Minibar, in-room safe, desk, blackout curtains

Reviews of Mercure Versailles Paris Ouest

4 out of 5
Mercure Versailles Paris Ouest
Rue de Marly-le-Roi, Le Chesnay-Rocquencourt, Yvelines

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 374 reviews" "
Rating 8 - Good. 172 out of 374 reviews" "
Rating 6 - Okay. 68 out of 374 reviews" "
Rating 4 - Poor. 34 out of 374 reviews" "
Rating 2 - Terrible. 11 out of 374 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Virginia, Camarillo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! We didn't try the breakfast/restaurant but the Parly 2 shopping centre nextdoor was very convenient as was the #1 and 2 busses into the centre of Versailles. We would stay here again!
Stayed 5 nights in Aug 2023
Response from MM on 18 Oct 2023
Dear MorganWe very much appreciate your comments regarding your stay at the Hôtel Mercure Versailles Parly 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Maritza MOLIN

4/10 Poor

Diana

Stayed 2 nights in Jul 2023

8/10 Good

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Renaud

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was great for the price but you get what you pay for. We originally had 2 nights booked. We found a better hotel in the area for the second night. It has free breakfast and parking if there is space. the hotel needs a good cleaning and really needs to be updated. I love the mall parly 2 is right next to it.
Stayed 1 night in Sep 2022

6/10 Okay

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities
disappointed by the cost of the drinks from the bar
Stayed 1 night in Jun 2022

10/10 Excellent

Mariano

Stayed 1 night in Mar 2022

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
A little run down but staff were friendly and welcoming, the building is being refurbished, no work at the weekend. An issue which should have been made clear no bar facilities during the weekend, however there is a shopping centre with restaurants available. The room was a little dated but clean and useable, spent one night there not sure I would like to spend longer?
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy breezy stay
It was great - easy as planned.
Stayed 9 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Free parking was helpful. Checkin and out was easy
Stayed 1 night in Oct 2019

10/10 Excellent

Meigui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Specious room, very clean, closed to the shopping mall and free parking!
Stayed 2 nights in Oct 2019

8/10 Good

Ying Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was great we loved the location to the airport .
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a couple of nights here for a visit to the Palace of Versailles, which is only a short taxi ride away. Nice clean rooms, which looked to be very recently refurbished, and a great breakfast to set us up for the day. Slightly limited for restaurants if you are looking for something within walking distance. We ended up in the shopping mall next door.
Stayed 2 nights in Aug 2019

10/10 Excellent

Teresa

Stayed 3 nights in Aug 2019

8/10 Good

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Helpful staff and clean rooms. Secure parking. 20 minutes by bus to the centre of Versailles for 2 euros or 15 minutes by car. Good shopping centre 50 metres from the hotel Overall, very pleasant stay.
Stayed 2 nights in Jul 2019

8/10 Good

Rosslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Paolo

Disliked: Property conditions & facilities, room comfort
Poor facilities expensive breakfast
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Generally good - I returned to the hotel late one very warm evening and asked a member of staff for some water. Temperatures were in the high 30’s and was questioned why I needed water by a surly looking young woman.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The signs for the parking entrance could have been clearer. No non slip bath mat and no safety bar to hold onto for bath. Otherwise everything good.
Stayed 1 night in May 2019

8/10 Good

Aniruth-Deva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Parly 2 mall. Decent service, breakfast and amenities. Excellent for business trips for companies close by.
Stayed 2 nights in Mar 2019

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Public transport very easy access.
Friendly staff. Room nice, clean, large TV. Very close to large shopping mall with restaurants, and short walk to bus stop.
Stayed 4 nights in Jan 2019

8/10 Good

Candice

Liked: Cleanliness, staff & service
Location good to find food, bathroom shower split water to floor, breakfast not value to paid price.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Not a four star hotel. Sad, tired and out of date.
Stayed 2 nights in Dec 2018

4/10 Poor

Mina

It was old
Stayed 1 night in Nov 2018

4/10 Poor

Ruf, London

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Near Versailles Palace
The night porter (we arrived late evening) was not welcoming, he was actually smoking out the front when we pull up outside, he didn’t say hello or where the parking was. Shower leaked on the floor, wall paper was falling of the walls in the corridor, sockets by the bed didn’t work, cracks in the wall/ceiling joints. Generally needs updating and properly maintaining. Toilet need turning round so your not facing the wall 2foot I front of your face. All other staff were very helpful. Room was good with blackout curtains and fridge.
Stayed 3 nights in Sep 2018

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to spend one night.
It was a fine place to spend one night before visiting Versailles. Nothing special but a bit more space than other hotels in the area.
Stayed 1 night in Aug 2018

8/10 Good

andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stopover hotel
Great as a stopover hotel for us but nothing much within walking distance
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff , good stay and facilities. Rooms becoming a little old but overall good place to stay
Stayed 1 night in Jul 2018

8/10 Good

Pam, Florida

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable hotel for our family. Breakfast was expensive but nice.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base.
Great location to visit Versailles and great value. Breakfast included was a bonus.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Jenyen

Disliked: Staff & service
It was a worse experience. After 5 hours driving arrive at 2:10 in the morning on 20/5 when we open the triple room door then find someone sleep inside. Back to the reception after one hour we finally get 2 rooms for sleeping. We would like to talk to the manager when we have breakfast but the staff just says you have got 2 rooms already then nothing else. How can we get compensation,make up or apology after paid? I can't understand the respond from a 4 star hotel named as Mercure.
Stayed 1 night in May 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sebastien

Liked: Staff & service
Stayed 5 nights in Jan 2018

10/10 Excellent

John, Newfoundland Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to public transportation to downtown Paris attractions. Plus shopping mall next door. No restaurant at hotel is drawback.
Stayed 1 night in Sep 2017

8/10 Good

Ian

Liked: Staff & service
Visit to Paris
Hotel was tired. Needs some tlc to decorating of rooms, bar area,reception. Staff very good. Surprisingly breakfast was also good. We had done a driving holiday down through France and back and stayed in lots of hotels and this was the worst from a kerb appeal aspect. But location was very good with a huge shopping centre opposite and train station up the road to go into central Paris. Close to Versailles also. Hotel has its own large car park that was free to guests. If like us you just needed a bed and breakfast then it was fine and good value
Stayed 2 nights in Aug 2017

8/10 Good

SUE

Liked: Cleanliness, staff & service, room comfort
Convenient for Us.
We used this hotel as a close gateway to Paris, as we had to drop off our hire car by 12.00 the next day. It served it's purpose adequately. Room was large by European standards, although comfortable it could do with an update. Versailles was only 3.7kms away.
Stayed 1 night in Jun 2017

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean, quiet
Absolutely easy parking, unbelievable for the Paris area, easy checkin, great room with excellent wifi, shower pressure, comfortable bed, good AC. Toilet was behind the door in the bathroom and kind of snug getting in. Breakfast was ok-scrambled eggs tasted kind of weird, had yogurts, juices, cereals. I would never pay 17 euros for this breakfast. If it is included with your hotel deal, go for it. The Italian restaraunt which was recommended was across the street in the mall. It was so good we ate there both nights. The bus to Versailles is within one block of the hotel. It takes about 15 minutes on the bus to get to Versailles. Make sure you go in the front of the bus and pay the bus driver your fare. The back of the bus is for those with passes. Overall great stay. It was unfortunate that as we were leaving the cleaning lady walked down the hall yelling in French. We had no idea what she was saying. Maybe she had just cleaned a nasty room, but it did not compare with the concern and friendliness of the front desk staff. Would definitely recommend this to friends. If you are going to the LDS temple this is a good choice.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location walking distance to the shopping
Great experience and fantastic breakfast and everything you can expect from. 4 star hotel
Stayed 2 nights in May 2017

10/10 Excellent

Madeleine, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great stay at the Mercure Versailles Parly 2. The rooms we were allocated were newly decorated, fresh and clean. The staff are very friendly and the lady on reception speaks very good English (fortunate for us). This Hotel is in a great location and we would definitely stay again.The Parly 2 shopping centre is within walking distance of the hotel and we enjoyed a few good meals there. We enjoyed some good meals at the Italian Del Aire where they gave us 5% off the bill when they realised we were staying at the Mercure Hotel. We bought sandwiches and water in the Simply Market Parly 2 opposite the Italian Restaurant which saved us a lot of money when sight seeing in Paris. The H bus that stops just outside the hotel stops near the Palace of Versailles and the Versailles Rive Gauche train station that travels into Paris.

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine but as the days we picked were hot, there was no possibility of getting it cooled except by leaving the window open....and it was noisy.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for one night stay.
Good hotel, but only for one night. There was a ugly smell, like mold in the carpet. The room we got was smoke free, however the staff smokes right in front so when we open the window all their cigarette smell went into our room. Staff was excellent, friendly and helpful. The breakfast was over priced. The discount at the Del Arte Pizza was nice, we received 20% off our bill.

6/10 Okay

isabel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

4/10 Poor

John, ottawa

Disliked: Cleanliness, property conditions & facilities
not clean
Someone needs to teach the cleaning staff how to clean bathrooms. Not clean..mold in shower and the flusher on toilet is absolutely gross..I did not dare touch it. Bed was ok