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"Front staff need to be trained at least 10 times to be able to do things right. These people follow you around and asked other employees to follow you also. Worst experience in my life…."

"NEUTRAL"

"I can recommend this sanctuary of a hotel for the beauty, service, breakfast , comfortable bed, sound of the river, trail behind the hotel and the bathtub ( a rare find in the sacred valley. Frank and Lyda were attentive and helpful. They went out of their way for us. I absolutely love room 3, which is on the second floor with a gorgeous view of the river. Frank cools delicious eggs and the fresh bread varies. There is fresh juice and the view of the trees is lovely. The room was very clean all three times, and there is a skylight over the bathtub. The bathroom is very pretty and there are good pillows. The room is spacious, and Frank ( and the entire staff) ensure you have all you need . "

"All around great spot super friendly staff "

"We had an amazing week long stay at Gustavo’s house in Lamay. The house and property are unique and beautiful and located in a stunning valley surrounded by mountains. One of the many mountain rivers that feed the Urubamba runs right through the beautifully designed and maintained grounds. Gustavo’s communication and attention to detail is excellent, he supplied us with fantastic information throughout our trip planning and supported us as flight cancellations altered our plans. He made sure we were comfortable with every aspect of the house and property when we arrived and was always quick to reply whenever I reached out to him.Whatever requests we had throughout the trip were quickly handled by Gustavo, Sharme and Lalo. Sharme’s cooking is fantastic and we enjoyed delicious breakfasts and dinners throughout our stay. Her management of the house and property is equally skillful. Lalo drove us all around the Sacred Valley, taking us to the major sites but also using his extensive knowledge to show us some less well known spots that we never would have seen otherwise. Lalo was a great resource and guide, all of his recommendations were excellent and the whole family enjoyed all of our day trips. The care and attention taken by the team to support and welcome us, coupled with the transcendent beauty of the Sacred Valley made this an unforgettable stay and one that I would strongly recommend to anyone who is headed to the Cusco area."

"Loved my stay. The hotel, staff and location rocked "

"Comfortable room, great view, nice garden and quiet "