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Hotel INNSENTO Passau

Hotel with a full-service spa, near St. Stephan's Cathedral

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Hotel Innsento - Health Campus Passau treats visitors to views of Veste Oberhaus Fortress from its serene terrace. Guests can enjoy coffee at the on-site cafe, rejuvenate at the spa, stay connected with high-speed WiFi, and access both a bar and conference facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room

Business Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Business Double Room, Balcony

Business Double Room, Balcony

Business Double Room, Balcony

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Business Suite, Balcony

Business Suite, Balcony

Business Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Kapuzinerstraße 32, Passau, BY, 94032

What's nearby

  • St. Stephan's Cathedral - 16 min walk - 1.4 km
  • Old Town Hall - 16 min walk - 1.4 km
  • Kloster Niedernburg - 17 min walk - 1.5 km
  • University of Passau - 17 min walk - 1.5 km
  • Veste Oberhaus Fortress - 2 min drive - 1.4 km

Getting around

  • Passau Central Station - 12 min drive
  • Franz Josef Strauss International Airport (MUC) - 111 min drive

Restaurants

  • ‪Ratskeller Passau - ‬19 min walk
  • ‪Das Oberhaus - ‬8 min drive
  • ‪Altes Bräuhaus - ‬5 min drive
  • ‪Goldene Waage - ‬17 min walk
  • ‪Journey Cocktailbar - ‬18 min walk

About this property

Hotel INNSENTO Passau

Hotel near St. Stephan's Cathedral
Located close to Schaibling Tower and Glasmuseum Passau, Hotel INNSENTO Passau provides a terrace, shopping on-site and a coffee shop/cafe. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a bar and conference space.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a reception hall and a 24-hour front desk
  • Tour/ticket information, wedding services and a lift
Room features
All 147 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and offices.
Other conveniences in all rooms include:
  • Changing tables, highchairs and cots/infant beds
  • Bathrooms with showers and hairdryers
  • 65-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hiking/biking trails
  • Shopping

Family friendly

  • Changing table
  • Cot (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (86 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15.00 for adults and from EUR 10.00 for children
  • Covered self-parking fee: EUR 15.00 per night (in/out privileges)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 75627352

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel INNSENTO Passau Hotel
Hotel INNSENTO Passau Passau
Hotel INNSENTO Passau Hotel Passau
Hotel Innsento Health Campus Passau
Gesundheitshotel INNSENTO HEALTH CAMPUS

Frequently asked questions

Is Hotel INNSENTO Passau pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel INNSENTO Passau?

Self-parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Hotel INNSENTO Passau?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel INNSENTO Passau?

Checkout is at 11:00 AM.

Where is Hotel INNSENTO Passau located?

Located in the heart of Passau, this spa hotel is within 1 mi (2 km) of St. Stephan's Cathedral, Glasmuseum Passau and Schaibling Tower. Danube River and Veste Oberhaus Fortress are also within 2 mi (3 km). Passau (ZPF-Passau Central Train Station) is 29 minutes by foot and Passau Central Station is 30 minutes.

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Reviews

Hotel INNSENTO Passau Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 153 reviews
Rating 8 - Good. 63 out of 153 reviews
Rating 6 - Okay. 10 out of 153 reviews
Rating 4 - Poor. 2 out of 153 reviews
Rating 2 - Terrible. 1 out of 153 reviews

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights at Hotel Innsento. Rooms were basic but clean, friendly staff and conveniently located. The buffet breakfast was plentiful with lots of options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, will definitely go there again
Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Receptionist was great and rooms comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and efficiency of the staff, location and quality of breakfasts
Stayed 1 night in Sep 2025

10/10 Excellent

Dirk

Liked: Staff & service, amenities, property conditions & facilities
Ruhige Lage, nicht weit von der Innenstadt und der Altstadt entfernt. Sehr nettes und freundliches Personal. Leider war das Zimmer nicht ganz sauber. Staub in den Schränken und auf dem Fußboden.
Stayed 3 nights in Sep 2025

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
Guter Standort, schnell zu Fuß in der Altstadt.
Stayed 2 nights in Aug 2025

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut, preiswerte Parkplätze in der Nähe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel

Det pænt hotel, rigtig flot værelse pænt og rent, dejlig seng alt ialt en rigtig god oplevelse
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean and the bed is large and very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Direkt an einer Durchgangsstraße
Stayed 1 night in Jun 2025

6/10 Okay

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal und Preis waren ok, aber das Hotel ist sehr hellhörig und (je nach Gästen) sehr laut - ich habe wenig geschlafen … :(
Stayed 2 nights in May 2025

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Schöne Sauna, tolles Frühstücksbuffet, gutebParkmöglichkeit
Stayed 1 night in Dec 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut gelegen, Parkmöglichkeiten, Sauna, tolles Frühstück
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Gute interkunft
Stayed 3 nights in Feb 2025

10/10 Excellent

Léonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel accueil à la réception. Très belle chambre, aucune plainte. Un peu loin des attraits touristiques de la ville, mais se fait bien à distance de marche.
Stayed 1 night in Feb 2025

10/10 Excellent

Pfister

Liked: Cleanliness, staff & service, property conditions & facilities

Gerne wieder

Gerne wieder
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna

Liked: Amenities
Schönes Hotel mit Parkplätze, freundlichen Mitarbeiter und nicht weit von der Altstadt.
Stayed 3 nights in Jan 2025

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
für den Preis ok
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Restaurant hat Sonntag und Montag geschlossen und es gab im Hotel keine Möglichkeit etwas an einer Bar zu trinken
Stayed 1 night in Dec 2024

10/10 Excellent

Andreas

Badheizung defekt
Stayed 1 night in Nov 2024

6/10 Okay

Ilka

Liked: Amenities
Es war okay und sauber! Personal war freundlich, hat aber noch „Luft nach oben“!
Stayed 1 night in Nov 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr gute Unterkunft für einen Städte-Kurztripp.
Stayed 1 night in Oct 2024