Omni in Philadelphia

"The shuttle service is perfect. And so is the guy who drove for us."

"The property was under construction, which caused a bit of chaos, but was manageable. The rooms are spacious and clean. The bed was more firm than I like, but that's a personal preference thing. The smart tv only had netflix and YouTube on it, with no way to add other streaming services, which was disappointing. The building security was cumbersome to deal with. Guests can only access the floor their room is on. My party was split between two floors, making it unnecessary difficult to coordinate our activities and spend time together. The bar/restaurant in the hotel had decent food and very good coffee, but was very loud. I'll give them a bit of grace for the noise as it was St. Patrick's Day weekend and it's an irish pub. We were very disappointed to discover that the pub doesn't open on weekdays until 11 am, so there is no way to get coffee or breakfast without leaving the building. Unrelated, but good to know: there's a Wawa convenience store around the block for buying drinks and snacks. It saved us when we needed coffee and a quick breakfast."

"Nice City veiws. Saturday Entertainment in Lobby/Bar. Walkable to many things."

"The location was great and the staff were very kind and helpful. However, the rooms themselves could use some renovation. My bathtub was rusty and all the curtains had stains on them. The room itself and the linens/towels were clean, but it's probably time to replace or renovate certain things."

"The hotel room was clean and perfect. We had everything we needed. The room service was quick. The staff very polite. The hotel lobby area was clean. i would definitley sta her again"

"An enjoyable stay with old school charm. Club Quarters features a truly comfortable lounge/lobby that invites social activity and reflection, enhanced with a guest cappuccino/coffee/tea brewery machine. My room on the third floor had high ceilings, a nespresso.machine, a nicely appointed bathroom and shower that had.strong water pressure and immediate hot water. The bed was very comfortable. The one minor challenge I encountered is that that two built in outlets on the desk were worn out - I was able to find a wall outlet that worked but if I had traveled with several devices I might've have had to rotate plugging them in. Also a minor concern - there are paid snacks available in the room - while all five jars had snacks only three had seals so hard to know whether that was by design or if an earlier guest had removed two seals. I did let Mateo - an outstanding host and communicator, manning the desk - know. Based upon the beautiful sitting area, the comfort of the room, and the top shelf staff I would not hesitate to return to this gem of hospitality and accommodation."

"I stay at this hotel every time I am in town, which is at least a few times a year for several years now. Always had great experiences until this time. Several things were missing from the room and there were no blankets on the beds. I requested blankets twice and finally was brought an extra sheet for each bed. There were no signs in the room for no housekeeping request. The staff was not as friendly as usual. It was just not the same as my normal experience. I may look for a new go to property in the area for my next stay. "

"Great airport shuttle and drivers. Front desk staff is fabulous. Free warm cookies! Room was spacious and clean. Price was reasonable. "

"The staff was spread thin with multiple conferences going on this weekend and caused poor customer service during my stay. The room I reserved was not available upon check in and I was unable to get a crib for my infant during my entire stay. "