Exterior

Reviews of Parsippany Inn and Suites Morris Plains

2 out of 5
Parsippany Inn and Suites Morris Plains
2939 Route 10 East, Morris Plains, NJ

Reviews

4.2
Rating 10 - Excellent. 1 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 13 out of 42 reviews" "
Rating 2 - Terrible. 17 out of 42 reviews" "

5.0/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Dessa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
inn did not have our reservation on file. hole in bathroom door. no free breakfast. carpet needs replaced. halls dark. bed was comfortable. no closet. no extra blanket or pillow in room. light in bathroom not working
Stayed 2 nights in Aug 2023

6/10 Okay

Abdul-Rab

Travelled with family and small children
Liked: Staff & service
The jacuzzi was inoperable. Water was not warm enough. Not pleasant but not unpleasant - just ok. Staff was respectful.
Stayed 3 nights in May 2023

8/10 Good

Roy

Liked: Property conditions & facilities, room comfort
It was an older hotel but it was ok . It needs some electrical work, not all switches worked . The couch wasn’t clean or had stains on it . The king size bed was comfortable to sleep on . I would have liked a coffee maker in the room and cups also .
Stayed 3 nights in Sep 2022

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, horrible, horrible................
The cleanliness of the room was absolutely horrendous! I would not recommend this place even to my most worst enemy! The bathroom looked like it hadn't been cleaned at all and smelled that way as well. It was just gross. We were to stay for 2 nights, but only endured one night because we had a late check in. We checked out the next morning after finding another more suitable motel to stay in for our 2nd night. Sleeping in your car would be a better choice!!!
Stayed 2 nights in Jul 2022

2/10 Terrible

Wm

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sticky floors, noise all night, no running hot water, no lamps (overhead bright lights only, etc, etc. etc.
Stayed 1 night in Jun 2022

4/10 Poor

Sherif

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Quite place
Stayed 1 night in Nov 2021

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is older and a little run down, but the room was clean, the bed was comfortable and the TV worked so I was happy for the first three days. On my fourth day there someone actually broke into my room while I was out, so I'm not too sure about the safety of the area.
Stayed 4 nights in Oct 2021

4/10 Poor

Carl

Travelled with family
Disliked: Staff & service, room comfort
Not what expected
No heat provided. Based on web site and online registration picture facility looks alot nicer than it was.
Stayed 1 night in Oct 2021
Response from Management on 27 Oct 2021
Hello, we apologize for your unpleasant stay. We will make sure that the heat issue is resolved. Please give us another opportunity to make your stay comfortable and pleasant. If you are in the area and would like to stay with us, please email me at paglie@yahoo.com and I can make your reservation with a discount. Thank you for your feedback and we hope to see you soon. Have a great day!

4/10 Poor

Anzhela V

Travelled with family
Disliked: Staff & service
Had to cancel my reservation. Had unusual experience with someone on the phone….
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No eateries within walking distance but you can get food delivered.
Stayed 2 nights in Aug 2021

2/10 Terrible

Colleen

Stayed 1 night in Jul 2021

8/10 Good

Kahli

Liked: Staff & service, room comfort
It was a stay
Stayed 1 night in May 2021

4/10 Poor

Kareem

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly not enough towels and expensive for condition
Stayed 1 night in Apr 2020

6/10 Okay

Keila

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Amenities
The property has not been updated since the 1950ties. That says it all.
Stayed 1 night in Oct 2019

2/10 Terrible

Guest

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed because there were no rooms available around for long weekend. I would not recomend to anyone to stay at the hotel.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting and filthiest place that I have ever seen in real life. This motel is like something out of a movie. I honestly do not know how the health department has not shut them down and I think that the Better Business Bureau should investigate them and fine them for false advertising. This is not an Inn. This is a motel that looks like it rents by the hour. There is no "continental breakfast" there are imitation Fruit Loops in a plastic dispenser. The coffee was just as disgusting and terrible. The beds are old, the carpets are down right filthy! The entire place smells of old smoke and cheap air fresheners. I wish I can find once decent thing to say about this place but, honestly I can't. The only thing I can say is that I made a huge mistake in booking. My suggestion is DO NOT STAY. And, might I add? This place was $100 a night!!! for thirteen more dollars, you can stay up the street at a reputable chain property. I always try supporting locally owned businesses but this Parsippany Inn & Suites has made me rethink that spirit!
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Amenities
Stayed 1 night in Dec 2018

8/10 Good

Sam

Liked: Staff & service
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No clock in the room. TV was unplugged. Bath towels were small. More of a “motel” than a hotel
Stayed 1 night in Dec 2018

2/10 Terrible

R, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was forced to stay here due to a terrible snow storm and this was the only place in walking distance after my car was stuck. My wife booked it on orbitz. Absolute dirt bag hotel! Room was filthy! Bathrooms disgusting! Employee was completely rude. After reading reviews we came to realize this faculty also houses subsidized homeless people and drug users which explains the shady looking clientele. So disappointed that this place is even on a site like orbitz. Disgraceful.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Graham, Frederick, MD

Disliked: Property conditions & facilities
October 22, 2018 Manager Parsippany Inn and Suites 2939 Route 10 East Morris Plains, NJ 07950 Dear Sir: I want to register a strong complaint about the up keep of your facilities where my wife and I spent time on Friday, October 19 through Sunday, October 21. It was deplorable, and I seek an adjustment in my charges currently listed for Expedia itinerary number 7386507022383. When I searched on line October 17th for a place to stay, your facilities listed as only a single remaining room. The advertisement photograph displayed the exterior of the establishment as reasonably attractive and so I preceded to register for our stay. During the stay, I saw the notice posted on the only ice machine on the premises as “broken.” I did not ask anyone how long it had been that way but visually it appeared to be quite some time. The towels located in the bathroom in Room #105 were more like small dish towel size than bath towels. The bath room sink had no workable stopper, so I had to keep the water running constantly while shaving. The shower and bath tub were also defective, and I could never get the water to come out of the shower head and the bath tub was equally useless because there was also no stopper there to allow the water to collect alternatively to take a bath since the shower was inoperative.
Stayed 2 nights in Oct 2018

6/10 Okay

Mr, MA

It was ok. Decent. Room had a disinfectant smell. One lamp. Ok for the money.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Had to stay in the area overnight for one night and chose this place for the price. The hotel itself is old and dated. Check in was fine. Room was musty smelling and the carpet was dirty. There was only a single table lamp in the room which made the room feel very dark. The bath towels were extremely small and you could tell that they were old. The shower wouldn’t drain and I found myself standing in several inches of water. Tried to call the front desk but nobody answered the phone. Finally, it appeared that the hotel was being used as some type of low income housing.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!!
There was so much noise above us we had to leave and stay somewhere else. The mgmt did not offer to move us or correct the situation.
Stayed 1 night in Jan 2018
Response from PH on 1 Oct 2018
We apologize for the inconvenience you experienced, we always try to provide the best customer service to all of our guest. We hope you give us another opportunity to make your stay comfortable and enjoyable. Thank you Management.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
bare necessities hotel close to relatives
Room at at back of building provided comfortable nitght's sleep
Stayed 3 nights in Sep 2017

2/10 Terrible

Hypatia, cliftin park, ny

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic
Small room, minimal facilities, good location & parking. Would stay there again only if nothing else in the area was available.
Stayed 1 night in Jul 2017

2/10 Terrible

Not Provided, San Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
Try somewhere else.
We chose this place because it was near a venue where we attended an event. It looks nice from the outside, very colonial, which was probably the last time they worked on it. The shower was a trickle and we had to plug in the one lamp because the switch was broken. I mean how much does a new shower head cost? But the staff was very nice and helpful. The cost was $172 and not worth it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mattress had a piece of ply wood underneath it...

2/10 Terrible

Bobo, New Jersey, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!!!
The place was run down and very dirty!!!very disapoi Ted

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This hotel was rated as 3 star hotel, but it is definintely a 2 star. The hotel is badly i8n need of rennovation . The bath towels were really hand towels.. My rooom was not cleaned, I had to request it to be cleaned. the TV did not work. I will never stay there again.

4/10 Poor

JoyC, NJ

Disliked: Cleanliness, property conditions & facilities, room comfort
Too Sad
The decor was very dark and tired looking. Room lighting was not appropriate. Though it was apparent the bathroom tile was new, there was much to be desired for the finishing touches needed to make the room nicer. There is also a need to replace the toilets with what is considered comfort height and the tub wall was too high. Most places are now only offering shower stalls. I would not suggest this as a place to stay on your website.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old motor inn
if I didnt lose power at my home and there was another hotel nearby, I would never have stayed here.

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

6/10 Okay

Michael

Liked: Room comfort
Inkluderet morgenmad en farce
Morgenmaden var en farce. Kaffen var OK, så vi tog hver en kop kaffe og kørte lidt ned ad Route 10 til Brookside Diner hvor morgenmad og stemning var uovertruffen :-) Den fri WiFi var tilgengæld top dollar.
Stayed 2 nights in Oct 2018