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Reviews of Hotel San Luca

4 out of 5
Hotel San Luca
Via Interna delle Mura, 21, Spoleto, PG

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 111 reviews" "
Rating 8 - Good. 24 out of 111 reviews" "
Rating 6 - Okay. 6 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and historic building. Great breakfast and very supportive staff.
Stayed 1 night in Mar 2024

10/10 Excellent

ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from hotel san luca on 19 Jan 2024
thank you!!!

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hotel san luca on 19 Jan 2024
thanks a lot!

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, breakfast and room.
Stayed 1 night in Nov 2023
Response from hotel san luca on 5 Dec 2023
thanks a lot!

10/10 Excellent

Donald

Stayed 2 nights in Oct 2023
Response from hotel san luca on 28 Oct 2023
grazie!! Thank you

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely charming!
Stayed 1 night in Oct 2023
Response from hotel san luca on 28 Oct 2023
Thanks a lot!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory in every way. Breakfast was superior!
Stayed 1 night in Apr 2023
Response from Federica on 17 Jun 2023
thanks a lot! See you soon!

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022
Response from Federica on 11 Nov 2022
grazie mille for your review!!

10/10 Excellent

Olivier

Stayed 2 nights in Aug 2022
Response from Federica on 3 Sept 2022
thanks a lot! see you soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely charming. The public rooms are great, comfortable. The staff was helpful. I would definitely stay there again.
Stayed 1 night in Aug 2022
Response from Federica on 3 Sept 2022
thank you, we hope to see you again!

10/10 Excellent

George J

Stayed 2 nights in Jun 2022
Response from Federica on 14 Jun 2022
thank you Mr George!!!!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a soul
One of the best hotels we ever stayed.
Stayed 1 night in Jun 2020
Response from Federica on 29 Jun 2020
THANK YOU!!!!!!!! hope to see you soon in our Hotel!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from federica on 7 Dec 2019
thank you for your review!!! we hope to see you again at San Luca!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from federica on 29 Oct 2019
thank you, we are happy that you enjoyed!

8/10 Good

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from federica on 29 Oct 2019
thanks a lot!

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Federica on 23 Oct 2019
thank you for this great review!

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from federica on 22 Oct 2019
thank you for the top rating, we are really happy that you enjoyed your stay at San luca!!!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & place to visit
Great hotel with friendly service close to the moving walkways to centre of city. Breakfast was excellent. Highly recommend the city and hotel.
Stayed 2 nights in Aug 2019
Response from federica on 7 Aug 2019
Thank you for your review, we are really happy thet you enjoyed!

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was extremely helpful with parking. The room was very nice, had a balcony and the bathroom was exceptional. Ask for that room. Interior common rooms are beautiful. Very friendly staff. Gorgeous courtyard. Breakfast was lovely.
Stayed 1 night in Jul 2019
Response from Federica on 1 Aug 2019
Thank you mrs Lucy, we are happy that you enjoyed room and stay! Hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Reception staff were unfriendly and unhelpful. Breakfast was not good, room was very uninspiring. Courtyard was lovely. Location was good
Stayed 4 nights in Jun 2019
Response from Federica on 9 Jul 2019
dear guest, we are sorry that you didn't enjoy your stay.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Federica on 24 May 2019
grazie mille!!!!!

10/10 Excellent

Bret, Charleston SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a sweet and comfortable place to stay in Spoleto--we were there for a week, and found the staff to be helpful and thoughtful, the breakfast a delight, the rooms clean and cozy. We will be back to stay here again--thank you, Federica!
Stayed 5 nights in Oct 2018
Response from Federica on 13 Nov 2018
Thank you so much for these kind words, it has really been a pleasure to have you here! We definitely hope you will be back again at San Luca!!!

10/10 Excellent

John, Richmond VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and convenient to upper town
Manager/owner on site is a true professional who made our visit memorable. The staff is also very knowledgeable with great recommendations for dining and touring
Stayed 1 night in Mar 2018
Response from Federica on 10 Apr 2018
Thank you Mr John, we really appreciate your feedback!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treasure in Spoletto.
As it was off season the hotel was not too crowded. Nevertheless, the hotel was fully staffed by its employees. The location is excellent if you want to explore Spoletto 'centro'. The room was fitting for a 4 star hotel and the setting, especially the court yard was beautiful. The staff was most helpful and knowledgeable. We will stay there again.
Stayed 1 night in Oct 2017
Thank you for these generous words!! We will be happy for you to come back!!

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay in Spoleto
Great location especially for those with cars. Easy access to town by escalator. Very helpful reception staff and breakfast and cleaning staff. Excellent variety at breakfast with plenty of fresh fruit. Good value and highly recommended
Stayed 1 night in Aug 2017
thank you for your generous comment! we really hope to have you again at San Luca!!

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

karen, virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic but modern
Nice hotel and room...on the outskirt of wall, but close to moving escalator so convenient to everything yet more quiet. Convenient parking too.
Stayed 1 night in Jun 2017
Response from Federica on 8 Jul 2017
Thank you Ms Karen for your review!! We are glad that you enjoied your stay with us, and hope to have you again at San Luca!

10/10 Excellent

MARCIA, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Good location.
I would recommend this hotel to anyone looking for a clean comfy place to stay. The free parking was on the street a block away. We booked the night before on line and had no problems. Lots of good restaurants walking distance from the hotel.
Giubileo Della Misericordia
Inside the church

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
Extremely well located for the travelators that go to the top of the old town. Lovely room, pleasant staff, very secure private parking, nice breakfast.

10/10 Excellent

Barry, Watford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spoleto for the weekend
Very pleasant staff; a comfortable hotel with good breakfast. The hotel is now well placed near a new moving walkway to the centre which is free

10/10 Excellent

Kathryn W, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly lovely
A pretty hotel, a pretty room. Warm welcome, engaging and informative front desk. Comfortable, firm bed, high quality and scentless linens, much appreciated. Lovely breakfast inside or in the garden. We enjoyed our brief stay at the end of the cultural festival and will return for more. Highly recommended!

10/10 Excellent

Jerry, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely hotel just inside the city walls
A lovely hotel with very attentive staff and comfortable public spaces (both indoors and out). Well located inside the old city walls and a short walk to the escalator to the center of town. Our room was large and comfortable, with a private outdoor garden sitting area and modern bathroom. Breakfast was ample, with good variety and quality, and friendly staff.

10/10 Excellent

William, Ramsey, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European charm at its best
Big, open, comfortable room. Clean and spacious. Classic hotel, charming and genuine. The staff was friendly and informative - sent us on a good path right up and thru town. Breakfast was supreme and delicious - so tasty! Enjoyed our stay and would go back again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not as good as expected
Accommodating however hard beds and pillows , so so accommodations,items worn . Much better places for the price we paid.

10/10 Excellent

Rafi, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent by all means
Superb location; Great atmosphere. Clean. Roomy. Great breakfast. Great in all means. Was real pleasure for the one night we stayed.

6/10 Okay

Linda, Ottawa, Ontario

Best to pay for a room upgrade
Stayed at Hotel San Luca after a glorious visit to Lake Trasimeno and the Villa di Monte Solare. Needless to say we should have paid for a better room. Room basic, spartan. Good bathroom. Clean but bare. If you have trouble walking there is a steep rise up to the old town.

10/10 Excellent

Nadine Corna, Dublin, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first time in Spoleto,what a beautiful city. When we arrived at this quaint older hotel we were greeted by a warm friendly staff member. She took us to our room and then took time to give us a map and make a route for us so we could cover the best sites in the short time we had. The hotel is located in a great spot so we could get right to all of the sites. Breakfast was a typical Italian buffet with cold cuts, fruits and pastries. I would suggest this hotel to anyone visiting Spoleto!

10/10 Excellent

pam, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel within the old town.
A lovely, quiet and elegant hotel within walking distance of all of the citiy sites . They have a peaceful out door garden and comfortable lobby and lounge area to relax. A buffet breakfast is available starting at 0730 however an early train reservation limited me to a delicious cappuccino. The employees were very helpful and friendly, happily giving directions to restaurants in the area or the city sites.

10/10 Excellent

Brian, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully maintained peaceful hotel
Very helpful staff. The ambience of the hotel was wonderful, very peaceful. Walked easily into Spoleto & tried a few different restaurants. All friendly & excellent service. Would recommend this hotel and area to everyone.

10/10 Excellent

Kurt, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Spoleto maybe in Umbria
Everything about this hotel was wonderful. It's small and quiet, but the breakfast buffet is better than most large hotels. The server remembered how I took my tea from one morning to the next. She was pleasant and spoke English comfortably. Spoleto is all uphill from this hotel, so you will work off your breakfast before lunchtime if you do any serious sightseeing. We usually hiked up through the city to the top and worked our way down during the day, then hiked back up to the restaurant of our choice for dinner. It's a lot easier walking down the hill after a full meal and a couple of glasses of wine. There is an interior courtyard that is just delightful for sitting and reading if it is sunny and there is a large comfortable lounge off the reception area filled with armchairs and coffee tables. Spoleto seemed nearly vertical to me, so after walking up and down hill all day, it was nice to sit and read before hiking back up to eat dinner. The room was large, but having all the space in the courtyard and lounge was truly luxurious.

10/10 Excellent

Beatriz, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
The room was large, comfortable, clean and charming. The staff was great, so welcoming and helpful. Breakfast was delicious and I ave the tight pants to prove it:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect honeymoon!
We were awed with the staff and the service we received! I booked the hotel for two nights of our honeymoon vacation, and the manager gave us the best room in the hotel. I had stayed at the hotel before in 1996, and loved it then --- this time was just as wonderful, if not better. The best two nights of our entire Italy vacation! Thank you Carlo!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional Italian hotel - beautiful couryard where you can sit out and have breakfast. We only stayed there one night but it was perfect. Bit of a hike up to the town so could be tricky for anyone who finds it difficult to climb steep steps. Very helpful on the desk giving maps out and suggestions of places to eat. Would stay again no probs!!!

10/10 Excellent

K, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian charm
We spent 3 nights at this hotel and enjoyed every minute of our stay. The staff were attentive and helpful at all times. We were given recommendations for restaurants at which we could eat in the evening as well as places of interest to visit. All of the rooms were tastefully furnished and exuded Italian charm.

10/10 Excellent

Giulio

Stayed 1 night in Dec 2023
Response from hotel san luca on 19 Jan 2024
Grazie mille, speriamo di riaverla presto al San Luca!

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bella camera, colazione eccellente, personale molto cortese.
Stayed 1 night in Dec 2023
Response from hotel san luca on 19 Jan 2024
Grazie mille, speriamo di riaverla presto al san Luca!

10/10 Excellent

Francesco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente, pulita, buona posizione dal centro, disponibilità del personale
Stayed 1 night in Nov 2023
Response from hotel san luca on 24 Nov 2023
grazie mille, a presto speriamo!!!

10/10 Excellent

PIERLUIGI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima scelta
A parte lo scarico della doccia che aveva qualche problema, è stata sicuramente un'ottima scelta. L'edificio è vecchio, ma ben tenuto ed efficiente. Personale senza pecche, posizione ottima.
Stayed 1 night in Nov 2023
Response from hotel san luca on 24 Nov 2023
Grazie, la aspettiamo ancora al San Luca!

6/10 Okay

Antonino

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel centrale con camere spaziose e pulite. Pecca grave : termosifone del bagno guasto e dunque bagno freddo e pertanto inospitale. Questa pecca sebbene segnalata e non risolta nn ha inciso neanche in una doveroso sconto o almeno nell’ abbuono del prezzo del garage
Stayed 1 night in Nov 2023
Response from hotel san luca on 5 Dec 2023
Siamo spiacenti per il disservizio causato

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Me pareció un alojamiento muy hermoso
Stayed 1 night in Oct 2023
Response from hotel san luca on 28 Oct 2023
thanks a lot, it has been a pleasure for us!