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"I have traveled extensively and visited 45 countries, so I have stayed at many different hotels around the world. Unfortunately, my experience at this hotel was disappointing. I was surprised that the hotel did not allow check-in until 4:00 p.m. When I arrived, the reception staff member was not particularly friendly or welcoming. Perhaps that is simply her usual manner, or perhaps I happened to arrive at a busy time, but as a guest, I would have appreciated a warmer and more welcoming...

"Es fehlt leider ein Kühlgerät"