Front of property

Reviews of Parsons Inn

2 out of 5
Parsons Inn
249 W Main St, Parsons, TN

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 106 reviews" "
Rating 8 - Good. 31 out of 106 reviews" "
Rating 6 - Okay. 16 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Parsons and have to say, that for a Budget Motel, I was more than pleased there. The room was larger than I had expected, and very quiet and comfortable.. which is what I like! And if looked like the room had been recently remodeled.. which is so, they did a good job, Additionally, all new appliances and up to date fixtures with plenty of power plugs. The main heads up I would say, was the tv only had access to Pluto. (Which for me was just fine, since I don't watch TV that much. Other than that, the grounds and exteriors were less than impressive. But if the other rooms are anything like the one I stayed in, it's really a great value for a Budget Motel. (Since I'm mostly retired now, don't travel as much as I used to. But next time I am in the area, will definitely stay there again!)
Stayed 1 night in Dec 2023

8/10 Good

Rudolf A

Liked: Cleanliness, staff & service
Clean and comfortable room
The hotel room met my needs and I fully expect the typical budget room I stayed on. The room was clean and the bed was comfortable and that is the main thing I wanted. Don't expect something fancy for the rate you are paying.
Stayed 2 nights in Nov 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bare bones basic accomodations. No phone in room or ice machine at this location.
Stayed 2 nights in Oct 2023

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, room comfort
Met expectations
Outside was a bit “rustic” but room was clean, nice, no problems. Not everyone’s cup of tea but I thought I got my moneys worth. I would stay again👍
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge a book by its cover.
Initially was not impressed by the exterior, but was pleasantly surprised by effortless check in, friendly reception, clean room, comfortable bed, and reasonable price. Nice place forca traveller.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. Close to restaurant and rooms were excellent. Recommend it highly.
Stayed 1 night in Jul 2023
Response from Parsons Inn Management on 28 Jul 2023
Thank you for your review Tammy. We are happy you chose to stay with us at Parsons Inn. We look forward to serve you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super impressive!!!
Renovated motel-manager friendly, room is very clean, bed was firm but comfy, shower hot with great water pressure! As a single women traveling, I felt safe and secure in my room. Cute little town too!
Stayed 1 night in Jul 2023
Response from Parsons Inn Management on 28 Jul 2023
Thank you for your review. Thank you for choosing to stay with us at Parsons Inn. We look forward to serve you again. Thank you

8/10 Good

Kelli

Stayed 2 nights in Jan 2023

4/10 Poor

Kelly

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Although the property was more of a typical low budget motel
Stayed 1 night in Sep 2022
Response from Parsons Inn Managment on 18 Oct 2022
I’m sorry you thought we were a high end hotel, this is your mistake thinking we’re a 5 star hotel. You don’t punish a property because YOU thought this was a high end hotel. We have a 4.1 on Expedia because of happy travelers across the USA and world that stayed here and were happy with their rooms and service. That’s why.Not because they thought we were a high end hotel. So we get a 2/5 for your mistake.

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating.
Stayed 1 night in Jun 2022

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service
Great stay
Older hotel, small rooms but fair price. Clean and decent, just older building. Every time we go there new things are improved, so the owner is working to make it better constantly. Owner and wife are amazing and nice people.
Stayed 2 nights in Jun 2022

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was pretty descent. Seemed to be clean. There was some weird people running around and staying there. A dog barked all night long. We found a cockroach in the room. I looked for another and didn’t find anymore. It’s cheap so it’s ok I guess. The owner is very nice.
Stayed 1 night in May 2022
Response from Parsons Inn Management on 22 Jun 2022
None of our rooms have roaches. The person writing this response is the person who cleans the rooms the last 6 years. However Tennessee does have different types of bugs that fly if you leave your door open they fly in from the outside they are not the same as a household roach. Your also the first customer in 6 years that mentioned roach. You live in Gallatin,Tn so you should know Tennessee has all kinds of bugs from the woods…….. The dogs are on a property next door that is a kennel service, we have spoke to them about the barking and they are working on it. The people you say were running around we’re contractors that had several rooms here putting up cell towers. 2/5 hurts us receiving bookings so give the property a chance to fix the issue. In your case I would have gladly gave you a refund and helped you get into another Inn. We love our customers !! Thank you for choosing us.

6/10 Okay

JUAN

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Parsons Inn Management on 17 May 2022
Customer was extremely happy at check in. We chatted for 10 minutes. Juan was very happy. Not sure why Juan left a 6. Thank you Juan. We did have a lot of stuff outside for donation pickup for habitat for humanity. Maybe Juan did not want to see all of that. 🤷‍♂️

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!
Great little motel. It was older and the decor was dated but I love both those things. Very Clean and safe!
Stayed 1 night in May 2022

10/10 Excellent

Kasha, Roanoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and very easy-going very helpful as well this location is right in the heart of everything there are a few little shops a couple grocery stores and a few good places to eat all within 5 to 10 minutes you can even walk to them if you like this is my third trip there to see my dad in that town and I stay at this hotel just because I think it’s the best all the way around can’t beat the price, and you can’t beat the friendliness of the staff as well as the helpfulness.
Stayed 2 nights in Apr 2022

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills
Very friendly staff, had my room clean and ready. Quiet area. Will stay again!
Stayed 2 nights in Mar 2022
Response from Parsons Inn Management on 2 Apr 2022
Thank you Michele for your review of the Double Room. Thank you for choosing us and we are happy we met your expectations !! Wonderful meeting you and your family !! Thank you and we will see you again !!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022
Response from Parsons Inn Management on 2 Apr 2022
Robert booked a king room. We did not have a king room available. Our computer mixed up the reservation. We asked Robert if he was ok with a double bed. He said it was ok. Than he docked us points on the review. We try super hard not to make mistakes. We also have the ability to transfer the reservation to another inn to get you your room. So no need to be unhappy. We are sorry Robert. 🌞

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Check in was easy, staff was friendly and room was nice. Will be staying there again when in the area
Stayed 1 night in Mar 2022
Response from Parsons Inn Management on 2 Apr 2022
Thank you Stephanie for your review. We are happy to hear you enjoyed your stay with us. It was wonderful meeting you. Thank you choosing Parsons Inn !!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night’s stay
Room was clean and staff was very friendly
Stayed 1 night in Mar 2022
Response from Parsons Inn Management on 2 Apr 2022
Thank you for your review. We are happy to hear we met your expectations !! It was wonderful meeting you !! We will see you again at your next booking. Thank you for staying with us.

10/10 Excellent

Kasha, Roanoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have anything bad to say at all my best friend and I took a trip to see my father from Virginia to Parsons this was the first place that I found closest to my dad who lives in Sugar Tree it was convenient to some good restaurants and shopping. The front staff was attentive and so very helpful we actually had a storm pass through which took out some lights it only lasted less than an hour and they had everything up and running and also let us know that what was going on. I am planning a trip again and April to see my father with my husband and we will be booking a room here again the hotels were immaculately clean the house keeping was amazing the staff was super friendly I highly recommend this as your go to place anytime you’re gonna be in this area
Stayed 3 nights in Feb 2022
Response from Parsons Inn Management on 9 Apr 2022
Thank you Kasha for your 5 Star review of Parsons Inn. We are happy to here you enjoyed your stay with us. It was wonderful meeting you. We look forward to seeing you again this summer, Thank you for choosing to stay with us.

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parsons Inn
Fantastic Establishment. Clean Room, Hot Water, Cable TV, Nice Air Conditioner/Heater.
Stayed 1 night in Dec 2021
Response from Parsons Inn Management on 12 Jan 2022
Thank you Jeremy, it was awesome meeting you and your wife. Hope to see you guys again soon. Thanks for choosing to stay at Parsons Inn.

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the person on duty was nice
Stayed 2 nights in Dec 2021
Response from Ed on 12 Jan 2022
No one named Karen stayed here.

6/10 Okay

Crystal

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
The beds were extremely hard and uncomfortable. The bed linens were old and dated. We removed blankets from beds as they felt greasy and grimy. One of the rooms had a musty odor.
Stayed 1 night in Sep 2021
Response from Why not let office staff know you were not happy ? on 8 Sept 2021
I can’t help you know since you have already checked out. Why not let the office know you were unhappy. Why not let the office Management know you were Unhappy. Why not let management know you were unhappy. We would have gladly ASSISTED YOU IF YOU HAD TALKED WITH US.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Rooms were clean and kept well. My only complaint was the room i reserved wasnt what i ended up getting
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Unpleasant so called lobby, dirty surroundings,
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This has been the best place we have stayed in go ever. It was so smelling great when we walked in, and it was very clean. Will definitely stay again. (This is we’re you don’t judge a book by it’s cover)
Stayed 1 night in Aug 2021

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
The cleanest rooms in parsons. Very well maintenanced. And the staff is amazing and very hospitable. I asked to check out later as I had a long drive ahead and needed a nap and they were very considerate.
Stayed 1 night in Jul 2021
Response from Parsons Inn Management on 19 Jul 2021
Thank you Melissa for your review. It was wonderful meeting you. We are happy to hear you enjoyed your stay with us. We hope we get to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place for a local hotel, clean and quite
Stayed 1 night in Jul 2021
Response from Parsons Inn Management on 19 Jul 2021
Thank you for your review. It was wonderful meeting you. We hope we get to see you again.

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great for the price!
The stay was great! It was clean and they were courteous. It was outdated but it was ok as we were only in town to float the river so we didn’t expect top notch for the price. I would definitely stay again.
Stayed 2 nights in Jul 2021
Response from Parsons Inn Management on 13 Jul 2021
Thank you Tina for your review. It was wonderful meeting you. Very happy to hear you enjoyed your stay. We hope we get to see you again when you come down to the Tennessee River !!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If I we’re driving looking for a place to stay, I’d never stop here because from the outside it looks a bit rundown. I was surprised by the furniture which was nice. There was a lot of furniture. The bathtub faucet was dripping and you could see where there were some patch jobs done. I think they’re working on improvements and have hopes for them. It honestly wasn’t bad, as I said I was a bit nervous driving in but basically all was good. No ice machine on the property but plenty of places in town so no biggie.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodate, clean & I felt safe.
Stayed 1 night in Jun 2021
Response from Parsons Inn Management on 13 Jul 2021
Thank you for your review. It was wonderful meeting you. We are happy to hear you enjoyed your stay with us. We hope we get to see you again !!

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Parsons Inn Management on 13 Jul 2021
Thank you for your review. It was wonderful meeting you. We are happy to hear you enjoyed your stay with us. We hope we get to see you again !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Perfect, quiet, friendly, basic space! Not very far from I40 either!
Stayed 1 night in Apr 2021

10/10 Excellent

krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
A wonderful cozy place! The owner went above and beyond to make our stay great
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heating unit was excellent!!! Wish there were hand towels & tissues in the unit. Loved that it had a microwave & refrigerator!!!
Stayed 1 night in Jan 2021
Response from Parsons Inn Management on 19 Feb 2021
Thank you for choosing to stay with us. It was wonderful meeting you. We have added hand towels to our rooms. We thank you for you feedback. Hope we can meet again !! Thank you !!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Parsons Inn Management on 2 Dec 2020
Thank you for choosing to stay with us at Parsons Inn. We are happy to hear you enjoyed your stay.

8/10 Good

Jeff, Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Location wasn’t the best since I was traveling on Rt40 - but it was late at nite and beggars can’t be choosy. So.... It was a decent room at a decent price - and a quiet area so I could get some sleep. Thank you for being accommodating.
Stayed 1 night in Sep 2020

10/10 Excellent

MawMaw&PawPaw, Alabama

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to make a quick reservation and this place came highly recommended! Nice and clean and affordable
Stayed 1 night in Sep 2020

8/10 Good

Mlong, tn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon first seeing the property I was concerned on how the room was going to be, however the room was nice and well worth what we paid for our stay. Food options nearby.
Stayed 1 night in May 2020

10/10 Excellent

jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a small property in a small town. The staff was really nice and helpful
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice - still could use some updates.
Nice room, but can tell they are still revamping an old facility. The parking lot was questionable, didn't show the facility very well, we almost turned around and didn't stay. But the room was nice, quiet, upgraded furnishings, but didn't leave enough towels for two people. for the price it was good.
Stayed 1 night in Oct 2019
Response from Parsons Inn Management on 6 Jan 2020
First of all, Thank you for choosing to stay at the Parsons Inn in Parsons, Tn. You are correct we will be adding a Ice machine and a new parking lot and a soda machine later this year in 2020. Again, Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Joe, Alabama

Travelled with family, Business traveller
Liked: Cleanliness
It was clean, warm and secure. There was no ac outlet in the bathroom to plug in anything. After the first night, they took all the towels even though I hung them up to dry with the intention of using them more than just one time. They did not replace the towels with fresh ones. I did not notice this until I was ready to step in the shower on the second day. My fault. So I had to get dressed and go to the lobby to get fresh towels. I haven't experienced this omission at any other hotel.
Stayed 2 nights in Oct 2019
Response from Parsons Inn Management on 23 Oct 2019
Hello Joe, thank you for your business and thank you for your feedback. We sincerely apologize for housekeeping not replenishing the towels. Again thank you for your feedback. We appreciate you choosing to stay with us at Parsons Inn Hotel in Parsons, Tennessee. We hope we get to see you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This is an older place, yet found it clean and had all the basic amenities. The staff was very helpful and informative about the area. I will probably stay again the next time in the area.
Stayed 1 night in Oct 2019
Response from Parsons Inn Management on 6 Jan 2020
Thank you for staying with us in Parsons, Tn. We are happy to hear you enjoyed your stay with us. We appreciate your feedback and Thank you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quiet, clean, and safe. Nick, the manager, is friendly and helpful.
Stayed 1 night in Aug 2019
Response from Parsons Inn Management on 6 Jan 2020
Thank you for your feedback. We are happy to here you enjoyed your stay with us. We hope to see you again. Again Thank you for staying with us at Parson Inn,Parsons Tennessee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Parsons Inn Management on 6 Jan 2020
Thank you for your feedback. We are happy to here you enjoyed your stay with us.