Exterior
Check availability

Reviews of Adina Apartment Hotel Perth - Barrack Plaza

4.5 out of 5
Adina Apartment Hotel Perth - Barrack Plaza
138 Barrack Street, Perth, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1258 reviews" "
Rating 8 - Good. 505 out of 1258 reviews" "
Rating 6 - Okay. 156 out of 1258 reviews" "
Rating 4 - Poor. 50 out of 1258 reviews" "
Rating 2 - Terrible. 17 out of 1258 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Its been my 2nd stay with Adina,,heart in the city easy to shops restaurant public transport
Stayed 6 nights in Apr 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well situated on the non busy end of a main road leading to Elizabeth Quay. The dining and grocery options are excellent and within walking distance, as well as many POIs to visit. The hotel itself was fantastic. Our 2-bedroom apartment had a kitchenette and 2 bathrooms. We were greeted with a room upgrade and a complimentary wine. The staff were very friendly and happy to assist. The facilities include a pool, sauna, and a gym which were well maintained.
Stayed 4 nights in Mar 2024

6/10 Okay

Merrilyn, Beverley

Travelled with partner
Very close to train and bus station. Great location. A little dated. The pool area could do with some upgrading.
Stayed 10 nights in Feb 2024

8/10 Good

Katherine, Ely

Liked: Cleanliness, property conditions & facilities
Good location for the train Standard aparthotel, but has the basics you need and a decent size room, close to centre of the city.
Stayed 1 night in Feb 2024

10/10 Excellent

Rochelle

Stayed 3 nights in Dec 2023

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Thomas Louro on 22 Jan 2024
Dear AlexandraThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

6/10 Okay

Maria

Stayed 4 nights in Nov 2023
Response from Thomas Louro on 18 Jan 2024
Dear MariaThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

6/10 Okay

Tania

Was ok stay
Location was awesome, parking was great. The bed was comfortable, so some good things. The room had an awful smell every time we entered. We asked cleaning staff for air freshener or glen 20 and she didn’t have any, need to contact reception. So rooms arent being refreshed, carpets were grubby and kitchen tile floor was sticky sound every time you walked.
Stayed 2 nights in Jan 2024
Response from Thomas Louro on 17 Jan 2024
Dear TaniaThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.I'm sorry that your stay was not up to your expectations, I will make sure to share your comments with our team to improve the quality of our service.If you wish to stay with us again feel free to contact us directly at the property and we will give you a good discount.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Thomas on 16 Jan 2024
Good evening Andrew,If there is anything you wish to share about your stay feel free to contact us directly at the property.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

6/10 Okay

james

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Thomas Louro on 11 Jan 2024
Dear JamesThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Review
Clean and comfortable friendly staff my only grumble was that despite signs informing not to eat drink or smoke around the pool area some others did so.
Stayed 5 nights in Dec 2023
Response from Thomas Louro on 10 Jan 2024
Dear MichelleThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with us, I am especially pleased to read you wonderful comment about the team. They take a lot of pride in their work and customer service, and it is fantastic to see that this is resonating with the guests. I will make sure, that I am sharing your comment with all the departments.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Thomas Louro on 7 Jan 2024
Dear JamieThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

shanelle

Liked: Cleanliness, property conditions & facilities
Nice staff and nice hotel, nightime security guard is very friendly and nice
Stayed 1 night in Dec 2023
Response from Thomas Louro on 1 Feb 2024
Dear ShanelleThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with us, I am especially pleased to read you wonderful comment about the team. They take a lot of pride in their work and customer service, and it is fantastic to see that this resonates with the guests. I will make sure that I am sharing your comment with all the departments.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

6/10 Okay

Hasmah

Stayed 4 nights in Dec 2023
Response from Thomas Louro on 18 Jan 2024
Dear MariaThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regardsThomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Location
Stayed 7 nights in Dec 2023
Response from Markus Winkler on 29 Dec 2023
Dear Mark,Thank you for providing us with your rating.I am glad to see that you enjoyed your stay and rated the location of the hotel.We hope we will have the opportunity to welcome you back one day Kind regards,Markus WinklerHotel Manager Adina Barrack Plaza

2/10 Terrible

Sewa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The partment and the gallery on the level the apartment was, was the smelliest that anything can be. However the check in staff and every other staff was very co-operative, courteous, patient and going beyond their means to assist. Just the condition of the property was the worst.
Stayed 2 nights in Dec 2023
Response from Thomas Louro on 20 Dec 2023
Dear SewaThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.I am especially pleased to read you wonderful comment about the team. They take a lot of pride in their work and customer service, and it is fantastic to see that this is resonating with the guests. I will make sure, that I am sharing your comment with all the departments.I'm sorry for the inconvenience dur to the smell, I ll make sure to address the situation with the maintenance team. We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Cheryl, Perth

Liked: Cleanliness, amenities, property conditions & facilities
I liked the convenience to all I wanted around town. Close to transport, restaurants, shopping and sight seeing. I would stay there again in a heart beat..
Stayed 3 nights in Dec 2023
Response from Thomas Louro on 15 Dec 2023
Dear CherylThank you very much for sharing your feedback. We highly appreciate you taking your time to do so.I am pleased to hear you enjoyed your stay with us and that you enjoyed the location of the hotel. We are indeed very fortunate to be in such a central location close to the CBD, public transport and a wide selection of restaurants and bars.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

6/10 Okay

POH LANG

Stayed 4 nights in Nov 2023
Response from Thomas on 14 Dec 2023
Dear Poh LangThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, room comfort
Festival weekend away
The hotel/apartments are currently under renovation but they are managing it well
Kitchen Area
Lounge Area
Bathroom
Bathroom
Stayed 2 nights in Dec 2023
Response from Thomas on 6 Dec 2023
Dear SaraThank you very much for sharing your feedback. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

jovan

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Thomas on 14 Dec 2023
DearThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 6 nights in Nov 2023
Response from Thomas on 19 Nov 2023
Dear MichaelThank you very much for sharing your. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment, and very spacious with everything you need. All kitchen appliances, cutlery, crockery, washing machine and dryer. Free wifi. beds were very comfortable. Apartment was very clean. Staff were very friendly and helpful. The apartments are very close to the CBD and marina areas, museum and art gallery, and 2 shopping malls just a few minutes walk.
Stayed 3 nights in Oct 2023
Response from Thomas on 6 Nov 2023
Good afternoon Scott,Thank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usI am especially pleased to read you wonderful comment about the team. They take a lot of pride in their work and customer service, and it is fantastic to see that this is resonating with the guests. I will make sure, that I am sharing your comment with all the departments.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Prakritee

Liked: Cleanliness, amenities
It was a good stay. Convinient location, good property
Stayed 3 nights in Oct 2023
Response from Thomas on 6 Nov 2023
Good afternoon Pakritee,Thank you very much for taking the time to share your review.I am pleased to hear you enjoyed your stay with us and that you enjoyed the location of the hotel. We are indeed very fortunate to be in such a central location close to the CBD, public transport and a wide selection of restaurants and bars.We hope that if you journey brings you back to Pert in the future, we will be able to welcome you back.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

6/10 Okay

Verified traveller

Not so great
Probably wouldn't stay again ... the carpet and curtains were really old and outdated. There was a distinct unpleasant odour. It is just old and needs major updating.
Stayed 2 nights in Oct 2023
Response from Thomas on 31 Oct 2023
Dear AnonymousThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.I'm sorry that your stay was not up to your expectations, I will share your comments with our maintenance team and housekeeping team to improve the quality of our service.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas Duty Manager Adina Barrack Plaza

10/10 Excellent

Mitcheal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great accessibility to public transport and food from this location, everything in walking distance.
Stayed 8 nights in Oct 2023
Response from Thomas on 19 Oct 2023
Dear Mitcheal,Thank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.I am pleased to hear you enjoyed your stay with us and that you enjoyed the location of the hotel. We are indeed very fortunate to be in such a central location close to the CBD, public transport and a wide selection of restaurants and bars.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful, friendly staff. Very clean room. Great amenities. Very well located near malls, public transport and arts precinct.
Stayed 1 night in Sep 2023
Response from Thomas Louro on 2 Oct 2023
Dear PeterThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.I am pleased to hear you enjoyed your stay with us and that you enjoyed the location of the hotel. We are indeed very fortunate to be in such a central location close to the CBD, public transport and a wide selection of restaurants and bars.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Emm

Travelled with group
Liked: Cleanliness
The room had a bit of a funky smell, I believe this was coming from the bathroom. The shower was also very noisy. The venue appears to be quite run down and needs a makeover
Stayed 1 night in Sep 2023
Response from Thomas Louro on 27 Sept 2023
Dear EmmThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.I'm sorry that your stay was not up to your expectations, any issues could have been addressed to our reception team and we would have done our best to improve your stay.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Kangfai

Business traveller
Liked: Cleanliness, room comfort
Stayed 10 nights in Sep 2023
Response from Thomas Louro on 17 Sept 2023
Dear KangfaiThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with us.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Bernadine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot area right in C.B.D staff were very friendly and helpful. Only thing is master bedroom bathroom needs a better clean of tiles in shower needed new tiolet seat and not clean in tiolet. Jug leaked sane with washing machine but staff came up to fix problem straight away. House keeping was done everyday which was Fantastic. Great on balcony to enjoy at end of each day plenty space .
Stayed 6 nights in Sep 2023
Response from Thomas Louro on 13 Sept 2023
Dear Bernadine,Thank you very much for sharing your feedback. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, room comfort
Fathers Day
Excellent Saturday night to celebrate with friends and Father’s Day
Stayed 1 night in Sep 2023
Response from Team Adina Hotel Barrack Plaza on 10 Sept 2023
Hi JohnThank you for taking the time to write such a fantastic review.The team and I are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back very soon.kind regards,Team Adina Hotel Barrack Plaza

8/10 Good

Suhaimi

The unit is just nice to meet our needs.
Stayed 8 nights in Aug 2023
Response from Team Adina Hotel Barrack Plaza on 4 Sept 2023
Hi SuhaimiThank you for taking the time to write such a fantastic review.The team and I are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back very soon.kind regards,Team Adina Hotel Barrack Plaza

8/10 Good

judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Close to everything.
Stayed 3 nights in Aug 2023
Response from Team Adina Hotel Barrack Plaza on 4 Sept 2023
Hi JudyThank you for taking the time to write such a fantastic review.The team and I are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back very soon.kind regards,Team Adina Hotel Barrack Plaza

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Team Adina Hotel Barrack Plaza on 4 Sept 2023
Hi LaurieThank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. All of us look forward to your return visit very soon.kind regards,Team Adina Hotel Barrack Plaza

10/10 Excellent

David

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to public transport
Stayed 3 nights in Aug 2023
Response from Team Adina Hotel Barrack Plaza on 4 Sept 2023
Hi DavidThank you for taking the time to write such a fantastic review.The team and I are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back very soon.kind regards,Team Adina Hotel Barrack Plaza

10/10 Excellent

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance is good for all things in the city.
Stayed 3 nights in Aug 2023
Response from Zoe Creevy on 30 Aug 2023
Dear Lauren,We are happy to hear you took full advantage of the location of our hotel, to explore our lovely little city. We hope to have you return to venture our city again soon. Warm regards,Zoe Creevy Duty Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very welcoming staff, our room was ready on time. The room was spacious and clean. The beds are comfortable and shower pressure just right with lots of hot water. We have no hesitation recommending this property.
Stayed 2 nights in Aug 2023
Response from Zoe Creevy on 30 Aug 2023
Dear Anonymous,Thank you for taking the time to write us a review and to score us Perfect, what an encouragement for us!It is particularly motivating to receive comments like the ones you provided on our team. Rest assured I will convey your compliments to the team. We wish to have you return with us for a nice hot shower and good night’s sleep. Kind regards,Zoe Creevy Duty Manager

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Response from Team Adina Hotel Barrack Plaza on 10 Sept 2023
Hi Robert,Thank you for taking the time to review us and for choosing to stay with us; we look forward to your return.kind regards,Team Adina Hotel Barrack Plaza

6/10 Okay

Erin

Travelled with partner
Disliked: Amenities
The location was very convenient and staff were helpful. I felt a little unsafe in the foyer when people wandered in off the street and also hung around out front. Our room was very spacious but there was a very distinct constant smell of something that seemed like it was used to disguise a worse smell. The wall connection for the TV in the living room kept breaking. Lastly, the couch was too small I think. We stayed 4 nights so spent a fair amount of money … the smell was the worst thing for me. Luckily could open doors and windows to let in some fresh air.
Stayed 4 nights in Jul 2023
Response from Zoe Creevy on 30 Aug 2023
Dear Erin,Thank you for taking the time to share your experience with us. It is particularly motivating to receive comments like the ones you provided on our team.We appreciate you bringing up the concern with the clientele and smell in the room. Now we are aware we can have a further look into this. Unfortunately we cannot do much in regards to the people in the foyer when they are waiting for family or friends that are staying with us.We hope we will be able to welcome you back one day.Kind regards,Zoe CreevyDuty Manager

8/10 Good

James J.

Liked: Room comfort
Stayed 2 nights in Jul 2023
Response from Thomas Louro on 24 Jul 2023
Dear James Thank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Chris

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The spacious 2 bedroom apartment met or exceeded all our expectations. The fully equipped kitchen enabled us to cook meals. Supermarket just around the corner and 24/7 convenience store on the corner.
Stayed 7 nights in Jul 2023
Response from Thomas Louro on 22 Jul 2023
Dear Chris,Thank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023
Response from Thomas Louro on 17 Jul 2023
Dear SusanThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Annette

Stayed 1 night in Jul 2023
Response from Thomas Louro on 19 Jul 2023
Dear Annette,Thank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoy staying here everytime!
Stayed 1 night in Jul 2023
Response from Thomas Louro on 16 Jul 2023
Good morning Belinda, Thank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great
Stayed 6 nights in Jul 2023
Response from Thomas Louro on 13 Jul 2023
Dear JennyThank you very much for filling out the feedback form. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usIt is always wonderful to read good comments about the work and effort of the team. They work very hard and excellent customer service is so important to them. Therefore it is a pleasure to see, that their efforts resonate with the guests and contribute to a great experience.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking on site limited, so book in advance. Otherwise nearby Wilson and CPP carparks but not so convenient. Was assisted however withe unloading and loading car. Thanks for great stay.
Stayed 3 nights in Jul 2023
Response from Thomas Louro on 12 Jul 2023
Dear TrevorThank you very much for your feedback. We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Thomas LouroDuty Manager Adina Barrack Plaza

8/10 Good

Peter, Clayfield

Travelled with partner
For a top of the range apartment it did not make it Quite austere with an air conditioner with the front vents missing, a disgraceful remote & a rusty unit on the verandah I will say that the check in was dxcellent
Stayed 6 nights in May 2023
Response from Markus Winkler on 23 Jun 2023
Dear Peter,Thank you very much for taking your time to provide us with your feedback regarding your most recent stay at Adina Barrack Plaza. Thank you for highlighting the check-in and the excellent service provided by the team. We have noted your comments and concerns regarding the air conditioner and have passed this to the maintenance team for further investigation. We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Markus WinklerHotel Manager Adina Barrack Plaza

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
HOTELS, really good, and the room was very nice. I like division
Stayed 4 nights in May 2023
Response from Markus Winkler on 23 Jun 2023
Dear Scott,Thank you very much for taking the time to share you experience at Adina Barrack Plaza.I am pleased to hear you had a pleasant stay with us and that you enjoyed the room and its facilities.We look forward to hopefully welcoming you back to Adina Barrack Plaza and TFE Hotels in the near future.Kind regards,Markus WinklerHotel Manager Adina Barrack Plaza

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment hotel in the heart of Perth CBD. Well equipped kitchen.
Stayed 3 nights in Apr 2023
Response from Markus Winkler on 23 Jun 2023
DearThank you very much providing your feedback.We highly appreciate you taking your time to do so.Wonderful to hear that you enjoyed your stay with usWe hope we will have the opportunity one day to welcome you back here at the Adina Barrack Plaza Kind regards,Markus WinklerHotel Manager Adina Barrack Plaza

8/10 Good

Lars

Travelled with family
I think the lifts may be due for service.
Stayed 4 nights in Apr 2023

4/10 Poor

Claudia

Travelled with family
Was not accorded room upgrade despite room being available as we found on Expedia for the period of stay. Recieved the bottle of wine, service was subpar at best. Needed to call reception for the basic necessities daily such as all towels. Property environment was noisy and we were disturbed by the ambulatory sounds looming in city under the apartment throughout the night. VIP treatment was nearly non existent. Given late checkout but we were locked out before check out time and couldn’t exit the parking lot as well due to card being deactivated prior to checkout time so we needed to walk back to get help from the reception. Special thanks to duty manager Thomas for making our stay bearable in this property and for orientating us on the equipment how to’s. I must say we had high hopes for this property and didn’t get what we hoped for. This is not a complaint, just some honest feedback based on our stay.
Stayed 9 nights in Apr 2023