Phala Hotels, Ban Chang

"All the staff were incredibly friendly, and the breakfast had a great variety of delicious options."

"Everything was great, AC made the room as cold as you could possibly wish, the view was mediocre, the location was great "

"High quality resort, shows some aging, but large and beautiful. Great private beach. Pools are great. One is open until 10 pm which is great. Food is good, but the prices are on par with North American or even more. Will stay again."

"The most polite and helpful staff I’ve ever encountered. Clean rooms. Room service was amazing. The sky bar and pool were fantastic. Highly recommended "

"Everyone was extremely professional, helpful, supportive, and very respectful. The hospitality was exceptional. The view was spectacular and we enjoyed every aspect of the hotel and staff."

"Everything was beautiful no complaint"

"Clean room. Friendly staff. I enjoyed my stay."

"Exceptional Stay at Mining Gems — A Hidden Gem in Pattaya We had an absolutely outstanding stay at Mining Gems in Pattaya! Despite the name, this is not an activity venue — it's a true luxury hotel that exceeded our expectations in every way. From the moment we arrived, we were impressed by the attention to detail, the beautifully designed interiors, and the top-tier service. The staff were warm, attentive, and incredibly professional, going above and beyond to make sure our stay was seamless and comfortable. Our room was immaculate and tastefully decorated, with high-end finishes that made us feel like we were staying in a five-star resort. Everything — from the bedding to the bathroom amenities — was top quality. The hotel grounds were equally impressive, offering a peaceful and well-maintained environment to relax and unwind. We also appreciated the subtle “mining” theme, which was more about branding and design flair than any kind of literal gem-mining — a clever and classy touch rather than a gimmick. This hotel truly is a hidden gem (pun intended!) in Pattaya. If you're looking for a luxurious, relaxing, and well-run place to stay, Mining Gems is a fantastic choice. We would absolutely stay here again!"

"Great location "