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Reviews of Hôtel Vendome Saint Germain

3 out of 5
Hôtel Vendome Saint Germain
8, Rue d’Arras, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 276 reviews" "
Rating 8 - Good. 106 out of 276 reviews" "
Rating 6 - Okay. 19 out of 276 reviews" "
Rating 4 - Poor. 8 out of 276 reviews" "
Rating 2 - Terrible. 8 out of 276 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants in area and clos Ed Metro Links.
Stayed 4 nights in Feb 2024

8/10 Good

Jarlin

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Sarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and beutiful but so so small. The closet shelves were filled with the kettle and supplies and my husband (who is big but not that big) had trouble moving around the room. I am glad we only brought carry ons because I am not sure if we would have been able to open 2 full size suitcases there. Other than that, the room was lovely, modern and tidy. The shower stall was nice as well. And the staff were accomadating.
Stayed 1 night in Nov 2022

10/10 Excellent

Hector Jose Martinez

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk lady at as very polite and friendly she help us with everything
Stayed 2 nights in Nov 2022

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center, near the subway and cafes and restaurants, many bars around, recently renovated, everything is new, good modern design. The room is small, it is difficult to get into the shower cabin, the closet for clothes is very narrow, so I have no idea how to fit 2 people's clothes in winter. I would say that the hotel is suitable for short visits. You could hear a bit of the subway, which is somewhere deeper under the building. But this is Paris...
Stayed 2 nights in Nov 2022

8/10 Good

Abraham

Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Hotel
Horrible! Old and dated. Rooms don’t look like pictures on listing. Shower is a mess, carpet is gross, water damage everywhere, stained mattress, sticky hangers, no bath amenities, and the list goes on. The older man at the front desk is a dick. Left after on night.
Stayed 1 night in Sep 2022

6/10 Okay

Radu

Stayed 1 night in Sep 2022

10/10 Excellent

Chantelle

Stayed 4 nights in Sep 2022

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
The wifi is not working. The manager gave us 3 networks and none of them were working, even though he told us that it was not working because we had to log in from the lobby. Still, it didn't work and the following morning admitted there was a problem with the wifi. I had to work and couldn't do it. The elevator was also broken and we had to use the stairs. Don't go to this hotel if you need wifi because it's not working at all!
Stayed 1 night in Sep 2022
Response from Bénédicte on 8 Sept 2022
Dear Maria,Thank your for taking your time to write a review - we always appreciate that. We are very sorry to hear about your experiences with the wifi and the elevator. We aim to give our guests a great experience and we find it regrettable that your expectations were not met. As to the issues, we are currently in the process of switching out our wifi to something more satisfactory. We hope to have you back so we can make it up to you and change your mind about our property. If you have further notes or questions. please don't hesitate to contact us. Best regards,Bénédicte

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee & very clean and renovated. Nice service!
Stayed 2 nights in Aug 2022

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Vicente

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms looks big in the web site but they are very small Too expensive for the price they charge. The bathroom are tiny small hardly fit in the bathtub.
Stayed 2 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Anniversary Stay
Great little hotel which was perfect for our 3 night stay. Room was small but that was to be expected in Paris. Location was brilliant and close to all attractions
Stayed 3 nights in Jul 2022

2/10 Terrible

David

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

David

Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradável
Hotel com boa localização, 100 metros da estação Cardinal Lemoine (linha 10) e 300 metros da estação Jussieu (linha 7). A região também é boa para quem gosta de sair andando para diversos rumos, o que é não nada difícil de fazer em Paris. As instalações do hotel são novas, o quarto que ficamos é pequeno, mas de tamanho normal para esse padrão de hotel na cidade, a cama é grande e confortável. Tem cofre, frigobar e chaleira elétrica e também uma grande TV. O café da manhã é servido no subsolo e na área da recepção tem uma máquina de café disponível 24 horas para os hóspedes. Como surpresa ao final da estadia o café da manhã foi cortesia. Enfim, gostamos bastante da estadia.
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. All the staff were extremely friendly & helpful. The front desk Manager was a Gem of a Human & the quick breakfasts I had allowed early starts to explore the City.
Stayed 3 nights in Jul 2021

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location. Dirty, dirty, many broken items, Broken electric plug, ripped blanket cover, smells.AC broken for 2 nights out of our 3 night stay, dryers exhaust seems to be connected to the main went. Woke us up on the 6th floor at 7:30 am. Some employees have no masks. And to top all of that off someone came into my room without my permission when i clearly had a do not disturb sign on the door. That's never fine, especially while covid. At least some employees are nice, but others are obnoxious. And again, dirty and smelly.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff Clean rooms Lovely bathroom
Stayed 1 night in Feb 2020

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Paris
The hotel is centrally located and a covered parking garage is available across the street at a reasonable price.
Stayed 2 nights in Feb 2020

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than it looked in the photos, but I suppose that’s to be expected in Paris. I had accidentally booked an extra night and they were gracious enough to not charge me for it. The area around the hotel is nice. Definitely stop by Breakfast In America.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Location was good. Room was very small but I guess that's everywhere in Paris. Staff were not welcoming. Very cold. rude in some occasions. I won't recommend this hotel.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

KitTsin, Leeds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near shops and public transport. Very friendly service by the staff. Rooms are small but you're on holiday so it shouldn't be a major problem
Stayed 4 nights in Dec 2019

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, very friendly Eager to help and to please. Nice breakfast Good location
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Hotel staff was very helpfully. There were restaurant and shopping closed to the hotel
Stayed 4 nights in Sep 2019

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Nicole

Liked: Staff & service, room comfort
Comfortable stay, but room was a bit run down
I recently spent two nights at the Hotel Vendome St. Germain. The location is great, easily within walking distance to a bunch of sites and restaurants. The lobby of the hotel is cool and modern with an espresso machine, which I always appreciate. I also believe I saw a wine machine of some kind and some snacks, but not sure what that was about. We booked a standard queen room, which was furnished in a kdoern way, but was kind of run down. The surface of the nightstands and desk had water damage, the box spring was uncovered and stained pretty badly, and there was some damage on the ceiling with possible mold. The blow dryer was really dusty and I tried to use a provided shower cap and found that the two boxes labeled with a shower cap we’re both empty, which was annoying. Despite this, the room did appear clean and my husband said that during his bed bug search, the mattress looked brand new and had a legit cover on it, which made me feel slightly better. Although we were told there was staff available 24 hours, we left at 6am and found out we had woken up the night staff which made us feel like jerks. Overall, the stay was mostly pleasant. While I’d likely stay here again, I’d explore other options first.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The property was very modern for a hotel in Paris, rooms were a comfortable size and free water and coffee was provided in the lobby
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. There were complimentary bottles of water in the lobby, along with fresh fruit, coffee and several newspapers in different languages. The staff was quite helpful in giving us directions. The room was very quiet; comfortable beds. While not large, it was comfy. We had everything we needed for our stay. I would definitely stay here again, and would recommend it to others.
Stayed 2 nights in Aug 2019

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with stay
Close to the station, can hear the metro and considering I am a light sleeper didnt effect me. Small and cozy place as indicated in pictures. Very clean. Great shower
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
I was very happy with this hotel and it’s staff. I definitely recommend it.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area.
Staff was friendly and efficient.
Stayed 3 nights in May 2019

6/10 Okay

Mary, Dublin/MA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2019

8/10 Good

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom Amazing food and
Stayed 4 nights in May 2019

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vendome saint germain is a safe value.
Very friendly staff and the breakfast was cheap but very good. And it’s right at the center of Paris and the universe district. The rooms are on the small side.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The location of the hotel was excellent—walking distance to a couple of metro stops and to lovely areas on the left bank.The room was a nice size and it was pleasantly decorated; the bed was comfortable. I specifically booked this hotel because Trip Advisor advertised that the rooms had A/C, and it worked the first night we were there, but we were denied access to control it on the second night of our stay and had to call several times on the third night to get it resolved. As we were trying to get this resolved, we were treated rudely by the man working at night, who seemed to be cursing at us in French while calling technical support—this was the biggest issue I had with our stay. Additionally, the sound of trains underground was louder than expected, even on the sixth floor. There was mildew in one of the windows and peeling paint on the ceiling, which I could have overlooked if I had been treated more respectfully as a guest. I would not stay here again.
Stayed 3 nights in May 2019

8/10 Good

JENNIFER

Liked: Cleanliness
Budget but great area
This was more of a budget hotel, but the room was clean and the bed was fine. We normally stay at more expensive hotels, but at last minute we found this one. Good location, close to metro and even a mini fridge in the room. I would stay here again.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019