Top Hotels Near Pasing Arcaden Shopping Mall in Munich from NZ$93

"stayed for a "long weekend", 8 nights. On my 5th night, found a few silver fish in the room. I talked with Cuolum (?) not sure if I am spelling her name correctly as I lost it in my travels. She is a very nice African receptionist. She left a note for the day manager who moved to a different room on the other side of the hotel. Most of the front desk people all seem too busy but she made me feel at home, very pleasant. Great location as it's close to the Laim S Bahn station. Not a whole lot in the area as you have to venture out a little bit. Munich's largest beer garden is a "short" walk on the other side of the S bahn station. "

"Very easy to check-in and out. Great communication with questions. "

"Wonderful!"

"The place looks in pictures way fancier than it actually is. Veggies at breakfast were old and dry."

"Great"

"Great value "

"Excellent staff. Nice breakfast. Close to the Nymphenburg Palace. Parking is ok. "

"The hotel is amazing, the staff very friendly "

"The new owners have "digitized" the hotel. While I have no problem with online check-in prior to arrival and punching in codes for making the lift work or for accessing my room (don't have to carry a card key!) I think it's almost dangerous for guests to not have access to even a single hotel staff member at any point. The electric kettle I had requested (since there's no coffee pot in the room) and the hotel lent me was defective and it blew the fuse in the room at 3 AM (Feb 1), within hours of my arrival. In my jet-lagged state, the only access to "support" was through Whatsapp texting - even a call was not available unless you had a German phone. Further, I'm in complete darkness and the Whatsapp support person, Jasmine, asks me to "locate the fusebox!" I had to use my phone flashlight which rapidly drained the charge and I was panicked. Without a charged phone, you are frozen in this new-fangled setup. It was an awful, frightening experience. I usually stay here every year but I have serious concerns about returning. In addition, the housekeeping standards have plunged - the soap dispensers were empty and never re-filled during my entire 9-days stay. I had to request a bottle (through Whatsapp text, of course) and the bar person (knew him from my previous stays - a couple of them are being allowed to stay for a few more weeks during the transition time) gave me a bottle. I'm not sure this is "hospitality" - it is financial efficiency for sure. Owners' margins are higher! "