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"Lovely staff. Property is looking perhaps a little tired, but it is a good hotel and I’d stay here again. "

"Except in every possible way. The room, pool, food we're all amazing."

"Rooms we're perfect and very clean and smart. Pool areas we're good. Only thing that let's this property down is the staff, it is very hit and miss, some staff we're unbelievable and others we're rude. We rented 2 bikes and they both broke then we tried to use an adverstised Hotels.com bar discount and they took it really funny and tried to do anything not to give it us"

"Spectacular, unobstructed view from the beach, great for sunrise pics(although it takes some patience waiting for a morning without heavy cloud). The pool was excellent, it's quite large, reasonably deep, and stays cool even if the afternoons. The set breakfast menus are delicious, especially the mashed avocado with poached eggs. Staff are incredibly friendly, and the porches for the bungalows are a nice place to relax and read something in the evenings. Also, it's far enough south that the noise from farther north doesn't make it down, so you can get some rest at night. I definitely plan to stay here again. Cheers, all."

"Great relaxing place"

"Good pool to lap swim. Great staff"

"Reception staff are always on hand. The food for breakfast was super and service on all days we were there was efficient and made sure we left satisfied. Plenty of choice on the menus for breakfast and evening meals. "

"The hotel staff is remarkably friendly and attentive. I feel like I left having made several new friends. "

"Stay here, and forget all your problems🙏 We stayed here for 1 week, and this is really really a good spot in Gili Trawangan! Spotless rooms, with spacious bath/shower, really nice poolarea and the white beach is like instagram! Only negative, you need shoes to go in the ocean, and you have to walk a distanse to swim. "