Property amenity

Reviews of Baymont by Wyndham Mackinaw City

2.5 out of 5
Baymont by Wyndham Mackinaw City
109 S Nicolet St, Mackinaw City, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Property was shutting down for the winter. Staff was friendly and helpful. The position of bed (2 queens) and the nightlight incorporated into hairdryer shown on you while sleeping.
Stayed 1 night in Oct 2023
Response from Greg on 28 Oct 2023
Thank you for staying with us. Baymont standards require us to have a night light either in the light switch or hair dryer. The hair dryer is plugged in with a standard cord and can be unplugged if you desire. Hope we see you next year.

10/10 Excellent

Tyrone

Stayed 1 night in Oct 2023
Response from Greg on 26 Oct 2023
Thank you for being our guest and for the great score.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Little larger than most places have for a two queens type room. Within walking distance to Audie’s which was a super ideal dining experience (for being in such a tiny town)
Stayed 1 night in Oct 2023
Response from Greg on 26 Oct 2023
Thank you for the nice comments.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Greg on 22 Oct 2023
Thanks for staying with us. Hope we see you again next season.

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Greg on 21 Oct 2023
Thanks for being our guest and for taking the time to review our property.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Greg on 20 Oct 2023
Thank you for staying with us and the great review score.

10/10 Excellent

Marty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very clean comfortable room for the price!
Stayed 1 night in Oct 2023
Response from Greg on 19 Oct 2023
We appreciate your business and the "clean comfortable" comments.

10/10 Excellent

judy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
everything was nice except when i did my shower, the washcloth from the last person that was there was still hanging on the shower rod behind the curtain...otherwise no complaints...
Stayed 1 night in Oct 2023
Response from Greg on 18 Oct 2023
Thank you for the nice comments. Sorry about the washcloth hiding in the curtain, even at our best we can make mistakes.

10/10 Excellent

Allan

Stayed 2 nights in Oct 2023
Response from Greg on 19 Oct 2023
Thank you for the excellent rating.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Greg on 17 Oct 2023
Thank you for the great score.

2/10 Terrible

Ronald

Stayed 2 nights in Oct 2023
Response from Greg on 16 Oct 2023
Wow...what happened here?? Since you did not leave any specific comments, it is hard for us to answer your concerns and/or even verify you stayed with us. If you were our guest and did have this type of experience, please contact us directly at the Hotel. Something is amiss.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience, the beds were very comfortable.
Stayed 1 night in Oct 2023
Response from Greg on 28 Oct 2023
We are happy you had a nice experience and slept comfortably. Thank you for the review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Greg on 15 Oct 2023
10 of 10 Thank you.

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2023
Response from Greg on 15 Oct 2023
Thank you for the great review.

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mackinac Getaway
This hotel was clean, comfortable, and close to many restaurants and shops. The close proximity to the ferry shuttle was great too.
Stayed 2 nights in Oct 2023
Response from Greg on 13 Oct 2023
Thanks for staying and for the nice comments.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Greg on 13 Oct 2023
Thank you for staying with us.

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Little things could make it better
Sometimes attention to little things,easily done, turn a guest in a more positive state of mind. There are some things a hotel cannot change without a huge financial investment. Other things, like the general attitude of the staff, are easily changed and cost absolutely nothing to implement. The staff at this Baymont desperately needs a reorientation toward guests who actually create their (the staff's) jobs. Unfriendly. Unwelcoming. The breakfast was a 2.5 out of 5 and it would not have been that costly to provide a better guest experience. The pool area is in need of general appearance maintenance, but the hot tub was quite comfortable.The room was clean. The bathroom was presentable and we are always glad for a larger sink area (preferably outside the toilet and shower facilities).
Stayed 1 night in Oct 2023
Response from Greg on 13 Oct 2023
Ok.... our breakfast selection is mandated by Wyndham and we actually do have more than the requirements for a continental breakfast. We appreciate the clean room comment - it is our primary focus. Not sure what your staff issue was, sorry if they did not seem attentive. As with most businesses, we are running with short staff, and this sometimes pulls us in other directions. I will use your review as a reminder to all of us to remember the basics.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property isn't new but has been kept up nicely.
Stayed 2 nights in Oct 2023
Response from Greg on 10 Oct 2023
Thank you for recognizing our staff's effort to provide a decent place for our guests lodging.

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. Whole hotel was clean and we definitely recommend to anyone in the area! We love Baymont by Wyndham facilities!
Stayed 1 night in Oct 2023
Response from Greg on 10 Oct 2023
Great review! Thank you. We will always acknowledge the "clean" comment. We work hard to get those.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Greg on 9 Oct 2023
Thank you for staying and for the great score.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Greg on 8 Oct 2023
10 out of 10. Thank you!

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, second year staying here because good bed. We had a room that adjoined another room, had some trouble looking the adjoining door.
Stayed 1 night in Oct 2023
Response from Greg on 6 Oct 2023
Thanks for being a repeat customer. Glad you found the bed "comfortable.".

10/10 Excellent

Dewi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the walkability
Stayed 1 night in Oct 2023
Response from Greg on 5 Oct 2023
Thank you for the favorable review.

10/10 Excellent

Minerva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean,quiet,and affordable. I didnt like there was not to much dining places,and better food.
Stayed 2 nights in Sep 2023
Response from Greg on 3 Oct 2023
Thank you for the "clean, quiet and affordable" remarks. Mackinaw City has a wide range of dining options - perhaps you were not aware of all of the choices. Check with the desk on the next trip and we will gladly provide you with a listing and even our recommendations.

10/10 Excellent

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and love the walkability
Stayed 1 night in Oct 2023
Response from Greg on 3 Oct 2023
"Clean" is king is our business. Thank you for noticing.

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ir was centally located, and within walking distance, to most of the Mackinaw City sites/shopping/dining options. The only thing we were unimpressed with was the shower head. It took a little extra time to get soap and shampoo rinsed off.
Stayed 1 night in Sep 2023
Response from Greg on 2 Oct 2023
Thanks for staying. I hope you let our desk know about the shower head and the issue was corrected. We can replace them in just a few minutes. Hopefully we will see you again.

10/10 Excellent

Penny

Stayed 1 night in Sep 2023
Response from Greg on 21 Oct 2023
Perfect score - Thank you!

10/10 Excellent

Garry, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat.
Stayed 1 night in Sep 2023
Response from Greg on 1 Oct 2023
Thank you for letting us know we are doing things right. As I always remark "clean" comments are very important.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!!
It was absolutely the best stay! Everyone very friendly! Our room was perfect and very comfortable! The lady at the front desk gave us excellent information about the ferry and it worked out so well. When we needed to cut our stay short by one day, they were very accommodating! We will stay there again!!!
Stayed 3 nights in Sep 2023
Response from Greg on 28 Sept 2023
Thank you! We could not ask for a better review. I will make this available to the staff to read.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Greg on 27 Sept 2023
Thank you - we appreciate the great review score.

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Greg on 26 Sept 2023
Thanks for being our guest. Hope to see you again.

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient location. Staff was so helpful and polite!
Stayed 1 night in Sep 2023
Response from Greg on 25 Sept 2023
Thank you for acknowledging our staff's efforts and for being our guest. I will pass this on to them.

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The first morning the coffee was poorly made but the second morning it was really good. Other than that everything else was great!
Stayed 2 nights in Sep 2023
Response from Greg on 24 Sept 2023
Thank you for staying with us.

8/10 Good

Rowen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Greg on 25 Sept 2023
Thank you for choosing to stay with us and for taking the time to submit a review. Hope we see you again.

8/10 Good

Leo

Stayed 2 nights in Sep 2023
Response from Greg on 13 Oct 2023
We appreciate your business.

10/10 Excellent

WILLIAM M

Stayed 1 night in Sep 2023
Response from Greg on 13 Oct 2023
Thanks for the great score. Hope to see you again next season,

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 1 night in Sep 2023
Response from Greg on 24 Sept 2023
Thanks for the review. We strive for "clean".

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Everyone was freindly
Stayed 1 night in Sep 2023
Response from Greg on 28 Oct 2023
"Clean and friendly" comments let me know we are doing what we are supposed to do. Thank you for acknowledging this.

10/10 Excellent

Luzien

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean & presentable as first impression. The room is clean & spacious. The bed is sooo comfortable. The location is central to ferry shuttle bus, downtown, restaurants & shopping.
Response from Greg on 21 Sept 2023
Thank you. We could not have asked for more.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room and everything in downtown Mackinaw City is within walking distance
Stayed 2 nights in Sep 2023
Response from Greg on 21 Sept 2023
10 out of 10 - thank you for the "amazing" review.

10/10 Excellent

Robert, Park Ridge

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Greg on 21 Sept 2023
Thanks for the great score. Hope to see you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Nice hotel next to ferry parking. Clean and quiet. Veey good breakfast.
Stayed 1 night in Sep 2023
Response from Greg on 19 Sept 2023
Thank you for being our guest and for the nice review and comments. The staff does appreciate it.

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Greg on 18 Sept 2023
Thank you Wade for the great score. We appreciate you having stayed with us.

10/10 Excellent

Krystian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Greg on 18 Sept 2023
Thanks for staying and for the great review score.

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing it was a great place to stay.
Stayed 4 nights in Sep 2023
Response from Greg on 16 Sept 2023
We are glad you enjoyed your stay with us. See you next trip.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay at this hotel. It is located within walking distance of all the shops and restaurants in downtown Mackinaw City. The hotel was very clean and quiet. We even saw someone vacuuming the stairwell one day. We would definitely stay here again.
Stayed 3 nights in Sep 2023
Response from Greg on 16 Sept 2023
Thank you for the nice review and especially for the "clean" comment. Our staff works hard to keep everything ready for the current and next guests.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room free breakfast. Friendly staff
Stayed 1 night in Sep 2023
Response from Greg on 16 Sept 2023
On a report card a "clean" remark is always an "A+" Thank you.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Greg on 19 Sept 2023
Thanks for staying with us and for the review.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area, park your car and can walk everywhere.
Stayed 3 nights in Sep 2023
Response from Greg on 14 Sept 2023
Thank you so much for the great remarks.

6/10 Okay

william

Stayed 1 night in Sep 2023
Response from Greg on 5 Oct 2023
Thank you for submitting a review. As you did not leave comments, I hope you addressed any of your concerns with our staff.