2 outdoor pools, pool umbrellas, pool loungers

Reviews of Garden Cliff Resort and Spa

5 out of 5
Garden Cliff Resort and Spa
220/21 Moo 5, Soi 16 Naklua, Pattaya, Chonburi

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 261 reviews" "
Rating 8 - Good. 109 out of 261 reviews" "
Rating 6 - Okay. 48 out of 261 reviews" "
Rating 4 - Poor. 17 out of 261 reviews" "
Rating 2 - Terrible. 15 out of 261 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Shane

Stayed 7 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Dec 2023

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service
Overall good spot maybe they could clean the beach evry day instead of once a week
Stayed 7 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Suthasinee

Stayed 1 night in Jan 2023

10/10 Excellent

Wesley

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is so bad!! I requested roll up bed and they didnt even checked my message right until i checked in. And then they gave us an old stinky, untidy room facing the window a big wall!! The worst thing is the water at closet and bath takes an hour to drain. Told the room maintenance and they cudnt do it Useless resort not recommended for anyone
Stayed 1 night in Jan 2020

6/10 Okay

Jack

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The view is good, but everything else is poor, especially breakfast is terrible
Stayed 2 nights in Dec 2019
Response from Boyd on 6 Jan 2020
Dear Value Guest Greeting from Garden Cliff Pattaya Firstly, We would like to thank you for your comment sharing. As per your comment for the breakfast. We do have apologize with that. Due to during the period your stay we were have an emergency repair for the main restaurant. The temporary breakfast venue that will be cause an any inconvenience for you. Normally our breakfast will be a varieties of selection with all international base. we do apologize if it not impress during stay. And we hope to have a chance to welcome you again in the near future. best regards.

8/10 Good

Jerome

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from boyd on 28 Nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Boyd on 22 Sept 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Poor

Imm

Travelled with partner
Disliked: Amenities
Beautiful views outside, outdated rooms the electricity went off and it was weird for such a big facility not to have a backup generator Location hard to find esp for a non native language speaker as most public means didn’t know how to find the place .. Security was good and the place felt safe but old.
Stayed 1 night in Aug 2019
Response from Boyd on 17 Aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. referring to your comment for the electric incident, The Hotel also has the generator system that we always has the fix schedule to recheck this system in several time a month. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Boyd on 17 Aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place & nice breakfast for the right price! Definitely a steal for this area. I would go back!
Stayed 3 nights in Apr 2019
Response from Boyd on 24 Jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, facilities are ok, shuttle bus should be more frequent
Stayed 2 nights in Jul 2019
Response from Boyd on 5 Jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is a nice place for a short break, a little away from the main lively area of Pataya but still easy access too that if needed.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hideaway from the chaos
It was quite a good experience.. There were some hiccups in regards to transportation as it is quite far from walking street. If you would like to experience the spa service.. Please call and ask before booking as in our case it was under renovation. Shoutout to the concierge team, they were very friendly and helpful.
Stayed 2 nights in Jun 2019
Response from Boyd on 19 Jun 2019
Dear Value guest Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Boyd on 17 Jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
beautiful hotel. breakfast average. room is ok. pool ok.
Stayed 2 nights in Jun 2019
Response from Boyd on 17 Jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

6/10 Okay

Harrison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
like a sinking boat with smiling staff
The stay itself is best described as underwhelming. I guess the price reflected that. What I can say that was positive was that the staff were the best part of the experience. The overall demeanour of the entire staff from the front desk to the kitchen was nice, courteous and helpful. Things that I didn’t really enjoy included the spa being closed for renovations. The general infrastructure was crumbling and needed to be seriously overhauled. The beach was not nice to be blunt. The gym was not well maintained. The surrounding area was also not very nice. I wouldn’t really classify this as a 5 star hotel these days. It would be passable as a 4 star, but I think at this point it’s truly more of a 3 star experience. I wouldn’t recommend this to someone who was looking for luxury or enjoy any time at the beach or surround area.
Stayed 2 nights in May 2019
Response from Boyd on 17 Jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wonderful view but no spa whle I was there.
Absolutely no vegetarian / vegan options on the menu. A Resort and Spa with the Spa closed for refurbishment is a Resort: there should have been information prior to booking as this was the main reason I booked. To do so, I had to buy a new return flight ticket to extend my holiday with 4 days of pampering. I was not impressed by this at all. Aside from two of the women working on reception, one of whom checked me in and out, the staff paid very little attention to attending to the needs of the guest. Pool bar staff unfriendly and unhelpful:two laughed at me as I tried to inquire about getting a pizza made without meat. Vegetarian / vegan unfriendly breakfast also. Prepare to eat a lot of toast. Cigarette butts on my balcony - unsure whether they were old or new. Housekeeping staff were very friendly and polite. The room itself was very comfortable, with lots of closet space, a walk-in shower and a very spacious bath. The balcony was lovely with a terrific view of the sea. There was however a large barrier in the water and it was never clear as to whether this sectioned the guests from the neighboring hotel from us or whether it was an area Garden Cliff guests could use also. Breathtaking sunsets - as good as any I have seen across South East Asia. NB: I apologize for the lack of paragraphs here. I had written a comprehensive review of the hotel but was restricted to 1500 characters. Reformat for upload failure multiple times.
Stayed 4 nights in Apr 2019
Response from Pongwit on 22 May 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it!
A very dated old style hotel, poor service, bad location. Definitely, not a 5 star hotel. Their overall standard is even worse than a 4 star one.
Stayed 1 night in Mar 2019
Response from Pongwit on 8 May 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Pongwit on 8 May 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Tori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first ime visiting Pattaya Thailand and I really enjoyed staying at the Garden Cliff Resort and Spa. The staff was wonderful. When I arrived I got there about four hours before my check in but I was so tired I didn't want to go back out but the staff made sure I was happy even if I could not check into my room yet. They have a spa with a lot of different massages and treatments and waxing too and my massage was great (and affordable!). The pool bar was great and the bar in the lobby was also great. The breakfast buffet was very good and had a lot of options to choose from. They also had non dairy milk upon request. The room was very nice, it had hard wood floors which I thought was great (most hotels in America have carpet). The bed was a little firm for my liking but not terrible. The bathroom was also very nice, with a tub and a spacious glass shower. If I ever come back to Pattaya, Thailand I will most definitely stay here again. This is a great, family friendly and affordable hotel. I wish I could have stayed longer, but my short time here was very pleasurable.
Stayed 2 nights in Feb 2019

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms with great morning Buffet. Beach is very small and shared with hotel next door. Resort faces North so sun limited. Many international travelers.
Stayed 8 nights in Jan 2019

8/10 Good

sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Shane

Our stay was good, we enjoyed the pool and the walk along the beach. The staff are very accommodating and their English was easy to understand.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Beach front 5-star hotel
As per my booking, this resort is rated 5-star for which it was an inviting choice for me considering that the price I paid was relatively inexpensive for the quality it was rated. I paid around US$154.00 for two nights stay without breakfast for which I thought it was a steal for such a luxurious 5-star hotel. The hotel is very nice with great and amazing views of both the ocean and the pools. I love the fact that this resort hotel is just infront of the beach and they have 2 lovely scenic pools!! The room that I had during my stay was big and my bed can sleep 3 people comfortably. The bathroom was nice and clean too. Though honestly you can see signs of deterioration on some of the walls, fittings in the bathroom and some on the ceilings. But not a big deal for me as the room was kept nice and clean. I love the fact that my room has a small balcony giving some extra space. The staffs? Hmmmm I would say not everyone was nice and friendly. I give my sincerest gratitude and appreciation to Ms. Mei and one male staff who took time to go to my room and surprised me with a birthday cake which was so delicious. Thank you for taking time in making my birthday a very special one. People in the reception area was kinda either friendly and not. They do their usual routine of saying this and that and after which -- they will give you a sarcastic face. That goes with most of the concierge staffs who are not friendly and arrogant. Over all I enjoyed my stay in this resort hotel.
Stayed 2 nights in Aug 2018

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities
i ll not advise to go
staff are not good
Stayed 1 night in Jul 2018

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Poor WiFi unless sitting near elevators.
The WiFi internet didn’t work away from the center of the hotel. Service guy said they get complaints often about the rooms located away from the center. From desk didn’t offer a fix, or to change rooms. I was just told they would inform their engineers.
Stayed 1 night in Jun 2018

10/10 Excellent

Ke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break trip to pattaya
Place was well maintain, and the staff are friendly to assist on matters. the place is slightly remote, but there are 24 hours mart outside. There is free shuttle bus to send you to downtown otherwise GRAB services will be good.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Recommend read the reviews, was as spoken. Overall.
Stayed 11 nights in May 2018

10/10 Excellent

Rose, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Cliff Hotel and Spa
I love the Spa services and facilities. The fitness center is small and the air-conditioner is off. We had to turn it on and left the room until it got cold enough. The breakfast buffet ran out of food very quickly. The staffs were to too slow to fill in the food for other guests. The room is very clean and staffs are so friendly. I love the location and free shuttle service to Central Pattaya.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Found the staffs bit hard to communication in English. Resort is remote and shuttle bus need to be booked in advance for us to get in town, and only stop in one destination. Not flexible to cater for casual travelling

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5* beach resort
Great beach, love the interior design, food and beverage prices very reasonable

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel
it was amazing and nice view clean good thai food i love it i wil stay again
Stayed 4 nights in Feb 2018

8/10 Good

harry

Liked: Cleanliness, room comfort
Good experience though the hotel is quite tired
The service was quite polite though a little slow but its ok cause the staffs are very polite and humble. The hotel is a little tired though we found the room quite clean and comfortable. The maintenance at the pool and beach area could have been done better.
Stayed 1 night in Jan 2018

6/10 Okay

EdT, USA

Liked: Room comfort
Mid-level hotel in a very quiet location.
Hotel is a bit dated. It really needs an update. It is quite isolated, in a quiet area of Pattaya. Having a car is almost necessary.
Stayed 2 nights in Jan 2018

10/10 Excellent

Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

4/10 Poor

PIERRE, Seattle, WA

Liked: Room comfort
Disliked: Property conditions & facilities
This hotel complex shows its age. Rooms are spacious and the view from the pools are nice with the multi-level terrace layout. Decent breakfast. On the bad side: Room not ready by check-in time, very slow personnel (check-in, restaurants), old and damaged furniture and bathroom, lack of power sockets in the room, no access to the real beach. Also far from the center of Pattaya and every transport will try to rip you off taking you there (hotel taxi is 250 baht to the central beach, a 5mn drive. Knowing that you can get a taxi from Bangkok to Pattaya, a 2hr drive for around 500 baht... All in all poor value, would recommend looking into other options instead (newer and or better location)
Stayed 2 nights in Dec 2017

8/10 Good

Thipwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Faye, Melbourne, Australia

Liked: Cleanliness, staff & service
Nice hotel away from the hustle of Pattaya
Overall the hotel was quite good, though a little dated, could do with patching up and the area down by the beach was not nice at all, this may have been due to the dirty water from the recent storms. Most of the staff were very friendly and went out of their way to please and assist us. We organised transport through the hotel to and from the airport and this went very well. For westerners their is not a lot of choice in the buffet option for breakfast, but in saying that we never left there hungry. A lot off reviews we read prior to going had us a little worried, but we should have known better, yes there was a little bit of an oily film to the pool, but this is due to the sunscreen everyone uses, we saw the staff cleaning the pool area every day. Pool access rooms are well worth it, we loved being able to get up from our room and jump into the pool and swim over to the pool bar, where we ate lunch several times. Man who worked behind the pool bar was excellent and made the best Pina Coladas, he also new what the four of us would order for drinks, so we didn't have to ask after the first day, he just made them. The only real criticism we have about the place is the beds were extremely hard and felt like you were sleeping on a board, other than that had a great time.
Stayed 7 nights in Oct 2017

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Very limited shuttle bus service, so we spent lots of money to take the cab to go out and come back during the few days. I had asked for three times before i got the toothbrushes, which were supposed to be provided without asking.
Stayed 2 nights in Jul 2017

10/10 Excellent

Tonje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel stay!
Our stay at Garden Cliff was amazing. We enjoyed it so much we stayed for 2 extra nights. The customer service was excellent. I lost my mobile phone in Koh Samui, but thanx to the great customer service at Garden Cliff they managed to find it and get it sent to their hotel, and then to my house in Australia. We were also upgraded to the penthouse suite which was so beautiful. The breakfast was good too, and they also had shuttle to pattaya city we could book for FREE.
Stayed 4 nights in Jun 2017

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but the extras are pricey.
I liked the hotel. We stayed for 1 night as we are travelling all over Thailand. The hotel was nice and clean and modern. The bed was comfy, nice balcony, beach is ok and pool is good. The only downsides are as follows. The water is 100B per bottle. You do get 2 free per day but I thought this was extortionate. We went to the sanctuary of truth for the day and stocked up for 10B per bottle. No way I'm paying those prices. Also there was a buffet dinner which was 599B per person. Again I thought this was pricey. With the hotel being out of the way of anywhere we didn't really have much choice. But the buffet and food was good. Breakfast was good too. No wholemeal bread though? I mistakingly took sun dried tomato bread which is disgusting. I would stay again but make sure you buy water elsewhere and eat out as it's really expensive compared to other places we stayed.

4/10 Poor

Verified traveller

Disliked: Cleanliness
overall nice hotel a little out of the way
most of the day staff were brilliant, only one night male staff in an official suit was very rude and should not have customer contact. I walked in with a friend and was greeted in a rude tone, 1000 baht, no hi, no question. I explained that i have a double room, once he checked, there was no appology, he just walked away. My shower, i would turn on go for a smoke and by the time I got back it was warm, only a trickel had to have a cold shower in a 5star, asked many times to get it looked at with no one coming to have a look. Curtains to balcony were very dirty, infact to dirty to touch. I have been in 3 star that a way cleaner.

2/10 Terrible

Hooman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended :(
We got a promotion deal for $80/night. We stayed in this hotel for a week in March 2017. If I want to be fair compare to the price it was just ok! But lesson learned! I would never book a hotel when it's on promotion. The pictures may be deceiving but the reality is different. The reception was not welcoming at all, the elevator stinks line garbage, rooms are missing standard items like iron, hair conditioner, brush, very bad quality of shampoo, water pressure and heat in the bathroom is not adjustable, pool was quite dirty around the pool-bar area, breakfast is all Thai and asian food, no variety of cheese (one type only),... There is no beach facilities. You can only use the pool. Overall not recommended if you can afford to pay more for your stay.

8/10 Good

Phil, Melbournr, Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and view - away from the centre
I stayed in a Junior suite, after they upgraded me from a sea view room - after I complained about construction. Kiss on one side of the complex. The room was great. Located at the front. The Seaview rooms are ok, but the view is angled - as you can see from the hotels pics. They're ok though. The breakfast is good. There are a lot of loud Chinese tourist, but most disappear (where??) on tours all day - so not a real big deal. At night they do a buffet dinner outside, where hoards of other Chinese tourist roll up, smash food and dissappear again. It's really weird, I didn't venture anywhere near the dinner buffet! Outside hotel dining options are limited. The Novotel next door is good. I'd look at staying there too. The beach is ok - rubbish from BKK can wash assure, but Thailand needs to "grow up" before that problem is solved. I'd go back, if I wanted to visit Pattaya again, but I probably won't go back.

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
It was a good overall experience but i wouldn't recommend staying because it is far from the center eventhough the hotel offers free transportation bus shuttle service. The hotel should think about increasing the frequency of this shuttle. They even offered us a free upgrade to our room and changed it easily to another one because after we had a small cleanliness issue with it.