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Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

3.9 out of 5 Good
1,000 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationNagaWorld Casino1 min walk
Popular LocationSantepheap Garden3 min walk
Popular LocationSamdach Hun Sen Park4 min walk
AirportPhnom Penh (PNH-Phnom Penh Intl.)34 min drive

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  • Executive Suite @ NagaWorld 1

    5/5 guest room rating

    Room amenities

    • 72 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite @ NagaWorld 1
  • Deluxe Room @ NagaWorld 1

    Room amenities

    • 39 sq m
    • Sleeps 3
    More detailsDeluxe Room @ NagaWorld 1
  • Superior Room @ NagaWorld 2

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsSuperior Room @ NagaWorld 2

About this area

Phnom Penh

In the city centre, NagaWorld Hotel & Entertainment Complex is in an area with good shopping. Independence Monument and Royal Palace are notable landmarks, and travellers looking to shop may want to visit AEON Mall and Phnom Penh Night Market. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium.
Visit our Phnom Penh travel guide
View map
Popular Location

What's nearby

  • NagaWorld Casino - 1 min walk
  • Santepheap Garden - 3 min walk
  • Samdach Hun Sen Park - 4 min walk
  • Cambodia-Vietnam Friendship Monument - 9 min walk
  • Silver Pagoda - 17 min walk

Getting around

  • Phnom Penh Railway Station - 12 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.) - 34 min drive

Restaurants

  • Bistro Romano Italian — 1 min walk
  • 2Pangea — 1 min walk

About this property

NagaWorld Hotel & Entertainment Complex

Luxury Phnom Penh resort in Chamkar Mon, walk to Riverside
This resort features 12 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, a nightclub, 9 bars/lounges and a fitness centre are on-site. All 1617 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
NagaWorld Hotel & Entertainment Complex offers 1617 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Phnom Penh resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club or fitness facility.

The Spa has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 15 minutes per day

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free nearby parking
  • Free return airport shuttle from 6:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 12 for adults and USD 12 for children
  • 12 restaurants and 4 coffee shops
  • 9 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Khmer
  • Malay
  • Thai

Business services

  • 5 meeting rooms
  • Conference centre (11539 square feet of space)

Outdoors

  • Garden

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 2:00 PM and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Naga 2.
Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6:00 AM to 11:30 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 40 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 12 for children (approximately)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas is limited to 15 minutes per day
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

NagaWorld Hotel Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex
NagaWorld Entertainment Complex Phnom Penh
NagaWorld Entertainment Complex
NagaWorld Entertainment Compl
NagaWorld Hotel & Entertainment Complex Resort
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel & Entertainment Complex Resort Phnom Penh

Frequently asked questions

Can I cancel my reservation for free at NagaWorld Hotel & Entertainment Complex and receive a full refund?
Yes, NagaWorld Hotel & Entertainment Complex offers free cancellation on select room rates, because flexibility matters! Please refer to NagaWorld Hotel & Entertainment Complex cancellation policy on our site for more details about any exclusions or requirements.
Does NagaWorld Hotel & Entertainment Complex have a pool?
Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.
Is NagaWorld Hotel & Entertainment Complex pet-friendly?
No, pets are not allowed at this property.
How much is parking at NagaWorld Hotel & Entertainment Complex?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at NagaWorld Hotel & Entertainment Complex?
Check-in is from 2:00 PM to 5:00 AM.
What time is check-out at NagaWorld Hotel & Entertainment Complex?
Checkout is at 11:30 AM.
Does NagaWorld Hotel & Entertainment Complex provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is NagaWorld Hotel & Entertainment Complex located?
Located in Chamkar Mon, this luxury resort is within a 15-minute walk of Riverside and Independence Monument. Silver Pagoda and AEON Mall are also within 1 mi (2 km).
3.9
Good
1,000 reviews
5 - Excellent
322
4 - Good
408
3 - Okay
140
2 - Poor
66
1 - Terrible
64

3.9/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Plenty of services room excellent good location
Stayed 2 nights in Feb 2020

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
The casino security was very aggressive and 2 even cornered me in the lift area demanding they check my phone for photo. They were very threatening and luckily the door lift opened of which I backed into t take me to my room. I did take one picture of the photo overall view of the place but there were no notices and the staff was very confrontational and aggressive. Do not stay unless you want to gamble 24 hour.
Stayed 3 nights in Feb 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

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