6/10 Okay
Nancy W.
24 Jul 2025
Liked: Communication, location
Disliked: Cleanliness
Quite a few Hiccups
To start upon arriving the cleaners clearly did not do their job, internet connection and tvs were not properly working, when you checkin for vacay the last thing you want to have to do is guess faded numbers , pw, connection on the checkin packet. My Mom had to go one morning with wet hair because promised amenity a hairdryer didnt work. And also according to VRBO any camera on property by law has to be in rental contract ,we found the blinksync in the wall which indicated there was definitely cameras being operated without our knowledge on the property. I did feel as if we should recieve a partial refund , when asked i got the response of they answered everything ( in their timing) which when you choose a place to invest for your time with family , many of these hiccups should not have been experienced. The cleaning should have been done properly.Cameras will be addressed withVRBO and the Better Business Bureau. My mother and i specifically did not bring a hairdryer because that was an amenity listed detailed in the priceWe are morning people so she washed her hair and went to dry it, theysaid it was too earlytobring a workinghairdryer but they would bring it at 9 when the office opened...we were told for us to go out and buy batteries for the tv remote when at night because it was raining thats when we found the tv did not work( also an amenity ) included for the price. I still believe strongly that a partial refund is due.
Nancy W.
Stayed 7 nights in Jul 2025