Daily buffet breakfast (EUR 18.90 per person)

Reviews of Novotel Suites Perpignan Mediterranée

4 out of 5
Novotel Suites Perpignan Mediterranée
Espace Mediterranee, 34 Général Leclerc, Perpignan, Pyrenees-Orientales

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 476 reviews" "
Rating 8 - Good. 195 out of 476 reviews" "
Rating 6 - Okay. 40 out of 476 reviews" "
Rating 4 - Poor. 12 out of 476 reviews" "
Rating 2 - Terrible. 16 out of 476 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Veenu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good No loft to parking. Bars right out. So bit noisy
Stayed 1 night in Oct 2023

8/10 Good

Terence

Stayed 2 nights in Jun 2023

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible in everyway
Luggage drop off/ entrance/ parking all very unclear. No internet for entire stay. Staff did not know how to open parking garage door for our exit on a Sunday morning. Shower was moldy, towels were torn. Staff knew little of environs and could not guide us to places for dinner. Perpignan is a sketchy place. I would not recommend an overnight stay.
Stayed 1 night in May 2023
Response from Caroline on 20 Jul 2023
Dear guest,we thank you for taking time sharing your experience. We really apologize for this bad experience.In order to improve our services could you please telle me wich Date you stayed in Perpignan or give me your name?Best Regards

10/10 Excellent

Ana maria m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good staying ...
Just one night, we have a good impression of the hotel!
Stayed 1 night in May 2023
Response from Caroline on 16 May 2023
Dear Guest,we thank you for taking time sharing your experience.We are really happy that you enjoyed your stay and hope we will have pleasure to welcome you soon!Regards

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from Caroline on 10 Apr 2023
Bonjour, nous vous remercions d'avoir pris le temps de laisser cette évaluation, nous nous tenons à votre disposition si vous souhaitez nous apporter plus de précisions pour nous aider à améliorer notre qualité de service.Cordialement

2/10 Terrible

Justin

Stayed 1 night in Sep 2022

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ok hotel, located at walking distance from Perpignan's centre. It is not easy to find, since the entrance is not well marked, but you get there eventually. Rooms were ok, although a bit small for the amount of furniture. Bathroom was good, and so were beds. So a good choice for a short stay, at reasonable price.
Stayed 1 night in Jul 2022

8/10 Good

ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2022

8/10 Good

Kevin, Towcester

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Modern suite hotel well located for the historic quarter. Suite was very spacious and comfortable with excellent bathroom. Although there is kitchenette with kettle, microwave, sink and fridge, we were surprised that other than two paper cups, there were no utensils, plates or cutlery so there was nothing you could do. Possibly a hangover from covid but seems a waste. Note although garage parking is directly below the hotel there is no lift and no direct access to the hotel. Best to drop your luggage on the street or walk up the ramp.
Stayed 3 nights in Jun 2022

10/10 Excellent

Steve

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a short city trip
comfortable rooms just starting to show some signs of age but still easily the best in the city centre, communal areas (halls especially) in need of a refresh. Great central location , easy parking underneath
Stayed 4 nights in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant passing through Perpignan
A good quality of rooms and facilities including what you'd expect from a 4* hotel plus a mini kitchenette with microwave, fridge and sink. Very covid compliant and well-managed, near the centre of town and pleasant staff to deal with any queries.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location by the nightlife area of Perpignan. Lots of bars and restaurants and shops nearby. Short walk to the center of the town. Not close to the train station but it is walkable.
Stayed 1 night in Nov 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Place to crash out
Functional, but nothing more.
Stayed 1 night in Nov 2021

4/10 Poor

Nikhil

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Klaas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and value
Amazing room and very comfortable, the wi-fo was not the best, but a litter aspects of the room were great. Very comfortable bed and great shower and good tv package.
Stayed 1 night in Mar 2020
Response from Tatiana on 21 Apr 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay in a comfortable room with a reliable brand.
Stayed 1 night in Feb 2020

8/10 Good

Arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Helpful staff and clean rooms would stay again as we have stayed in these hotels previously
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Dennis, New Hampshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant staff and a great family freindly location.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I wold never rate this hotel as 4 stars. I arrived in the early afternoon. There is no parking space in from of the hotel,only one handicapped space which was taken. there was only one employee in the entire hotel behind the desk. No carriage or wagon or anyone to help with the luggage. We had to park the car in a public garage quite close to the hotel entrance. However, the hotel is not connected to the garage and their is not elevator in the garage. We had to carry our luggage from the parking space in the garage to the hotel. AS there was no wagon or carriage, we had to make two trips. When we made the reservation , we requested a king size bed or two single beds. At check in, we were told there are no king size beds in the hotel-only queen size beds. The young ladies behind the desk were as helpful as they could be under the circumstances. The breakfast was fine and the size of the room was OK. I would rate this hotel as 21/2 stars or 3 stars at most.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and efficient staff. Comfortable, spacious and clean room, well laid out and with excellent facilities.
Stayed 3 nights in May 2019
Response from Marie Marques - Général Manger on 4 Jun 2019
Thanks very much, Best regards,

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not the standard Novotel quality
The hotel is not at the level of what I expected. It needs a major refresh.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, friendly staff , good service
Stayed 4 nights in Feb 2019
Response from Marie Marques on 4 Jun 2019
Dear, Thanks very much for your comments, Best regards

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The modern perfect location
Really modern and comfortable hotel and walkable from station and all downtown
Stayed 1 night in Jan 2019

2/10 Terrible

Khaled, Kuwait

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience for a 4 stars hotel. No one help with the luggage, elevator stopped working in the morning of the check out for 30 min. Had to carry the luggage using the stairs, parking entrance far from hotel and also no elevator to take the luggage down had to carry them again. Receptionist wasn’t friendly and looking after Novotel suit and ibis budget at the same time from the connecting door. Also receptionist wasnt happy because i dont speak french.
Stayed 1 night in Aug 2018

8/10 Good

Maria, France

Liked: Cleanliness, staff & service
Very well located hotel near the center. Parking on site. The family room was really small.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, nice rooms. Very nice breakfast. Bed a little too hard.
Stayed 2 nights in Aug 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Modern Hotel at a reasonable price
This hotel was perfect for our needs. It was clean, modern, secure, well equipped and in a great location a short taxi ride from the railway station or 15 minute walk. The area is very good with several bar/restaurants nearby and a short walk to the city centre. We love the Perpignan/Collioure area and visited last year by car. This year we travelled by train from London. In either case, we wouldn't hesitate to use this Novotel again.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try! You won’t be disappointed.
We loved our hotel room! It was fresh, clean, modern, and comfortable. We did have a challenge not splashing water from the sink in the little toilet room on the floor. Our room was delightful. Loved the white sheer curtains! Nice touch, We had a great view of the Pyrenees Mountains from our window. The front desk staff was very helpful.

8/10 Good

Tito , Doha

Transit from Spain to France
Good hotel, nicely placed in the city center of Perpignan. Breakfast was really good. We asked a room for 2 adults and one baby, the baby bed was the sofa, which converted into bed, I slept on it, and was really hard. When I made the booking of the hotel, I searched for one with parking, but was never told, that parking had to be paid. Fix fee of 12 euros for parking between 6pm and 9am. It has to be mentioned paid to the hotel, otherwise it would cost 22 euros.
Stayed 1 night in Mar 2018

10/10 Excellent

Najib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shauna, Denver, CO

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The hotel was nice, the rooms were spacious and comfortable and the location was good. The only issue I had was with the maid service. Both days I was there, I was in the room during the afternoon - taking a nap one day and on a business phone call the other. I put the "do not disturb" sign on my door. The day I was napping, the maid just came in anyway which woke me up. The next day (a different maid) kept knocking and knocking until I answered (having to leave the conference call momentarily) so that she could ask if I wanted her to service the room. I'm not sure why they have "do not disturb" signs if they are not going to honor them, but other than that, I had no problems.
Stayed 3 nights in Feb 2018

8/10 Good

Lee Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and nice location. The only problem is there is no lift from the basement car park tink to the hotel. So it is inconvenient when we had big luggages.
Stayed 1 night in Oct 2017

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Worthwhile
The suite was small, but very well designed.
Stayed 1 night in Sep 2017

10/10 Excellent

Martin, Stamford CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch experience
We arrived late on Saturday night, Sept 2. The guy at the front desk could not have been more friendly and accommodating. The room was perfect in every way - stylish and efficient. Bathroom was perfect. Highly recommended
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and spacious and clean suites.

8/10 Good

Julie & Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nhandy to station and town centre. The suites were really just a bedroom plus a couch- no kitchen facilities to speak of except for kettle & 2 paper cups!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bunna Family, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - great lication
Good hotel in a great location. 5 minutes walk to the old town centre with safe and secure parking underneath the hotel. Decent size family room for 4. My only complaint was that I struggled to understand the parking system when we checked in and muddled through pretty well in French. I asked the member of staff to speak more slowly for me which she didn't, but I got there in the end. Only to find that when we left the reception desk she made a phone call during which she spoke fluent English. Never mind!
Response from direction on 12 Sept 2016
Thank you so much for these comments and i'm sorry for the disagreement encountered. We will do the necessary to improve this point. Kind regards

8/10 Good

Dani, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a stop over
Really nice, clean hotel! Would stay again. Streets leading to hotel were confusing in our rental car, but once we finally found it the location was great. Close to the train station and old town.
Response from direction on 5 Aug 2016
Thank you for your comments. kind regards.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 12 Sept 2016
Thank you so much

10/10 Excellent

Sandy, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Couldn't fault this hotel. Very nice throughout
Response from General Manager on 12 Sept 2016
Thank you so much

10/10 Excellent

Nick, Chester U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel close to the city centre.
Very clean and spacious hotel conveniently located close to the city centre.
Response from direction on 5 Aug 2016
Thank you so much for your kind comments ! Hope to see you soon

8/10 Good

Maxime, Ormond Beach FL

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a wonderful town
Perpignan was serendipity for us. We fell in love with the town after the first night. The hotel only enhanced the experience. The property felt new and completely up to date. The staff was friendly and gave us some great tips about the town.
Response from General Manager on 12 Sept 2016
Thank you so much for your comments. All our staff are happy to read such comments. Hope to see you soon. Kind regards