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Reviews

3.8 / 5Good
1,240 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Free airport shuttle

Map

What's nearby

  • Popular Location
    NagaWorld Casino
    1 min walk
  • Popular Location
    Cambodia-Vietnam Friendship Monument
    9 min walk
  • Popular Location
    Silver Pagoda
    17 min walk

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Executive Suite @ NagaWorld 1

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room @ NagaWorld 1

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room @ NagaWorld 2

    Room Amenities

    • Sleeps 2
    More details

About this area

Phnom Penh

In the city centre, NagaWorld Hotel & Entertainment Complex is in an area with good shopping. Independence Monument and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Riverside and AEON Mall.

Visit our Phnom Penh travel guide
Popular Location

What's nearby

  • NagaWorld Casino - 1 min walk
  • Cambodia-Vietnam Friendship Monument - 9 min walk
  • Independence Monument - 13 min walk
  • Silver Pagoda - 17 min walk
  • Royal Palace - 17 min walk

Getting around

  • Phnom Penh Railway Station - 4 min drive

Restaurants

  • Where to eat
  • Bistro Romano Italian – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • 2Pangea – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Fortune Palace – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Le Gourmet – Fine-dining restaurant with a bar offering French cuisine. Serves lunch and dinner daily.

About this property

NagaWorld Hotel & Entertainment Complex

Luxury Phnom Penh resort in Chamkar Mon, walk to Riverside
This resort features 12 restaurants, a full-service spa and a casino. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, an outdoor pool, a nightclub and 9 bars/lounges are on-site. All 1617 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
NagaWorld Hotel & Entertainment Complex offers 1617 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
This Phnom Penh resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the resort include an outdoor pool and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club or fitness facility.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
WiFi in public areas is free for up to 15 minutes per day

Parking and public transport

Free self parking
Free valet parking
Free nearby parking
Free return airport shuttle from 6:00 AM to 11:30 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 12 for adults and USD 12 for children
12 restaurants and 4 coffee shops
9 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

Designer shops
Fitness centre
Full-service spa
Karaoke
Nightclub
Outdoor pool
Shopping centre
Shopping

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Filipino
Khmer
Malay
Thai

Business services

5 meeting rooms
Conference centre (11539 square feet of space)

Outdoors

Garden

Spa

22 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Casino
Couples dining
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Towels

Entertainment

TV channels
LCD TV

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Desk
Free newspapers
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Slippers
Turndown service
Window screens

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 6:00 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.
  • Check-in for the Superior Room is based at a different location, Naga 2.

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.

Payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 12 for children (approximately)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 7 AM to 7 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Free WiFi in public areas is limited to 15 minutes per day.

Property is also known as

  • NagaWorld Hotel Entertainment Complex Phnom Penh
  • NagaWorld Hotel Entertainment Complex
  • NagaWorld Entertainment Complex Phnom Penh
  • NagaWorld Entertainment Complex
  • NagaWorld Entertainment Compl
5 - Excellent
356
4 - Good
490
3 - Okay
208
2 - Mediocre
107
1 - Poor
79
3.8
Cleanliness
3.8
Service and Staff
4.0
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Great facility, good food court, decent casino. Room was very nice, great shower and bathroom facilities. Comfortable bed. Good affordable food court. I was ignored in terms of drinks and cigarettes which I understood were free to gamblers and so it cost the casino much additional gambling on my part. Dumb on their part not to attend to that. Too many “families” such is Asia but why bring children to a casino hotel? Ridiculous.

Stayed 2 nights in Jan. 2020

3/5

  • Liked: Cleanliness

To much smoking in hotel and halls smelled like smokes 🚬

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is excellent to get around with the availability of shops is the vicinity. Staff are friendly and polite. Response to my queries via email was excellent. Would have given a higher rating if not for the fact that our room kettle was spoilt, as well as one of our table lamps. Per my experience, Housekeeping staff should have ensured that all these function. Having directional signage to the different outlets would have helped greatly.

Stayed 3 nights in Jan. 2020

3/5

  • Liked: Cleanliness, amenities
  • Disliked: Property conditions & facilities

Very nice hotel... nice view ..nice bed nice shower. but it’s a smoking facilities even non smoking room i can still smell the smoke The tall Chinese front desk lady should be a little more polite when speaking to customer.. she’s rough.., otherwise I give 5 stars

Stayed 3 nights in Jan. 2020

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