affaires

Gros probleme de cafards dans les chambres. La premiere qu'on m'a donnée était infestée, j'ai changé malgré un produit mis par le personnel de l'hôtel. Ils ont malgré tout été réactif pour me proposer une autre chambre, qui elle aussi avait des cafards mais un peu moins... Le personnel est adorable!
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Almost a nice stay.

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very respectful

We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.
Stayed 13 nights in Mar 2025