Overview of Frangipani Royal Palace Hotel

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Guest reviews

3.9 / 5Good
398 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning



Popular LocationNational Museum of Cambodia1 min walk
Popular LocationKandal Market4 min walk
Popular LocationWat Ounalom4 min walk
AirportPhnom Penh (PNH-Phnom Penh Intl.)35 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Twin Room, 2 Single Beds

    Deluxe Twin Room, 2 Single Beds

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More details
  • Deluxe Double Room, 1 King Bed

    Deluxe Double Room, 1 King Bed

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details
  • Royal Palace View Balcony

    Royal Palace View Balcony

    Room amenities

    • 38 sq m
    • Sleeps 3
    More details
  • Royal Palace View Garden Balcony

    Royal Palace View Garden Balcony

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    More details

About this area

Phnom Penh

Located in Phnom Penh, Frangipani Royal Palace Hotel is in the city centre and on the waterfront. Royal Palace and Independence Monument are notable landmarks, and travellers looking to shop may want to visit Riverside and Phnom Penh Night Market. Our guests appreciate the hotel's location for the sightseeing.

Visit our Phnom Penh travel guide
Popular Location

What's nearby

  • National Museum of Cambodia - 1 min walk
  • Kandal Market - 4 min walk
  • Wat Ounalom - 4 min walk
  • Royal Palace - 10 min walk
  • Silver Pagoda - 12 min walk

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 35 min drive


  • Where to eat
  • Frangipani Royal Caffe – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner, happy hour available.
  • Frangipani Royal Sky Bar – Pool-view rooftop bar offering international cuisine. Open for happy hour.
  • Frangipani Royal SkyLoung – Al fresco dining restaurant offering international cuisine. Serves lunch and dinner, happy hour available.

About this property

Frangipani Royal Palace Hotel

Rivewalk Phnom Penh hotel in Phnom Penh City Centre, walk to Riverside
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafés and a snack bar/deli are on-site. All 72 soundproofed rooms feature free WiFi and minibars. Guests can enjoy fireplaces, and other standard amenities include room service (during limited hours) and flat-screen TVs.
Frangipani Royal Palace Hotel offers 72 forms of air-conditioned accommodation with fireplaces and minibars. Each accommodation is individually furnished and decorated. 24-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in July 2015.
Recreational amenities at the hotel include an outdoor pool.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge) up to 15 km
Ferry terminal shuttle (surcharge)
Limo/town car service
Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM
1 restaurant and 2 coffee shops
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Things to do

Outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

1 meeting room
Business centre
Conference centre


Pool umbrellas
Rooftop terrace


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom


Designated smoking areas

Room amenities


Air conditioning
Rollaway/extra beds (surcharge)


Bathtub or shower
Free toiletries


24-inch flat-screen TV
TV channels
Premium channels

Food and drink

Free bottled water


Free newspapers
Individually decorated
Individually furnished
Iron/ironing board (on request)



Check-in between 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in


Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types accepted at this property

JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Frangipani Royal Palace Hotel Phnom Penh
  • Frangipani Royal Palace Hotel
  • Frangipani Royal Palace Phnom Penh
  • Frangipani Royal Palace
All reviews

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s aging. There are a ton of new hotels that are nicer for the same price with larger pools and roof top bars. Unless you have a room with a view of the palace, as I did, not sure it’s worth the price. The view is lovely and I’d stay again as long as I could book a room with the palace and museum view.

Stayed 4 nights in Feb. 2020


  • Disliked: Property conditions & facilities

The property is in a good location close to a few key attractions

Stayed 2 nights in Jan. 2020


  • Disliked: Staff & service, property conditions & facilities

Overpriced, outdated and unfriendly

Just spent 5 nights here over the New Year period. The location is good (right next to the Royal Palace and Riverside), but that's about it. Daily breakfast is average and nothing gets replenished. Get there by 7am or deal with whatever is left!!! The room itself is outdated and there was an issue with the shower where only hot water comes out (incredibly dangerous). The hotel staff are indifferent to guests...ignoring you as you walk past them and rarely acknowledging you at breakfast. We paid extra to stay in a hotel near Riverside with a pool.....sadly the water looked cloudy and unclean, so we did not end up using the pool at all. There is a nice skybar on level 8 with great views and happy hour drink prices each afternoon. Overall a big disappointment and we will not be coming back.

Stayed 5 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value

Very good place for family easy to allocate and strategic place to stay for traveller. The hotel is clean and tidy and worth of the value

Stayed 3 nights in Dec. 2019


  • Liked: Room comfort
  • Disliked: Property conditions & facilities

Great location but poor maintenance

The hotel is in a terrific location, but either we were unlucky or they really need to pull their socks up regarding maintenance. Our toilet backed up constantly and whilst they were very prompt each time in coming to try and clear it, it didn't solve the problem (even though each time they said it was fixed). We stayed two nights and must have called them back 3 or 4 times. Our friends had the same experience with the air-conditioning in their room, and trying to unlock their safe - they came promptly but didn't successfully resolve the problem.

Stayed 2 nights in Nov. 2019