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Reviews of Mito Hotel

3.5 out of 5
Mito Hotel
174 Corner Monivong, 11,ST, Phnom Penh, PNH

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 109 reviews" "
Rating 8 - Good. 48 out of 109 reviews" "
Rating 6 - Okay. 29 out of 109 reviews" "
Rating 4 - Poor. 5 out of 109 reviews" "
Rating 2 - Terrible. 5 out of 109 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Na

Stayed 1 night in Jul 2021

10/10 Excellent

Hodaka, Kyoto, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities
Reasonable price to stay than I thought. Good staff
Stayed 3 nights in Jan 2021
Response from soumean on 26 Jan 2021
Dear Our Value Guest, Greeting from Mito Hotel, Phnom Penh! First of all, We would like to say thank you so much for choosing Mito Hotel for your recent stay and also taking time to write a comment review feedback for us. Your feedback is extremely valuable to us. We will shared this review with our entire team. We all hope to see you again and wish you have a nice day :) We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely,

6/10 Okay

PING CHUN

Stayed 1 night in May 2020
Response from Samphors on 25 May 2020
Dear PING CHUN, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 13 nights in Sep 2019
Response from Samphors on 13 Oct 2019
Dear Steven, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The staff cannot help you enough. No complaints. Treated very well. A $2 tuk tuk ride to the riverfront.
Stayed 1 night in Aug 2019
Response from Samphors on 16 Aug 2019
Dear John, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Samphors on 27 Jun 2019
Dear Our Value Guest, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

8/10 Good

KENZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Sothea Mong on 22 May 2019
Dear KENZO, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Sothea Mong,

8/10 Good

Vannalong

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I like the area and service. Prices is acceptable but in the room smell smoke. That’s the points that I don’t like.
Stayed 2 nights in Apr 2019
Response from Sothea Mong on 30 Apr 2019
Dear Vannalong, Greeting from MITO Hotel, Phnom Penh! Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Sothea Mong,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first they gave me a room near the street (noisy) and the TV channel mostly not clear. Requested to change room. They changed for me to a bigger and less noisy room. The receptionist is very helpful. I told him I am waiting for the bus come to pick me up and when the driver arrived the lobby, he informed me. The hotel is with massage & cafe. I tried both. So satisfied with their service and facility.
Stayed 1 night in Mar 2019
Response from Ms Yeun Samphors on 27 Mar 2019
Dear Our Value Guest, Thank you for taking the time to leave us such a beautiful review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about you enjoy at our hotel. I will be very happy to share your comments with our team. Thank you so much for staying at Mito Hotel and we look forward to your next stay. With much appreciation, Ms Yeun Samphors

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, We found it easy to walk to many places like the central market, a super market and many great places to eat and shop. The hotel is on a calm street and feels very safe to walk around after dark, just watch traffic as you cross the street. The hotel restaurant has good food and a friendly staff. There are taxies of one kind or another as soon as you walk out the door, making it easy to go to other parts of the city. My lady and I plan to stay at Mito Hotel the next time we go to Phnom Penh. The hotel wifi is good and Google Maps works well. In the four days there we only left the area once because there are so many nice places to go to in a two to eight street range of the hotel, even a movie theater. This hotel is a great value in a great location.
Stayed 4 nights in Jan 2019
Response from Samphors on 18 Jan 2019
Dear Our Value Guest, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

6/10 Okay

Lyle

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was fine, but the restaurant staff couldn’t get their heads out of their phones. They just giggled and worked on their play list. Thev played the same songs over and over. Even when there were only 4 customers, and there was 5 on staff we had to repeatedly get up to ask to place an order, to bring condiments, and for our bill. I wouldn’t go back there just on that alone.
Stayed 2 nights in Dec 2018
Response from Samphors on 2 Jan 2019
Dear Lyle, Thank you for choosing to stay with us and sharing your feedback. . I will follow up your observations with my team and ensure we pay more attention to all the important small details our guest deserve . I promise ! We are looking forward to see you again and we have a opportunity to make your stay meet to all of your expectations. Kind Regards, Samphors

10/10 Excellent

David, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to central market.
Quiet place and is centralised to the town area. Easy accessible
Stayed 5 nights in Oct 2018
Response from Samphors on 12 Oct 2018
Dear David, Greeting from Mito Hotel, Phnom Penh! First of all, We would like to say thank you so much for choosing Mito Hotel for your recent stay and also taking time to write a comment review feedback for us. Your feedback is extremely valuable to us. We will shared this review with our entire team. We all hope to see you again and wish you have a nice day :) We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ideally situated
No adjacent cafes or restaurants although the hotel had its own restaurant . That was the only draw back otherwise everything else was good.
Stayed 3 nights in Sep 2018
Response from Samphors on 3 Oct 2018
Dear Our Value Guest, Thank you for your feedback. We will look into the points highlighted in your feedback. We always strive to improve to ensure our guests will experience a pleasant stay with us during every visit. We hope to have the pleasure of welcoming you back at our hotel sometime soon. Best Regard Samphors

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Samphors on 14 Aug 2018
Dear Darius, Warmest greetings from MITO Hotel, Thank you so much for spending your valuable time to share your experiences that you have enjoyed every moment of your stay. My team and I are appreciated your comment. We look forward to welcoming you in the future. Best Regards, Samphors

10/10 Excellent

Adobes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean
Staff very nice. Easy to go around tuk tuk drivers are very friendly they know everywhere
Stayed 7 nights in Jun 2018
Response from Din SAMADY on 20 Jun 2018
Dear Our Value Guest, Warmest greetings from Mito Hotel. Thank you so much for spending your valuable time to share your experiences that you have enjoyed every moment of your stay. My team and I are appreciated your comment. We look forward to welcoming you in the future. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Conveniently located, nicely furnished
Stayed at Mito Hotel for two nights, it was a pleasant stay and hotel staff were prompt and courteous. Would stay again.
Stayed 2 nights in Jun 2018
Response from Ms Samphors on 18 Jun 2018
Dear Our Value Guest, Warmest greetings from Mito Hotel, Thank you so much for spending your valuable time to share your experiences that you have enjoyed every moment of your stay. My team and I are appreciated your comment. We look forward to welcoming you in the future. Best Regards, Ms Samphors

8/10 Good

Bunthay, Atlanta, Georgia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are great as well as services. Need to upgrade the furnitures for vip room.
Stayed 3 nights in May 2018
Response from Ms Samphors on 1 Jun 2018
Dear Mr Bunthay, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Location is convenient, walking distance to Central Market. Rooms are clean and in serviceable condition in general.
Response from Samphors on 3 May 2018
Dear Anonymous, Greeting from MITO Hotel, Phnom Penh! Thank you so much for choosing our hotel to stay, while you was in Phnom Penh and thank you again for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We will shared this review with our entire team and they are all simply glowing after reading this review. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors,

8/10 Good

Lady

Liked: Staff & service, room comfort
Response from Reservation Team on 1 May 2018
Dear Sir/Madam, Greeting from Mito Hotel, Phnom Penh, Cambodia. Madam, we are delighted that you were enjoyed a lot with every aspect of your stay with us! Thank you for expressing your feedback, you were overwhelmed with the level of staff, location and overall experience. All of us look forward to having you stay with us again. Thank you

8/10 Good

Roy, Florida,U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel for reasonable price .
Decent hotel for a reasonable price - breakfast buffet is not worth a visit but the restaurant next to the lobby is very good - massage onsite is good and convenient hotel is also fairly convenient as well .
Stayed 2 nights in Mar 2018
Response from Ms Yeun Samphors on 21 Mar 2018
Dear Roy, Many thanks for taking the time to write a review about the Mito Hotel, your feedback is very much appreciated. We are delighted to hear that you thoroughly enjoyed your stay with us. Wishing you all the very best for your onward travels. We're looking forward to welcome you back soon and hope your next visiting. Yours sincerely, Samphors Yeun

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Mito Hotel was picked at random, but what an excellent Hotel. The room - a twin - was perfect and the em suite facilities faultless with all consumables of a high standard. I hadn’t planned to stay in Phnom Penh that night so had nothing with me. Bedding and towels were perfectly clean and everything well presented with coffee and tea - unfortunately the ubiquitous Lipton’s Yellow, but that’s a fault all hotels seem to be pulled into. There was a delicious range of food available at the breakfast buffet and a Khmer noodle soup was produced for me on demand with no additional cost. Reception was nicely appointed and the staff courteous and polite. The process was as efficient as one would expect. There is a cafe on the ground floor which I didn’t have the opportunity to take advantage of, but again it was clean and well presented. It’s an assumption, but I’d expect the staff to be as courteous and the food as flavoursome as in the breakfast room. Well worth a stay.
Stayed 1 night in Nov 2017
Dear Alistair, Thank you so much for giving us your feedback. Our #1 value is our customer service, so we are happy to hear that you enjoyed your experience with us. Hope to see you again during your next trip to Phnom Penh! Cheers. Best Regard Ms Yeun Samphors

8/10 Good

Joseph, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
just the bed a bit hard
Stayed 1 night in Aug 2017

8/10 Good

Zainal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frill but friendly n easy.
Friendly n ready to help you at the reception, I booked 2 rooms. One twin bed and another queen size bed for 3nites stay. We arrived early before 10am and they obliged us one room first to rest as early check in. Everything comes easy happy and feel safe area to stay.
Stayed 3 nights in Jun 2017
Dear Mr/Ms Zainal, Warmest greetings from Mito Hotel Phnom Penh! Many thanks to you for taking the time to share your travel experiences and you support in selecting Mito Hotel Phnom Penh as the place for your accommodation during your trip to Phnom Penh, Cambodia. We are pleased to hear that you have noted with happy and feel safe area to stay at mito hotel I'm excited to see your satisfied to our hotel. We are looking forward to welcoming your good-self, friends and family back to Mito Hotel Phnom Penh in the near future Thank You again and Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to work remotely
I travel quite a bit for business around the Asia-Pacific region and choose the Mito Hotel when I need to be a #DigitalNomad for a few days. Great value, comfort and location! Not to mention the staff are very friendly and attentive to your needs.
Response from Samphors on 29 Jun 2017
Dear Sir or Madam, Thank you very much for your review. Our staff are pleased to know that you enjoyed their hospitality. We hope to see you again soon!

6/10 Okay

KELLIE

Liked: Cleanliness, room comfort

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Cambodia.
Service at this hotel is outstanding, you are made welcome the moment you walk in the door, the tour desk very helpful and not pushy, they make sure you get to where you want to go at very reasonable prices.

6/10 Okay

Kay

Liked: Cleanliness, staff & service
Great value. Convenient location. Good staff.
The front desk staff seemed unorganized at check in. My room didn't have a safe, so I had to wait for the manager to remove a safe from another room and install it in my room. I didn't stay frustrated for long with the disorganization, because the kindness and professionalism (interaction) from the staff cancelled that all out. Free breakfast was delicious. The hotel cafe food is also good (better than I expected). Walking distance to much in the local area. There's a security person on staff at all times at the front of the hotel to help ensure safety of hotel guests. I felt well taken care of at this hotel. I would stay here again. Good value.

6/10 Okay

Lee, Singapore

Liked: Room comfort
Overall stay was pleasant. However, the toilet drainage system was poor and breakfast is limited.

2/10 Terrible

Madison, Seattle

Disliked: Staff & service, property conditions & facilities
Horrible!
Would I recommend that you stay here? Absolutely not. They're unprofessional and money hungry. Instead of taking into consideration that I probably booked my room longer than anyone else who was there at the time, even keeping my room booked while I went to other areas in Cambodia, they showed their appreciation for a customer like me by charging me an extra $150 which was based totally on greed. Yeah, no thanks. Funny, Mito is short for "Mittapheap" which means "Friendship between nations" but I can guarantee you I was charged that fee because they looked at me as just another American with disposable income. Everything bad that happened during my visit to Cambodia, happened here at Mito Hotel. This hotel is poorly ran.

6/10 Okay

Single Female, USA

Liked: Cleanliness, staff & service
Nice hotel but rooms are older
As of Aug 2015, the hotel has only renovated the lobby and dining area, but the rooms are not particularly updated aside from some wall decorations. The positive is that the staff is very friendly and helpful. If you are looking to stay I would wait until the renovation is over, which they were still working on the third floor as of Summer 2015. My room was a basic double, and expedia booking did not notify that it was without a window. I would have appreciated knowing that. The room was a bit older but all amenities worked. The construction was a bit loud and started around 7:30AM rather than 8. I think the nicer rooms have been upgraded, but not the standard room. The location is great for exploring the city. I maybe recommend this hotel later when the hotel is complete, but for the windowless double room I stayed in, I don't think it was worth it.

10/10 Excellent

Nice place, cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
I was on the 4th floor which appeared to be all nice new rooms, around 30 a night for a very good hotel I will definitely stay again. A+

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Modern; Value: Affordable; Service: Outstanding, Phenomenal; Cleanliness: Spotless;

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

orgone

Liked: Staff & service
worth the walk
A kilometer or so walk to the really touristy area, and the savings are in dollars and noise. This is a spacious and well kept up hotel with a helpful staff and reasonable amenities. The television and air-conditioning are battered but functional but it's just off a thoroughfare, quiet but there's always a tuk-tuk parked outside to take you wherever

4/10 Poor

Nitin, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
Hotel ... 2 star rating ... Near to central market .. Otherwise not a great location ... Better hotel near riverside ... Breakfast was way below average ... Rooms below average...friendly staff who helped all their way to make out trip good ...

2/10 Terrible

Andrew, Western Australia, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Not a good stay.
The hammer drills and jack hammers start at 7am and finish at 6 pm and that's in side the hotel. The smell of resin was through out the hotel and in your rooms from the spa and beauty rooms. The restaurant is not hygienic and filthy walls. The Hotel has the potential to be the best in its class but it's not. Not a good stay.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Starwatcher

Liked: Cleanliness, staff & service, room comfort
VietNam,Cambodia,Thailand trip for two
We arrived at 9pm after a 14 hour bus ride from Bangkok. We were met by hotel staff as our tuk tuk pulled in. Checkin was very fast as everything had been taken care of.. Our room was small but very clean and good bed. Cambodia is hot so the a/c was great to have. The hotel restaurant was clean, the staff were friendly and the food was good. We were there for 3 nights and seen and did all we had wanted to do.

2/10 Terrible

dhuang0112

Disliked: Staff & service
Bad service, over charge
My wife, my mother in law and I are on a long vacation. I used an internet agent to book a room in Mittapheap Hotel for 3 persons, but I actually booked for 2 persons by mistake. It was too late to correct the mistake when I realized the mistake from a confirmation email. The only way was to cancel the reservation and made a new one. I didn’t want to pay cancellation fee, and I thought the mistake was not a big deal. At check in, they gave me the same type of room as I booked, but I had to pay $15 for the extra person’s breakfast. I didn’t agree, they told me that they could lower the price to $12 if we could buy bus tickets to Siem Reap from them and ask them to get Thailand visa for us at $50 each. After my wife checked with another agent, we found out they were over charging us on visa as well. Therefore, we didn’t give our rest businesses to them. Our room was not nice as they advertised on their website. It was quite old, a little bad smell in the bath room. The breakfast was ok, not great at all , some breads were left over from previous days. Unfortunately, we had to stay in the hotel for 3 days as we booked, because we had paid in full. At check out, I once again explained how my mistake happened to a female manager and expressed that $12 was ridiculous for one person’s breakfast. She couldn’t speak English, a receptionist had to interpret. During the check out about 15 minutes, she was very touch, her face was very cold all the time without one little small. At the end, I paid $36 for 3 ok breakfastsL I can’t believe how the female manager was qualified for a 3 star hotel. Well, Mittapheap Hotel doesn’t appear to be qualified for 3 star anyway.

8/10 Good

Gin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great value - you get what you pay for!
I paid a very cheap rate for a one night stay during the low season. The room was not perfect but it was certainly clean enough and in good enough condition. No window but I was only using it to sleep - not look at the view. Most of the staff I met were very pleasant but I have rated the hotel services low due to the behaviour of one of the receptionists. I asked to change twenty five quid to US dollars and he offered me twenty seven dollars. Clearly not a normal exchange rate and when I commented on this he started to negotiate. If I was exchanging money on the blackmarket somewhere in the 70s that would have been okay, but NOT in a hotel/guest house in 2012. It made a very bad impression on me as I felt he was trying to rip me off - I don't mind getting a poorer exchange rate than in a bank, but not that bad. The amount of noise the housekeeping ladies made outside of me room in the morning of departure also did not impress me and nor did the coffee at breakfast! But overall I recommend it. It's in a good location, plenty of tuk-tuks outside and in the cafe you can buy a decent cappuccino. Depending on who is working ...! ;0)

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Dee do Ron Ron

Liked: Cleanliness, staff & service, room comfort
Good down-to-earth stay
Staff were very friendly and efficient. The rooms were clean and air con was good. I was very comfortable in a room with no windows, it was clean, spacious and comfortable with no noise! Rooms with windows were cool too. The cafe and restaurant were pleasant and the food was good. Arriving late at night it was reassuring to be greeted by security. The next morning the local area was busy with little shops and traders. We would stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mittapheap Hotel Phnom Penh - convenient location
Stayed in this hotel for 2 nights after changing from another higher end hotel in P. Penh. Actually preferred this hotel's location as it is close to Russia market and close to Soriya Shopping Mall (for supermarket and fast-food). It is not in a crowded area but it is close by to convenient amenities, local food shops, restaurants, and attractions. Buffet breakfast was ok but not fantastic Hotel staff are very friendly and helpful. Hotel location is in quite a safe area. Hotel room decor was different from pictures shown but not sure if my room was older. Room was clean and adequate size. Bed was hard which suited us fine. However, it had a lingering cigarette smell and can get abit noisy from the aircon at times.

10/10 Excellent

Sinziana

Liked: Cleanliness, staff & service
Very good hotel, well placed,
Very good hotel, well placed, nice people ready to help, they booked bus tickets for us. just take care, basic room means no window.

8/10 Good

Vegan Fae

Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly and clean!
Everything was very clean, everyone was friendly and helpful. Good value but the only bad thing I have to say was that the bed was as hard as a rock! Literally! I think I slept on a wooden plank! That being said, I still think I would stay again for the service and cleanliness of the place. The restaurant was very good too.

6/10 Okay

Angela, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mittapheap Hotel in Phnom Penh - close to downtown
My friend and I picked this hotel for its convenient location and reasonable price but when I check in, we felt very very disappointed. Because the room is NO window and the room house-keeper / cleanser always freely in and out our room even we put the "Not Disturb" at the door. Then we "NOT RECOMMENDED" by traveller from Hong Kong.

6/10 Okay

Verified traveller

Mittapheap Hotel- right downtown
The location of this place is convienent. Close to Tulong Sleng, Royal Palace and markets. Unfortunately Phnom Penh's city life has little to offer. very few restaurants that look safe to eat near the hotel. KFC was the closest (and we hate KFC). the hotel looks shabby at the top, but the inside is nice and they offer cheap massages inside. The internet in the lobby is slow. Breakfast buffet was not very exciting.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
good value and service, but make
good value and service, but make sure you request a room with a window, as ours didnt have one and it was weird!

8/10 Good

Todd, NY,NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel at this price.Free internet in the lobby
Next door to a travel agency that handles airfare with all carriers, which is convienent. Staff (most) spoke good Engl.

10/10 Excellent

francisco

Liked: Cleanliness, staff & service
Best Hotel I have ever stayed
Best Hotel I have ever stayed in Cambodia