Interior entrance

Reviews of Premiere Classe Chelles

1 out of 5
Premiere Classe Chelles
4 Rue de l'Ormeteau, Eae de la Tuillerie, Chelles, Seine-et-Marne

Reviews

5.4
Rating 10 - Excellent. 24 out of 438 reviews" "
Rating 8 - Good. 86 out of 438 reviews" "
Rating 6 - Okay. 133 out of 438 reviews" "
Rating 4 - Poor. 86 out of 438 reviews" "
Rating 2 - Terrible. 109 out of 438 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Olumuyiwa

Stayed 2 nights in Jul 2023

2/10 Terrible

Suzanne

Disliked: Property conditions & facilities
Dirty!
Stayed 1 night in Jun 2023

2/10 Terrible

Mahesh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it.
It says suitable for disable, nothing like it. Bathroom are so tiny, only suitable for skinny person.
Stayed 3 nights in Oct 2022

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Daouda on 15 Aug 2022
Bonjour, Nous souhaitons tout d'abord vous remercier d'avoir pris le temps de poster un commentaire concernant votre séjour dans notre hôtel. Je suis ravie que nos prestations comblent vos attentes . Merci encore pour ces notes élogieux. Nous nous ferons un plaisir de vous accueillir de nouveau dans notre établissement. Cordialement

6/10 Okay

Juan, Buenos Aires

Stayed 1 night in Apr 2022

6/10 Okay

Sihem

Business traveller
Stayed 1 night in Aug 2020
Response from La Réception on 4 Sept 2020
merci pour la note

2/10 Terrible

Verified traveller

Stayed 3 nights in Dec 2019
Response from . on 5 Jan 2020
merci pour la note

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place friendly staff as always from premiere
Stayed 3 nights in Sep 2019
Response from . on 23 Nov 2019
Merci pour votre commentaire qui nous fait vraiment plaisir

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like the price Cleanest of the room, reception, parking, tv Did not like Cleanness around the building, drinking water too expensive at the vending machine, size of the shower
Stayed 1 night in Oct 2019
Response from . on 27 Oct 2019
Thank you for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We needed somewhere to stay when visiting Disneyland - so really just somewhere to sleep! This was fine - basic and compact accommodation but clean enough. About 30 mins away. It was cheap and served the purpose for a couple of days.
Stayed 2 nights in Oct 2018
Response from . on 28 Sept 2019
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4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel is in bad shape, the staff only speak french. Not even english. The bathroom is like in a campingtrailer or a mobile toilet.
Stayed 2 nights in Oct 2018
Response from . on 28 Sept 2019
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10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cheap place to stay
The owner and staff are friendly
Stayed 1 night in Aug 2018
Response from . on 30 Sept 2019
merci pour la note

2/10 Terrible

Katie, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Point blank refused to allow us to pay extra (!) to change our reservation due to the recent severe weather. There was a red weather warning (meaning risk to life) and severe blizzards which meant we couldn't leave our house. We begged to make a change but they just took our money and laughed in our faces. Absolute disgrace.
Stayed 3 nights in Mar 2018
Response from . on 28 Sept 2019
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4/10 Poor

Mrs k j

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
You get what you pay for. Not good for families. Tiny rooms, thin walls, rubbish breakfast
Response from . on 28 Sept 2019
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2/10 Terrible

matthew, hampshire, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a place if you want to relax
If you want good , relaxation, sleep and to feel safe then this not the place to stay , I took the fiancée here for Valentine’s Day without doing my research to find staff were not helpful , the venue only does breakfast which didn’t look appetising and I’m a chef. The only nearest restaurant is an Asian buffet and that place is good to eat in. The room was extremely tiny with a window that looked like it wasn’t shut properly the door is operated by keycard but when inside you can when shut almost out to the road in the gap left between door and wall, the bed was comfy the bathroom door didn’t shut and there was something missing from the sink leaving a hole where it should of been this part of room also extremely tiny yet it housed a shower in same but as toilet , when your in the room it sounds like your next to a motorway outside , the other guests are not quiet you can hear everything and everyone so sleep is not an option in fact when we arrived here we both looked at each other and said we wanted to go home , also anyone that says travel is cheap here is wrong I was quoted by a taxi for 12 min journey 44.50 euros to nearest train station one way which we never booked so we never went into mainstream Paris to see what we wanted to.
Stayed 2 nights in Feb 2018
Response from . on 28 Sept 2019
Thank you for your comment

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit small but good enough for couple to
Hotel is okay you’ll get waht you pay for but not expect to much for european hotel much
Response from . on 28 Sept 2019
merci pour votre commentaire

2/10 Terrible

Danielle, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare
One of the rooms had no heating and both rooms had massive problems with closing the doors.It was like opened doors all night,we slept with the bags in the bathroom.Horrific experience.Tried to speak with the hotel staff and we've been told "that's what you've got for the money you paid"....Then after an extremely cold night with 2 small kids with us ,went down for breakfast and when come back found the towels were taken.Horrible experience,I would not recommend.
Stayed 1 night in Oct 2017
Response from . on 28 Sept 2019
merci pour votre commentaire

8/10 Good

Kira, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean + modern
very clean room with clean sheets, stayed for two nights and they got changed after our first night. Very modern room with shower and TV. Only downside is that the room was quite small but for us it was perfect and we only needed to sleep there and was out all day. Lady at reception helped us out with printing tickets we needed, she was loverly. Would definitely visit again.
Response from . on 28 Sept 2019
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4/10 Poor

Nicola, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too far away from Disney.
2 buses and a train that took over an hour. The last bus was at 9 and no taxis. No a welcoming town for travellers.
Response from . on 28 Sept 2019
merci pour votre commentaire

2/10 Terrible

reine, w

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Site said it was 15mins in car to disneyland. Took over 40 mins in a taxi. So spent a small fortune on taxis to disney and back each day. Room so small. No bar to get a drink. No kettle to make a coffee. Staff on night can't speak English. We got there and were told to pay up as we had not paid!!! I don't think so!! Don't stay here for Disney land it's way to far out and costs loads in taxis. This hotel not for families more like builders needing a bed for the night.
Response from . on 28 Sept 2019
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2/10 Terrible

mehmet, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience that I would like to forget.
Rooms are very dirty, staff unhelpful and arrogant. Barely anything at breakfast. Left one day early as we couldn't take it anymore. Never again.
Response from . on 28 Sept 2019
merci pour votre commentaire

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Very noisy !! Party's late at night, would not recommend !!
Response from . on 28 Sept 2019
merci pour votre commentaire

6/10 Okay

nad, wales

Hotel far away from everything
Shuttle service was a sham getting to the hotel, hotel was a motel, group of teenagers outside banging on doors etc. to be fair the bed was comfy, room was okay and had what you need apart from a kettle, cups etc. however the only food facilities around is pizza, and the 'free shuttle' takes you to the train station which you then have to get another bus and then another train to get to disney or the shopping centre. I wouldn't come back!
Response from . on 28 Sept 2019
merci pour votre commentaire

4/10 Poor

tyna, london

Disliked: Cleanliness, property conditions & facilities, room comfort
False advertisement
I was really disappointed by the location of the hotel which is in fact very far from Disneyland, contrary to what is being advertised by the website. I ended up spending much more money on transport than I would have if I had booked in a hotel located in Paris. To make matters worse there is no amenities nearby, not even a cash machine! And when I thought it couldn't get any worse, I was horrified by the filthy state of the hotel bathroom and lack of bed linen, towels.... I will not recommend this particular hotel because of its terrible location.
Response from . on 28 Sept 2019
merci pour votre commentaire

6/10 Okay

Martin, London

Liked: Cleanliness, staff & service
Good for the money
Rooms are a bit small but the rooms were clean 25 min from Disney and can't complain for the money £600 cheaper than a Disney hotel. At the time so very happy included free parking and wifi what more do u want.(not recommend for romantic trips) but perfect to take little one to Disney on the cheap
Response from . on 28 Sept 2019
merci pour votre commentaire

4/10 Poor

disneyland visitor

Disliked: Staff & service, property conditions & facilities, room comfort
Finding the hotel wasn't easy at all from chelles train station. We could not get a taxi from train station. But the fact that anyone from rhe street could come and knock on your door straight without having to go thru any security I.e the reception made us very unsecure throughout the nite. There were noises through out the night as well from people walking past ur room to neighbouring rooms. Its probably ok for single men not family. Also I could not order breakfast for my child I had to eat as well but I was fasting. Room was clean though
Response from . on 1 Nov 2019
Thank you for your comment

6/10 Okay

Cristina, Australia

Liked: Cleanliness, staff & service
Not the best hotel, very average.
I stayed here for 3 nights because it was cheap and close to the airport. The staff were really nice and very helpful. The room was of average size but the bathroom was incredibly small. There is cleaning everyday but they don't change the bedsheets (they only clean the floor and wipe everything down). There is no restaurant in the hotel so i had to walk about 30 minutes to a supermarket where i baught supplies. I would only recommend this hotel if you really arn't fussy about the quality and space of your hotel and are only spending nights (not days) at the hotel. Otherwise, i advise you book a hotel 3 stars of over. You get what you pay for, so don't sook about this hotel if you are dissapointed.... if you want a quality hotel, go sleep somewhere 3 stars of over.
Response from . on 1 Nov 2019
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8/10 Good

Nitronev, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
cheap hotel with free onsite parking and wi fi, we had no problems at all
Response from . on 1 Nov 2019
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4/10 Poor

elaine, bristol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
you get what you pay for.
It wasn't as close to disney as it appeared from the mileage and as we stayed to see the late show we arrived after midnight, so were worried we might not get in (the hotel details on expedia say reception only open limited hours). The porter very friendly, but couldn't give us a key, so gave us an access card, but then woke us up a hour later to retrieve it for another late arrival. The room was tiny - a single room with a bunk bed and metal small bed in it. Bathroom size of a caravan bathroom, and one socket at waist height, so had to hold our travel kettle. Only 2 towels given, but reception gave us a towel and new key with no problem. Bathroom smelt a bit. Next day, still only given 2 towels, but they were clean and the room itself was clean, except for th spray painted words on the ceiling above the bunk bed. It felt unsafe because there was a lot of men around smoking and the door opened outside as in an american motel. However the door locked securely and the window had shutters. It was very hot, but it was outside too! Didn't appear to be any english language channels on the tv, but were able to access free wifi in our room as we were over the lobby. Didn't have breakfast, as we had bought our own. Overall, if you just want a place to sleep and dont want to stay there it is ok, but very very basic.
Response from . on 1 Nov 2019
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2/10 Terrible

Trish, Oklahoma, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY FAR AWAY! DISGUSTING!!
This hotel is a complete joke and the price should be lowered to $10/night! Lets begin. The staff doesn't speak English, you are about 30-45 min out from central Paris, the rooms are sooooo SMALL and DISGUSTING! the shower has only enough room for someone small to stand up in. If a larger person tries to take a shower he/she will have a bit of a hard time. the bathroom is TINY! Take a shower and the whole bathroom is wet bc there is nothing there to block the water other than a SHORT shower curtain. My mom kept complaining about itching and so did my sister. Leads us to believe that the bed had bed bugs. The internet is slow and the tv has about 7 channels to choose from. The rooms has bunk beds and they are all in serious need of a makeover. walls are very thin and needs a new paint job. basically, the hotel is in the heart of the ghetto... Unless you are extremely broke, desperate, or just did not read the reviews, there is no excuse for you to be staying at this hotel. O ya, the sheets and blankets are not washed either. you think they are but when I got in I saw hair, and few minor stains, and they also did not smell fresh. all transportation systems and restaurants are closed on sundays so we were stuck there with nothing to do. There is buffet place across the street that is pretty good. But this hotel suxs! Also, the bus back to the hotel stops running early so make sure you get back in plenty of time or call a taxi.
Response from . on 1 Nov 2019
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2/10 Terrible

Elias, Jeddah, Saudi Arabia

Disliked: Staff & service, property conditions & facilities, room comfort
So far from everything
This hotel is only recommended for single people and you have to have a car to use it. Public transportation is not so available, bus schedules change a lot during the day. I chosed this hotel as it says it is near Disneyland, it will take more than hour to reach there, using two buses and a train, if you are late you may end up by using three buses and a train with 10 minutes walk which is difficult after an exhausting day and kids.
Response from . on 28 Sept 2019
merci pour votre commentaire

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The Hotel Was Too Far
Boring
Response from . on 28 Sept 2019
merci pour votre commentaire

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Response from . on 28 Sept 2019
merci pour la note

2/10 Terrible

Natalia, Chelmsford, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
This hotel was ages away from Paris Disneyland and I was not happy with it at all.
Response from . on 28 Sept 2019
merci pour votre commentaire

10/10 Excellent

Gustavo, Antwerpen, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premiere Classe Chelles EAE de la Tuilerie
We are very satisfied with the service. Was better than expected. Friendly crew and close to everything we wanted to see.
Response from . on 28 Sept 2019
merci pour votre commentaire

2/10 Terrible

Sam, Charlottesville, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are going to Disney Paris, try the hotels in val D'Europe
The rooms are only slightly larger than the bed. No air conditioning. A closet-sized bathroom. Cigarette smell in a "non-smoking" room. Half of the rooms are long-term rentals. The bus and taxi services do not run on Sundays. The wireless internet did work.

6/10 Okay

Julian, Lubbock, TX

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small but adequate
It is a part of a motel chain. Room is very small, bathroom is a plastic unit inside the room. The village of Chelles is lovely. It is a good value given the prices in Paris.

6/10 Okay

e, staffordshire

Liked: Cleanliness
clean budget hotel if you just need a place to sleep 15 mins drive from disneyland
the hotel is just as the photos show, a clean budget hotel, basic but fine if you just need somewhere to crash out and breakfast is optional was impressed at the low cost.

8/10 Good

Magali

Stayed 4 nights in Jun 2023

2/10 Terrible

Sarmad

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty hotel. Never go back
Stayed 3 nights in May 2023

4/10 Poor

Laetitia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Zohra

Stayed 1 night in May 2023

10/10 Excellent

Alfred

Stayed 1 night in Apr 2023

2/10 Terrible

Leny

Stayed 3 nights in Apr 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçu
Bonjour nous avons pas pris la chambre nous avons dû trouver un autre hôtel car le vôtre était sale et rempli de réfugiés ( des femmes avec des ) très brouillent et de plus leur mac vienne et clac sonne pour qu’elle descende à la vue de ça nous sommes partis on demande à être remboursé merci
Stayed 1 night in Apr 2023

8/10 Good

nathalie

Stayed 1 night in Apr 2023

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Sabrina

Stayed 1 night in Mar 2023

2/10 Terrible

Lycia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Béatrice

Stayed 1 night in Oct 2022