The hotel was a bit outdated and overall average accommodations. However, since I booked through a third party, canceling an additional day was impossible. The third part tried on numerous occasions to reach out to the hotel and negotiate the night that wasn't going to be used. The hotel ignored all their requests and I ended paying for a night I didn't use. I understand that business is business, however, the desk staff was indifferent to my situation and could care less about saving me the room cost. I was still a guest staying at the hotel, yet the treated me like less of a guest because I used a third party. I'll never stay at an Embassy Suite again. If its my last choice, I'll sleep in my car.