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Reviews of Hotel Derby Eiffel

3 out of 5
Hotel Derby Eiffel
5 Avenue Duquesne Paris Franc, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1000 reviews" "
Rating 8 - Good. 331 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very well located for using public transportation There are many good stores and restaurants nearby
Stayed 2 nights in Apr 2024

6/10 Okay

Tammie

Disliked: Staff & service
Stayed 3 nights in Apr 2024

8/10 Good

George

Travelled with partner
Liked: Staff & service, amenities
Under renovation no elevator , narrow winding stairs, but overall, great location to view the tower. Lots of places to eat and pick up snacks if you want.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald, Chula Vista

Travelled with family
Liked: Cleanliness
Room is nice but its under renovations and no lift available. Narrow spiral staircase makes it hard to bring up and down the suitcases.
Stayed 3 nights in Apr 2024

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was very friendly. The cleaning people was very good always ready for extra water or toilet paper. breakfast in the morning was great downstairs everybody was always with a smile and very friendly. Special thanks to the young kid who helped out with my bags always ready to help and to answer any of my questions. I have to mention there is no working elevator so if you stay in the upper floors be ready to walk up.
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Zana

Travelled with group
Liked: Amenities
Convenient location to metro and walking distance to many sites including the Eiffel Tower. I would definitely stay here again when I am in Paris.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet neighborhood. Close to Metro. Walking distance to Eiffel Tower. Great restaurants and shops nearby. Friendly and reliable staff. Hotel has maintained its historical charm and has done recent and has ongoing renovations happening. It was our 2nd stay and we’d stay again! Two thumbs ups!!
Stayed 6 nights in Apr 2024

10/10 Excellent

Betty Ann, Chesapeake

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is great; professional and friendly! The breakfast room has a nice variety and the girl is super sweet. At this time the hotel is under construction and there isn’t a working elevator. However, the staff did help with our luggage.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here end of March. Great location to get anywhere. Staff was enormously helpful. Only issue was elevator was temporarily out, but was only a minor inconvenience.
Stayed 8 nights in Mar 2024

4/10 Poor

Iliana

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
No elevator.
Stayed 2 nights in Mar 2024
Response from Robert A. on 16 Apr 2024
Dear Madame,Sorry for that, but we informed you before on 31 jan 2024 and you arrived on 23 Mars see message below :The Elevator may be under construction and stopped during the period from MARCH to Mid-April.Staff available to help with suitcases.Robert Asmar mer. 31 janv. 19 h 03 Envoyé

8/10 Good

Nancy Suzanne

Liked: Staff & service
Beautiful but walls were thin and we were kept awake by the guests beside us
Stayed 1 night in Mar 2024

6/10 Okay

Silvia

Liked: Cleanliness
Disliked: Property conditions & facilities
This property is under construction and we didn’t get notified. People are working and painting while you are at your room. Rooms smells like paint and what they advised is to open the window. The elevator is not working either. I would recommend if you work do it by floor and notify the guests that is being remodeled. Other than that is a 15 min walk to the tower and a metro station is close
Stayed 3 nights in Mar 2024

8/10 Good

Wilma

Nice, clean, no frills hotel. Small but that’s common in Paris. Excellent location. Would stay again
Stayed 4 nights in Mar 2024

8/10 Good

Lucy, Somers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness
Great location and easily accessible. Lots of restaurants and a market nearby.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tiffany, peekskill

Disliked: Cleanliness, staff & service, property conditions & facilities
Misleading under construction, noisy too small. Hidden fees on continental breakfast.
Stayed 3 nights in Feb 2024
Response from Robert A. on 8 Mar 2024
Madam,Thank you for your comments, we do indeed have renovations in some rooms during the day only. the result of the new rooms is very satisfactory.We are sorry for some noise during the day.Our breakfast price of 14 is displayed on our sites and at the hotel.Best regards

4/10 Poor

Ranjeet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel staff was not friendly at all. Location was good
Stayed 3 nights in Feb 2024

10/10 Excellent

Bennett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 5 nights in Jan 2024

6/10 Okay

Jeremy

Travelled with partner
Booked this on the basis of good reviews but was disappointed. The room was shabby and needed redecorating. The bath was old and had no plug. The shower head was blocked. The sound of hot water in the pipes in the morning woke us up. The receptionists were obliging but indifferent. They did give us a bath plug. The room was cramped and basic. Disappointing for the price but at least the location was convenient for the Eiffel Tower.
Stayed 2 nights in Jan 2024
Response from Robert A. on 7 Feb 2024
SirWe are very sorry for your bad experience with us.For these reasons that you mentioned, we are currently renovating rooms at the hotel. we already have 20 renovated rooms.Thank you for your positive point regarding the location.Bert regards

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a affordable price
Stayed 3 nights in Jan 2024

10/10 Excellent

Santiago

Stayed 4 nights in Jan 2024

8/10 Good

Brigida

Liked: Cleanliness, staff & service
The staff was accomodating and polite. The room was tidy and clean but a bit outdated. It is good value for money though.
Stayed 2 nights in Jan 2024

8/10 Good

Francisco

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stag was friendly, location was excellent with metro practically in the corner and the Eiffel Tower just there (can see it from the hotel door), and a short walk away. Many dinning options. Facilities would need better maintenance, staff does what it can with a medium kept building (considering that it was built in the 1750’s or there about) location and staff make up for age, I will gladly stay there again.
Stayed 8 nights in Dec 2023

10/10 Excellent

Christopher, Sandusky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful. 20 restaurants and cafes within a mile as well. The rooms are small, but that is pretty normal for the area. Just dont be surprised by it.
Stayed 7 nights in Dec 2023

10/10 Excellent

Ben D

Stayed 7 nights in Dec 2023

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so close and convenient to the city
Stayed 6 nights in Dec 2023

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
The hotel was average. Romi was very kind , he helped us a ton. The cleaning could be better and the rooms were small. It’s very close to the Eiffel Tower but we did have to Uber everywhere else.
Stayed 4 nights in Dec 2023

8/10 Good

Mark & Sarah

Travelled with family
Liked: Cleanliness, staff & service
Great place for a family to stay. Safely kept out baggage while we explored the city.
Stayed 1 night in Dec 2023

4/10 Poor

viswajith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smelt like freshly painted. Made it difficult to sleep because of the smell. No AC. better remove that from the amenities provided. Closer to Eiffel Tower. Room service is decent. Staff were polite.
Stayed 4 nights in Dec 2023
Response from Robert A. on 7 Feb 2024
Sir,Thank you for your comments room service and staff.We have carried out renovations in some rooms.AC in winter! we have a convertible air conditioning, in winter it's in heating mode especially if it's freezing cold outside.Best regards

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem of a place to stay while in Paris. It is a short walk from the Eiffel Tower and to numerous bakeries and restaurants. The metro is close by as well making it easy to get around the city. We had a pleasant stay and would recommend this hotel to anyone that is wanting to tour the city and be out and about.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Annie Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was affordable and included a view of the Eiffel tower! Only a 15 minute walk to the Eiffel tower. There is a nice lounge to chill out in. The room was nice. The staff were really helpful as ordered us a taxi for our trip back to the airport. Nearby are delicatessen shops, food market, restaurants and a mini supermarket.
Stayed 2 nights in Dec 2023

8/10 Good

Jose, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed at this hotel. The location is great for what we needed during this stay.
Stayed 9 nights in Dec 2023

10/10 Excellent

Cijo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 minutes walk to Eiffel Tower. Accessible from metro station Ecole Militaire
Stayed 2 nights in Dec 2023

6/10 Okay

Vincent Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was in a great location for dining and sightseeing, the Eiffel Tower was within a 10 minute walk. The room was extremely small, but clean. The restaurant/ bar associated with the hotel was closed for renovation so it would have been nice to be notified that in advance.
Response from Robert A. on 7 Feb 2024
Sir Thank you for your comment and especially in relation to the cleanliness of the rooms.Indeed, we have remodeled the bar area to always be up to date with our customers.Renovations in some rooms also at the moment.

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condition of hotel. Poor. Needs major repairs
Torn floors
Dirty corners
Paint. Wallpaper needed replaced
Condition poor
Stayed 4 nights in Dec 2023
Response from Robert A. on 11 Dec 2023
Dear Madame,Thank you for taking time and share your experience.All the rooms of the hotel will be renovated, we already renovate 12 rooms, and 4 rooms are in renovation know.Some of our rooms need realy renovation, we need time and everything will be done soon.Sorry again and hope we can see you back with our new rooms, Thank you and Best regards

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Anita, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reception Desk very friendly and helpful. Decor a bit dated.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to get around the city! From certain rooms you can see the Eiffel Tower. Parking on street was easy in the area so it made renting a car easy in the city.
Stayed 2 nights in Dec 2023

2/10 Terrible

Eugene

Stayed 4 nights in Dec 2023

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely little hotel near all you need for your city trip Paris. It is a city hotel so rooms are smaller than other hotels but still big enough same as the bath rooms. Stuff were so friendly and will help with anything you need. Definitely recommend this hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times and it's currently being redecorated. We stayed in a refurbed room which was simple, clean, comfortable with helpful staff and everything you need from a basic hotel a minute's walk from a Metro station. Not fancy but we'll be staying again.
Stayed 4 nights in Nov 2023

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
When we arrived the front desk agent was less than truthful about the room he gave us. He made our room sound like he was doing us a favor putting us on the 1st floor facing the street. The noise level was ridiculous. The room was not renovated as some are. The next day a professional, nice manager I assume moved our room facing the back and it was a renovated room. Honesty is everything. The location was excellent.
Stayed 5 nights in Nov 2023

8/10 Good

Lizabeth

Liked: Cleanliness, staff & service
Good value for the money. Very clean (I did a thorough check with the current bedbug panic), great location and pleasant, helpful staff. The only downside is it’s a bit worn. I think they are doing some remodeling, but the rooms could use a refresh.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Amazing view of Eiffel Tower from our small balcony window. Short walk to Eiffel Tower and public transport. Plenty of restaurants and shops in the area. Staff were very helpful and friendly. Lift in the building to floors but is very small. Room is small but very clean and tidy. Breakfast was nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a wonderful stay , the room , staff and location have all been excellent so close to the Eiffel tower, the river, places to eat and lots of other must see things we will definitely be back and would recommend this lovely hotel to everyone.
Stayed 3 nights in Nov 2023