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Reviews of Village Suites Bay Harbor

2 out of 5
Village Suites Bay Harbor
4160 Main St, Petoskey, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 340 reviews" "
Rating 8 - Good. 88 out of 340 reviews" "
Rating 6 - Okay. 28 out of 340 reviews" "
Rating 4 - Poor. 20 out of 340 reviews" "
Rating 2 - Terrible. 1 out of 340 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chrizel Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Orjada

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after hours for check in and the process was quick, easy, and hassle free. The property is wonderful and has a large amount of amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Rodica, Northville

Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting ~ close to Petoskey but truly enjoyed our dinner at Nomad across from our suite instead of driving. The suite was perfect for our anniversary with the living room, fireplace and balconies to view the quaint little village. We would choose this property again!
Stayed 1 night in Oct 2023

10/10 Excellent

Lumin, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kaliece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with beautiful views!
Stayed 2 nights in Oct 2023

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not wedding bliss
For the price…the property run down. Old time everything…not luxury.
Stayed 3 nights in Jun 2023

6/10 Okay

rana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
NICE AND QUIET BUT NOTHING SPECIAL
Stayed 2 nights in May 2023

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was spacious and clean.
Stayed 1 night in Apr 2023
Response from Chelsea on 8 May 2023
Hi Debbie, Thank you for your review. We appreciate your positive feedback! We hope to see you again soon!

10/10 Excellent

Norman Eugene Fisher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing to say negatively.
Stayed 1 night in Feb 2023

10/10 Excellent

Lisa, ROYAL OAK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very comfortable and modern. Close to plenty of things to do.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at villages of Bay Harbor. The view is amazing as well.
Stayed 3 nights in Feb 2023

10/10 Excellent

kaedyns

Stayed 1 night in Jan 2023

10/10 Excellent

Dakota

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 bedroom suite with full kitchen . Gas fireplace came in handy after a full day of skiing. Nice view as well ! Would definitely recommend . We were a family of 4 with 2 teenagers and it was plenty of space for us.

10/10 Excellent

Samuil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the rooms, didn’t like the mattress, uncomfortable

10/10 Excellent

Dorota Agata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!!!
Fantastic location and facility. Would highly recommend and would stay there again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Weekend
Our family (5 adults) came to a wedding at Castle Farms. This was the perfect place to stay, it was big enough for all of us and absolutely beautiful.
Stayed 1 night in Dec 2022

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was very clean safe and comfortable
Stayed 1 night in Nov 2022

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Had a situation needed early Check-in for my son traveling with baby. They let me add him to reservation and accommodated him with an early check in.
Stayed 1 night in Nov 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Erica at the front desk was super kind and helpful. The view from our room was beautiful. It is a great place to stay. We’ll definitely stay here again.
Stayed 1 night in Nov 2022
Response from Chelsea on 13 Nov 2022
Hi Amanda, Thank you for your great review! We are glad that you enjoyed your view and room. I will pass this along to Erica as well!

10/10 Excellent

Jeffrey, Perrysburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the location was a great spot home base while exploring the area. The staff was great, I actually left my Ipad in the room. The cleaning folks promptly reported to the office and was returned quickly.
Stayed 2 nights in Oct 2022
Response from Chelsea on 30 Oct 2022
Hi Jeffrey, We are so glad that you enjoyed your stay. Thank you for the great review! We hope that you stay with us again!

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The condo was great but could use better lighting.
Stayed 3 nights in Jun 2022

10/10 Excellent

Dave

Stayed 2 nights in Mar 2022

10/10 Excellent

Jennie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This property was beautiful! We had sooo much fun and were so very comfortable except for the last evening we were there. They had varnished the floors in one of the other units and the smell was actually making us ill. We had to sleep with all of the windows open and the fans going and vents open and it was winter! However, the next day the Management team took care of us.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was so amazing and comfortable. We went in October and is was off season so very quiet. Casino near by, go to the chocolate store!
Stayed 2 nights in Nov 2020
Response from Chelsea on 24 Mar 2021
Thank you for your review! We appreciate the positive feedback!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Chelsea on 15 Feb 2021
Hi Peggy, Thank you for your positive feedback! We hope to see you again soon!

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Excellent hotel. Amazing suite, will definitely be back
Stayed 2 nights in Dec 2020
Response from Chelsea on 7 Jan 2021
Hi Matthew, Thank you for your positive review! We are so glad that you had an excellent stay. We will see you again, hopefully soon!

10/10 Excellent

Mary, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed rooms in a nice setting. Convenient to skiing and cute towns. Helpful staff. Hard to know about all the amenities as most things were closed because of the pandemic.
Stayed 4 nights in Dec 2020
Response from Chelsea on 5 Jan 2021
Hi Mary, Thank you for your positive review! We are glad that you enjoyed your stay. Hopefully you can come again once things open back up and are able to experience everything that our area has to offer.

8/10 Good

Rebecca

Stayed 2 nights in Nov 2020
Response from Chelsea on 5 Jan 2021
Hi Rebecca, Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

mrsjdaniels, Detroit, MI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet. If you are looking for either, you must stay at Bay Harbor Village Hotel.
Stayed 6 nights in Oct 2020

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, view and great location
The only issue we had was controlling the heat.
Stayed 3 nights in Oct 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

6/10 Okay

Todd

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing for such a great place
While the room was spacious and did resemble the booking photos, it was in need of deep cleaning. Sliding glass doors were full of fingerprints, the floors hadn't been swept or mopped, many stains on the furniture and chair coverings, someone's makeup was on our comforter so it hadn't been changed. We literally cleaned countertops throughout before we could use them, sticky and dirty. There were dirty wine glasses and debris on the balcony and the suite upon entry smelled like wet dog. At check in, the staff didn't know anything about the area, where to eat, things to do, etc. We didn't know there were restaurants in the other building until we went for a walk, went inside and found them. Despite the obvious need for housekeeping and lack of knowledge in your staff, we did enjoy the fireplace, the view and location.
Stayed 3 nights in Oct 2020

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Mathew

Liked: Staff & service, property conditions & facilities, room comfort
10 year anniversary
We love Bay Harbor ! If you ever have the chance you really should stay here .. we had a few issues , but the hotel is very accommodating.. One thing that I didn’t understand is handicap parking ? If there was we didn’t know where ? I’m in a wheelchair so it is defiantly something I appreciate when traveling ..
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area.
We are seniors. Based on that, we found the bathtub dangerous. It was very high without any mat in the tub. The lighting in the bath was dim and not adequate. The area was lovely. The room was clean and bedding adequate.
Stayed 2 nights in Oct 2020

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place!
Had a great experience. Short stay, but overall was a very nice place!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2020

8/10 Good

Henry

Liked: Cleanliness, room comfort
Security doors on main level were difficult to access. Wife could not get in and had to wait in car for 45 minutes. View was beautiful though.
Stayed 2 nights in Sep 2020