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Reviews of OUTRIGGER Khao Lak Beach Resort

5 out of 5
OUTRIGGER Khao Lak Beach Resort
2/4 Moo 8, Tumbon Bangmuang, Takua Pa, Phang Nga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 276 reviews" "
Rating 8 - Good. 102 out of 276 reviews" "
Rating 6 - Okay. 20 out of 276 reviews" "
Rating 4 - Poor. 4 out of 276 reviews" "
Rating 2 - Terrible. 1 out of 276 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Truly stunning resort, beautiful and comfy rooms with everything thought off that you would need. The food was delicious and the picnic on the beach at sundown was truly special and shouldn’t be missed. Facilities were great. The beach was lovely. I cannot praise the staff more, they were so friendly and helpful and made our stay very special.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely start to our Holiday
We stayed at the outrigger for 4 nights at the start of our holiday we’d stayed there 4 years ago when it was the manathai we enjoyed it then and wasn’t disappointed coming back for the second time the staff are really lovely the grounds are very beautiful out room was in a very nice position with a large terrace which looked out onto the gardens. The only thing that I think could have made it even nicer would have been more evening entertainment.
Stayed 4 nights in Apr 2023
Response from Kristy Green on 18 Apr 2023
Sharon, thank you for sharing your wonderful holiday experiences regarding your recent stay with us at Outrigger Khao Lak Beach Resort.We were delighted to have re-opened the resort under Outrigger Hotels and Resorts in February, 2022 after a renovation of both of our rooms and public areas. It was also fantastic to read that our amazing Outrigger hosts provided friendly and personalized attention throughout your stay. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity.We hope to have the opportunity to welcome you again for a longer stay!Kindest regards,Kristyon behalf of Outrigger Khao Lak Beach Resort

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent pool and beach area. Friendly staff. Good breakfast. Beach restaurants (and laundry) nearby.
Stayed 2 nights in Mar 2023
Response from Kristy Green on 18 Apr 2023
Carol, thank you for your glowing review regarding your recent vacation with us at Outrigger Khao Lak Beach Resort. We are thrilled that your stay was worthy of 5 stars! Thank you also for highlighting our beachfront location, wonderful Outrigger hosts, and delicious breakfast offerings.We hope to have the pleasure of welcoming you again soon to our piece of paradise.Kindest regards,Kristyon behalf of Outrigger Khao Lak Beach Resort

10/10 Excellent

thanyalak, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very quiet, a lot of trees i feel like in the forest
Stayed 2 nights in Feb 2023

10/10 Excellent

David, Banbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chilled. Lots of shade. Plenty sun beds. On the beach. Restaurants max 10 minutes walk along the beach (take a torch)

10/10 Excellent

urit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in Khao Lak
It was an amazing stay. staff are great, even the bellboys were on top of everything, remembering our names, room number etc. Cleaners were super nice, great English and willing to assist with any request. Breakfast was amazing !!!!
Stayed 5 nights in Jan 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort exceeded my expectations by miles. We felt welcomed and relaxed immediately. The staff truly are top notch. Thank you Outrigger Khao Lak

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this resort…this is our. 4th time here and we will be back…
Stayed 3 nights in Aug 2022
Response from Keaw on behalf of Outrigger Khao Lak Beach Resort on 14 Aug 2022
Thank you Gillian for taking the time to review your recent stay with us at Outrigger Khao Lak Beach Resort. The team and I are delighted that you had a memorable stay with us and we do hope to welcome you again soon to our little piece of paradise. Kindest regards,

10/10 Excellent

Wunvilai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Kristy Green on 1 Jun 2022
Thank you Khun Wunvilai for the 10/10 star review regarding your recent stay with us at Outrigger Khao Lak Beach Resort. We do hope to have the pleasure of welcoming you again in the near future. Kindest regards, Kristy

10/10 Excellent

Thanyanadh

Stayed 1 night in Apr 2022
Response from Kristy Green on 2 May 2022
Khun Thanyanadh, the team and I thank you for choosing to stay with us at Outrigger Khao Lak Beach Resort. I am delighted to read that your recent stay was worthy of 10/10 stars! We do hope to welcome you back to Khao Lak again in the near future. Kindest regards, Kristy on behalf of Outrigger Khao Lak Beach Resort

10/10 Excellent

Orit

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY LOCATION, WILL NEED REFRESHING IN THE NEAR FUTURE
Stayed 14 nights in Dec 2019

8/10 Good

Sharon

Stayed 4 nights in Dec 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location, facilities and staff were all fantastic. Could not fault our 3 night stay. Will definitely return and stay longer next time!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property with friendly staff. Large rooms, great pool, easily accessible with ramps. Loved it and will definitely return.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our holiday really enjoyable. We enjoyed how peaceful & calm it was. We especially went during the low season so that we miss the crowds. It was really nice to be welcomed when back from trips. The front staff & cleaners were so polite.
Stayed 7 nights in Jul 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon stay.
Stayed for 4 nights on our honeymoon. Nice quiet resort with some places to eat a short stroll ok. Bed was nicely decorated on arrival as part of our honeymoon. We hired a moped locally to access Khao Lak. Nice stay and we would recommend.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy, Fantastic pool, Friendly and helpful staff
Stayed 10 nights in Jun 2019
Response from Hana on 26 Jun 2019
thank you for your feedback

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very quiet area, not much around
The resort was lovely. Beach is really dirty though, not the hotel's fault. There is really nothing nearby and taxis cost a fortune so I would suggest renting a car or motorcycle. If two things could be improved I would suggest the following: 1) mani/pedi services need to be improved. The staff were lovely, but it really wasn't what I was expecting. No water or soaking, just used vaseline and cut my cuticle. 2) Need more spaces to hang out when it rains other than your hotel room. We went during a rainy period and there wasn't much to do other than sit in the room. No spaces to hang out really. However, the hotel staff were all very kind and went above and beyond the minimum level of service so I am grateful for them.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some initial minor concerns on arrival at the hotel were quickly forgotten. A great hotel for our family holiday. Good service, lovely garden, nice beach and super pool for our little kids. The hotel is a little isolated but overall we would certainly recommend it for a relaxing holiday, especially families.
Stayed 7 nights in Apr 2019

10/10 Excellent

andy, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Awesome hotel, great rooms, lovely beach and great pool. Only downside was distance from town.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice lay-out. Beach is very near. Rooms are spacious and bed is comfortable. Check-in process is way too slow. They can't find a booking and need to ask Reservations to key-in the booking. Also no smiles. I have stayed twice and they just ask for my passport and credit card again. Awful reception services. All ladies on Reception are not willing to assist guest. Except 1 tall guy - his service is from heart. He is very welcoming.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely fabulous! The beach beautiful. The BBQ was delicious. Wonderful stay. Would definately return.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a beach escape. There are miles of white sandy beach in each direction, and it's a relatively quiet area. Beautiful sunsets!
Stayed 10 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel staff were helpful but management was totally lacking. We never saw any managers in the 5 nights we were there. They say they have 2 restaurants but there was the same menu for both with very limited vegetarian options. Food quality was below average. Beautiful pool area and beach.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.lovely staff's , nice private beach and nice pool
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,nice staff,delicious breakfast ,will come back
Stayed 4 nights in Dec 2018

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful part of the world
Beautiful area, amazing food, friendly and helpful staff. Totally recommend this hotel. However, there are a lot of children at the hotel. We were in a ground floor room and there was a family placed above us. Manathai should our families in the ground floor as we could hear the children running across the floor throughout the late hours of the night, midnight most of the time. Besides that I would definitely stay there again (but I’d ask for a room on the upper floor).
Stayed 7 nights in Nov 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming resort set in quiet part of Khao Lak
Everything thing went very well at the Manathai for us. We were treated very well & all staff were most helpful. The room was excellent & while there was building going on next door this did not distract from the very attractive resort this is. The breakfasts provided in the room rate were excellent & the only down side was the cost of other meals & drinks which was excessive forcing us & many other guests to eat & drink outside of the resort where the prices & quality was very good
Stayed 7 nights in Nov 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

John, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place on a long beautiful beach. A very corporate style resort though, you could just as easily think you were in Mexico or Hawaii. The staff are all very nice. It should be noted that there is a lot of construction going on next door that starts at 7:30am with loud hammering about 10 meters from the door to your room and it doesn’t stop till 9:00pm. The resort is very quiet otherwise, not a lot to do though and if you’re not walking on the beach you have to walk on the highway.
Stayed 7 nights in Oct 2018

10/10 Excellent

Patricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money. Excellent service. Staff very helpful. Great facilities.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place!
Check in and check out process were easy. Breakfast is amazing. Pool and beach are great. The kids loved the kids club.
Stayed 1 night in Sep 2018
Response from Hana on 19 Sept 2018
Thank you. We appreciate your feedback!

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in pool villa....very nice and had a nice time. Wonderful friendly staff
Stayed 4 nights in Aug 2018
Response from Hana on 19 Sept 2018
Thank you, We appreciate your feedback!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb holiday
It was so good we decided to stay there another 5 days. The hotel and grounds were spotless and well cared for. Breakfast was included in the price, this was excellent and had a wide range of food on offer. The staff were very friendly and helpful. We hired a car for 3 days to explore the local area but for the rest of the time we were very content to stay in the hotel grounds and the beach.
Stayed 7 nights in May 2018

10/10 Excellent

Alexandra1318, Worcester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly cute hotel with best facilities
This hotel was by far the best hotel we have stayed in - huge room and bathroom which were clean. Friendly staff who where very helpful. The pool is big and the beach was only a few meters away which was amazing! Only one thing I would say is that the hotel restaurants were expensive and most people are elsewhere.
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plan on going back
Excellent place to stay and the staff was extremely helpful...already planning a return visit
Stayed 3 nights in Apr 2018

8/10 Good

family, kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to beach
Very nice hotel with beautiful beach and pool area. Friendly, helpful staff but unfortunately the rooms are very damp. The beds felt damp and within a day or two all our clothes were damp too. We moved to an upstairs room which was better but still damp.
Stayed 10 nights in Apr 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Splendid location out of town with a nominal fee for the hourly shuttle to Khao Lak. Though we have to say the town's charms were lost on us but for changing money. Hotel, staff and service top-notch but for food outside a great breakfast the beach restaurants esp the COCO BEACH (10 mins walk left on the sand full of hermit crabs pottering round at night) were a fraction of the price and very good quality. Would recommend the area and this out-of-town hotel in a heartbeat. Some great trips too. It sold Thailand to my wife who was less than keen before we went so job done.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful beachfront resort
Really enjoyed my 6 night stay at Manathai. Nice big room (deluxe balcony), beautiful grounds, nice big pool & amazing beach with clean warm water. Plenty of sun lounges even though the resort was fully booked. Buffet breakfast was wonderful with plenty of selections to choose from. Lovely waitress remembered that I liked a latte & made one especially for me every day. Very relaxing holiday. Would highly recommend.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Unfortunately only booked this hotel for 3 nights and wished it was longer. Room good, breakfast excellent. Great location, very peaceful but may be too isolated for some with only a couple of beach bars and a small supermarket nearby but perfect for us. Would definitely recommend and return
Stayed 3 nights in Feb 2018

8/10 Good

Kathy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Family Hotel
We had a Deluxe, garden view room. Hotel has lobby at the front near the road and the rooms run down in two rows to the pool/beach. Buildings are two or three levels. The stand alone villas are at the end of these buildings closest to the pool/beach. Room was lovely, nice decor, clean and really good air con. Bathroom has a window into the bedroom but has a blind which you can close if that's not your thing. Breakfast was really great - fresh pastries/bread every morning and they had a good choice of Thai food at breakfast. They make up Thai soup for you on the spot - you choose what you want in it. There are plenty of restaurants/massage places along the beach (nothing along the road). There were also heaps of lounges on grass or sand between the pool and the beach, so you never miss out on one. There's plenty of shady trees to put your lounge under if you don't want to be in the sun.
Stayed 3 nights in Dec 2017

10/10 Excellent

shabi ram, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The encounter with this stunning place begins when you get off the taxi and enter the stunning lobby of the resort, a very pleasant reception, a view that overlooks the entire hotel. When we went down to the beach we realized that we were in a stunning place with an extraordinary pool and beach. The owner of this stunning place is an Australian, a very nice man. The man came up to us and started talking to us. highly recommend...
Stayed 5 nights in Dec 2017