Exterior

Reviews of Park Plaza Resort Park City a Ramada by Wyndham

3 out of 5
Park Plaza Resort Park City a Ramada by Wyndham
2060 Sidewinder Dr, Park City, UT

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 548 reviews" "
Rating 8 - Good. 194 out of 548 reviews" "
Rating 6 - Okay. 64 out of 548 reviews" "
Rating 4 - Poor. 31 out of 548 reviews" "
Rating 2 - Terrible. 16 out of 548 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jerald, Butte

Disliked: Property conditions & facilities
Heater didn’t work properly wouldn’t warm the room. It was very noisy and had to run continuously. Took long time for hot water. Sink faucets were backwards for hot and cold. Staff said they would put electric heater in room but never did
Stayed 3 nights in Feb 2024

2/10 Terrible

Bryan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures online are very deceiving. The inside area is very outdated and in the process of being remodeled. Would have been nice to know the pool and hot tub were closed when we booked rather than after the fact. The floors creaked so bad that we knew every time the people above us got out of and bed and everywhere they walked. We also did not know the air/heat in the rooms could not be adjusted below 68. Our room was so stuffy we couldn’t sleep at night and had to open the balcony door to get any relief. The pillows were so uncomfortable, I had severe neck pain our entire stay and that was after requesting more pillows during our stay. After trying 8, I considered buying one just for our stay. Usually don’t leave bad reviews but want people to be aware before booking.
Stayed 5 nights in Dec 2023

10/10 Excellent

zhengfu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice and recommended
Response from Jen - Guest Service Manager on 3 Dec 2023
Thank you for taking the time to post a review of your stay with Park Plaza Resort. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Park Plaza Resort.

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff working there. No problems, but we kept loosing heat. But they fixed the problem quickly! The room was great!
Stayed 2 nights in Nov 2023
Response from Jen - Guest Service Manager on 13 Nov 2023
Thank you for taking the time to post a review of your stay with Park Plaza Resort. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Park Plaza Resort.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is being renovated but the plan looks fabulous. Our room was fantastic and we grabbed easy food preparations to make in the studio kitchen. Great stay!
Stayed 2 nights in Sep 2023
Response from Jen - Guest Service Manager on 12 Sept 2023
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall it was a good stay
Nice hotel, very clean, comdy bed and pillows, had everything we needed. It was currently on renovation, it was not notified when we did the booking, found out about it when we arrived, so pool and spa not available and there were construction materials on sight. Nice parking facilities and comfortable. Room cleaning has to be arranged. Laundry facilities were free. Less than 5 minute to downtown. I would stay there again, it would be really nice once the renovation is done with.
Stayed 4 nights in Aug 2023
Response from Jen - Guest Service Manager on 12 Sept 2023
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Jeana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous suite! Enjoyed my stay! (My only complaint was the fridge was VERY loud!)
Stayed 3 nights in Sep 2023
Response from Jen - Guest Service Manager on 12 Sept 2023
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful and friendly, but there was no privacy at all. We were on the ground floor and everyone had to walk past our sliding glass doors to get to the common area, so definitely couldn’t walk around naked.
Stayed 4 nights in Aug 2023
Response from Jen - Guest Service Manager on 12 Sept 2023
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at Park Plaza Resort. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

10/10 Excellent

Shauna V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great two bedroom condo
Great location, great room with plenty of space. Love the included kitchen, the two bedrooms with large beds, the sofas for watching movies, and the large dining table to eat and more importantly, play games. I would stay here again! Thank you!
Stayed 3 nights in Sep 2023
Response from Jen - Guest Service Manager on 12 Sept 2023
Thank you for the outstanding review of your recent stay at Park Plaza Resort. I will be sure to share you kind comments with the staff, as they love receiving feedback. We cannot wait to have you back as our guests, and continue to "wow" you.

6/10 Okay

Sean

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Emily

Stayed 2 nights in Aug 2023

6/10 Okay

Abagail

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Decent Stay
This hotel is going through remodels. Their pool is closed, it is in the center and there are rooms that have doors opening to it- I am unsure if I'd want to stay when the pool is finished. They did not make it clear that the spa on their website was NOT covered if you booked through Hotels.com/Expedia, and it was $30 per person. They did a nice job with new appliances, however; they didn't do small fixes like getting new screen doors (ours was constantly going off the track). The bed was comfortable. It was hard to get into the driveway to check in. There was plenty of room in the parking garage underneath. I am unsure if I'd want to stay here in the winter though, and when the pool is finished due to noise.
Stayed 2 nights in Aug 2023
Response from Jen - Guest Service Manager on 26 Aug 2023
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
It was a really nice apartment. We had a full kitchen, two bathrooms one with a tub one with a shower, a balcony, two tvs, a fireplace, and a king bed. Everything was clean. They had connect four and ping pong there. We really enjoyed our stay.
Stayed 2 nights in Jul 2023
Response from Jen - Guest Service Manager on 31 Jul 2023
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodation, and we hope to see you again very soon at Park Plaza Resort.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms and quiet hotel
Excellent overall, Nice and comfy room. Quiet nights. Food option across the street. Kitchen stocked with everything you need. Provided coffee. The parking did look like it can be limited but there was at least 1 spot open any time I came back. Im not sure if the other side is usable for parking because it was full of construction/remodel materials. Car seems safe in the parking garage. I'd stay there again if Im in the area!
Stayed 2 nights in Jul 2023
Response from Jen - Guest Service Manager on 31 Jul 2023
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodation, and we hope to see you again very soon at Park Plaza Resort.

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel right in town. Construction building or refurbishing a pool downstairs but it did not affect the stay. Quiet, clean, very helpful staff. Will stay here again if I can find the same deal on the price!
Stayed 2 nights in Jun 2023
Response from Jen - Guest Service Manager on 18 Jun 2023
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodation, and we hope to see you again very soon at Park Plaza Resort.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times in Park City!
We originally planned a four night stay and liked it so much we extended our stay for another four nights. Great location and staff.
Stayed 4 nights in May 2023
Response from Arvin on 4 Jun 2023
Thank you for choosing our property, and for taking the time to write a review! We are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

10/10 Excellent

Janet

Stayed 2 nights in Apr 2023
Response from Jen - Guest Service Manager on 24 Apr 2023
Thank you for taking the time to post a review of your stay with Park Plaza Resort. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Park City.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Covered parking and free laundry facilities!
Stayed 3 nights in Mar 2023
Response from Jen - Guest Service Manager on 25 Mar 2023
We are happy to hear that you have enjoyed your recent stay at Park Plaza Resort. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Park Plaza Resort area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Jen - Guest Service Manager on 13 Mar 2023
Thank you for taking the time to post a review of your stay with Park Plaza Resort. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Park City.

10/10 Excellent

Steven

Stayed 4 nights in Feb 2023
Response from Jen on 2 Mar 2023
Thank you for taking the time to post about your stay at Park Plaza Resort. I am glad you found good quality in our pricing and accommodation. We hope to see you again on your next visit.

4/10 Poor

Ashli

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Dissatisfied and disappointed
I was disappointed with my stay. The heater in my room was not working, and I feel like I got a cold from being in such a cold room. We did let the front desk know and they provided us with space heaters. However that did not provide an immediate fix. At one point we were sleeping in our ski clothes in order to keep warm. Thankfully our room had two bathrooms, because the bathroom connected to the bedroom smelt so bad. We had to make sure the bathroom door was closed at all time in order to contain the awful odor. This smell was continuous throughout our stay. In addition to this, one of the reasons we chose this hotel was because of their hot tub. The hot tub/pool area was under construction. The staff was kind and professional, and I feel like all of the issues we had were essentially out of their control.
Stayed 3 nights in Dec 2022

10/10 Excellent

Venkata Arun

2/10 Terrible

tim

Stayed 2 nights in Sep 2022

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jun 2022

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The swimming pool and jacuzzi were under construction. That was not noted in the description and I chose this property over another because it advertised an indoor pool. However, they still charged a "resort fee" on top of the room charges. The room was clean but carpets and furnitures were old and stained.
Stayed 2 nights in May 2022
Response from F on 11 May 2022
We appreciate your honest review, and apologies for the inconvenience! Our renovation is set to complete September 2022 to enhance your Park Plaza experience and hope that you'd give us another chance.

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, room comfort
Nice facility
The Park Plaza has nice rooms and facilities. When their renovation is complete, it will be a top hotel for the Park city area.
Stayed 4 nights in Mar 2022
Response from F on 20 Mar 2022
Thank you for staying with us! Renovations will end by September 2022, and we can't wait to have you back on our property!

4/10 Poor

Kevin

Disliked: Amenities, property conditions & facilities
Renovation not communicated
Stayed 5 nights in Feb 2022
Response from F on 10 Mar 2022
We appreciate your feedback. The renovation is stated in the property description prior to booking. We apologise for the inconvenience.

4/10 Poor

Rick

Disliked: Amenities, property conditions & facilities
The people at the front desk were courteous and friendly. The HVAC unit did not function for 2 days. The room was not refreshed for the entire 4 nights of my stay. There was no meal service of any type ( not even vending machines from which to obtain drinks or snacks). The location was quite remote from the Main Street area and the slopes.
Stayed 4 nights in Mar 2022
Response from F on 8 Mar 2022
Your honest feedback is highly appreciated! As we continue to improve our facilities, input from real guests like you help us fine-tune where we can elevate the experience for other guests and on your future stay with us.

10/10 Excellent

Judi

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2022
Response from F on 8 Mar 2022
Thank you for the awesome rating! We hope to see you again soon.

6/10 Okay

Kirsten

Good location & the price was right. The floors are squeaky & they are remodeling the indoor pool which is empty of water. Many of the rooms overlook this inner atrium.
Stayed 3 nights in Jan 2022
Response from F on 8 Mar 2022
We appreciate your feedback! Our new (and much more awesome) pool and tub together with a full remodel of the units will be finished before Winter '22-'23, so we're excited to have you here again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Great Place!
Wonderful location, close to restaurants and only a few minutes to Deer Valley Ski Resort. Loved the gas fireplace in room and nicely stocked kitchen. Underground garage so don’t have to heat up car or scrape the snow off. Was very quiet while we were there. Would definitely stay again.
Stayed 5 nights in Jan 2022
Response from F on 8 Mar 2022
You're a 10/10 to us, too! We're looking forward to having you again on our property.

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Large suite, fireplace, comfortable bed, friendly efficient staff. Indoor parking is very nice in winter. Pool was being renovated but we did get notice of that at booking.
Stayed 2 nights in Jan 2022
Response from F on 8 Mar 2022
Thank you for staying with us! The pool renovation is expected to finish before Winter '22-'23, so we hope to see you again.

8/10 Good

Mark, Waxhaw

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was helpful, hotel and rooms were dated, pool and spa (a selling point) were under renovation.
Stayed 3 nights in Jan 2022
Response from F on 8 Mar 2022
We strive to give our guests the best experience while staying with us! Our renovation will surely freshen the look and feel of the resort and is expected to be complete before Winter '22-'23' so we're hoping to see you again soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, full kitchen was good and very cosy.
Stayed 2 nights in Dec 2021

10/10 Excellent

Hetong

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

4/10 Poor

Darren

Liked: Cleanliness, room comfort
Park Plaza seems to have started to go down hill these last 2 years. They have taken away several of the resort features, and the last 2 times we were there the pool was closed for maintenance. Both times it was a Tuesday and no employee would give us a direct answer when asked if this maintenance is usually performed on Tuesday.
Stayed 2 nights in Oct 2021

2/10 Terrible

Kelly

Disliked: Room comfort
Stayed 2 nights in Oct 2021

8/10 Good

LOU

Liked: Cleanliness, room comfort
Honeymoon
It was our Honeymoon, a gift from Grandma and Mom. Because of Covid-19 they didn't service the rooms. But they didn't tell us where we could put the garbage.
Stayed 7 nights in Oct 2021

8/10 Good

Tana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Michele Linea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very reasonable price and nice for a room with a full sized kitchen, table, queen bed and pullout couch (though the pullout was hard). It was clean and had all the supplies you need for saving money and preparing some quick meals in the room. When we had a question or needed something, our needs were met immediately. Located within walking of the "touristy" strip of old downtown Park City where we did NOT want to be. We loved being out of the the hustle and bustle and crowds yet close to everything we needed.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was smallish, but clean and functional. Our door faced the pool so we got the sounds of kids playing in the pool until they shut it down at 9pm, which they did.
Stayed 2 nights in Aug 2021

8/10 Good

Amber

Travelled with family
Liked: Room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Jeanie

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2021

2/10 Terrible

Jessica

Disliked: Cleanliness, room comfort
worst beds in america
Worst beds ever. Wasn’t able to sleep for two nights. The hotel is also in far worse condition than the pictures lead on, plus it’s in need of a major deep clean. They profess free WiFi and parking but then charge you a resort fee that they say is to cover WiFi and parking. Don’t stay here
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Price was OK. Not much in the way of restaurants in the area. OLD building in need of renovating. Fortunately, our CUTE TINY room was one already updated. Called a resort, but NOT resort.
Stayed 2 nights in Jun 2021

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Affordable and Central Location
We had a nice stay at the Ramada by Wyndham. It is conveniently located next to the mountains and easy to access. When we first arrived we were in a VERY SMALL king size room. We upgraded to a room with a fire place and it was very nice with a kitchen, table, sofa and more than enough room for a couple. If we would have stayed in the original room, I wouldn't have been as happy. This is a great, affordable way to see Park City, UT.
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Great hotel located 5 minutes from downtown and easy access to highway. I've stayed here before and like the free underground parking for my rental car and the kitchenette style rooms.
Stayed 4 nights in Apr 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Maintenance at this hotel was sorely lacking. The bathroom sink drain was totally clogged, the gas fireplace did not work, the shower water temperature regulator spun 360 degrees without stopping and the dishwasher had to be replaced all in a matter of a five day stay.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bed very uncomfortable, soft and sink in the middle to were the head and feet area of the bed were higher then the middle of the bed. I have traveled for business for over 20 years and it was the worst bed I have had to sleep on. Room every night also had a weird smell to it. Room needed updating!!!!
Stayed 2 nights in Mar 2021