"The hotel is in a great location, making it easy to get around and explore the area.
However, The front desk staff could be more friendly and welcoming. A warmer attitude and better customer service would make the overall experience much more enjoyable."
"Room was clean and the staff were super helpful, however the pool has a lot of chlorine that my kids started coughing after just 20 mins of swimming! Very close to disney land and the shuttle is always on the schedule. I had a great stay."
"Guy(Name) at the front desk was extremely rude and unprofessional, which made for a very poor first impression. Thankfully, Tyrese completely turned things around. He was friendly, welcoming, and genuinely helpful. Management should recognize employees like Tyrese and address the poor customer service provided by Guy."
"A well-equipped, cosy place with all the amenities we needed. We decided to walk to the main attractions and enjoyed the location and ample facilities nearby. A safe area.
Smooth check in and check out process with responsive communication. Thank you."