Front of property

Reviews of Hotel Derby Eiffel

3 out of 5
Hotel Derby Eiffel
5 Avenue Duquesne Paris Franc, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1006 reviews" "
Rating 8 - Good. 330 out of 1006 reviews" "
Rating 6 - Okay. 141 out of 1006 reviews" "
Rating 4 - Poor. 44 out of 1006 reviews" "
Rating 2 - Terrible. 41 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy Suzanne

Liked: Staff & service
Beautiful but walls were thin and we were kept awake by the guests beside us
Stayed 1 night in Mar 2024

6/10 Okay

Silvia

Liked: Cleanliness
Disliked: Property conditions & facilities
This property is under construction and we didn’t get notified. People are working and painting while you are at your room. Rooms smells like paint and what they advised is to open the window. The elevator is not working either. I would recommend if you work do it by floor and notify the guests that is being remodeled. Other than that is a 15 min walk to the tower and a metro station is close
Stayed 3 nights in Mar 2024

8/10 Good

Wilma

Nice, clean, no frills hotel. Small but that’s common in Paris. Excellent location. Would stay again
Stayed 4 nights in Mar 2024

8/10 Good

Lucy, Somers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness
Great location and easily accessible. Lots of restaurants and a market nearby.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tiffany, peekskill

Disliked: Cleanliness, staff & service, property conditions & facilities
Misleading under construction, noisy too small. Hidden fees on continental breakfast.
Stayed 3 nights in Feb 2024
Response from Robert A. on 8 Mar 2024
Madam,Thank you for your comments, we do indeed have renovations in some rooms during the day only. the result of the new rooms is very satisfactory.We are sorry for some noise during the day.Our breakfast price of 14 is displayed on our sites and at the hotel.Best regards

4/10 Poor

Ranjeet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel staff was not friendly at all. Location was good
Stayed 3 nights in Feb 2024

10/10 Excellent

Bennett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 5 nights in Jan 2024

6/10 Okay

Jeremy

Travelled with partner
Booked this on the basis of good reviews but was disappointed. The room was shabby and needed redecorating. The bath was old and had no plug. The shower head was blocked. The sound of hot water in the pipes in the morning woke us up. The receptionists were obliging but indifferent. They did give us a bath plug. The room was cramped and basic. Disappointing for the price but at least the location was convenient for the Eiffel Tower.
Stayed 2 nights in Jan 2024
Response from Robert A. on 7 Feb 2024
SirWe are very sorry for your bad experience with us.For these reasons that you mentioned, we are currently renovating rooms at the hotel. we already have 20 renovated rooms.Thank you for your positive point regarding the location.Bert regards

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a affordable price
Stayed 3 nights in Jan 2024

10/10 Excellent

Santiago

Stayed 4 nights in Jan 2024

8/10 Good

Brigida

Liked: Cleanliness, staff & service
The staff was accomodating and polite. The room was tidy and clean but a bit outdated. It is good value for money though.
Stayed 2 nights in Jan 2024

8/10 Good

Francisco

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stag was friendly, location was excellent with metro practically in the corner and the Eiffel Tower just there (can see it from the hotel door), and a short walk away. Many dinning options. Facilities would need better maintenance, staff does what it can with a medium kept building (considering that it was built in the 1750’s or there about) location and staff make up for age, I will gladly stay there again.
Stayed 8 nights in Dec 2023

10/10 Excellent

Christopher, Sandusky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful. 20 restaurants and cafes within a mile as well. The rooms are small, but that is pretty normal for the area. Just dont be surprised by it.
Stayed 7 nights in Dec 2023

10/10 Excellent

Ben D

Stayed 7 nights in Dec 2023

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so close and convenient to the city
Stayed 6 nights in Dec 2023

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
The hotel was average. Romi was very kind , he helped us a ton. The cleaning could be better and the rooms were small. It’s very close to the Eiffel Tower but we did have to Uber everywhere else.
Stayed 4 nights in Dec 2023

8/10 Good

Mark & Sarah

Travelled with family
Liked: Cleanliness, staff & service
Great place for a family to stay. Safely kept out baggage while we explored the city.
Stayed 1 night in Dec 2023

4/10 Poor

viswajith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smelt like freshly painted. Made it difficult to sleep because of the smell. No AC. better remove that from the amenities provided. Closer to Eiffel Tower. Room service is decent. Staff were polite.
Stayed 4 nights in Dec 2023
Response from Robert A. on 7 Feb 2024
Sir,Thank you for your comments room service and staff.We have carried out renovations in some rooms.AC in winter! we have a convertible air conditioning, in winter it's in heating mode especially if it's freezing cold outside.Best regards

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem of a place to stay while in Paris. It is a short walk from the Eiffel Tower and to numerous bakeries and restaurants. The metro is close by as well making it easy to get around the city. We had a pleasant stay and would recommend this hotel to anyone that is wanting to tour the city and be out and about.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Annie Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was affordable and included a view of the Eiffel tower! Only a 15 minute walk to the Eiffel tower. There is a nice lounge to chill out in. The room was nice. The staff were really helpful as ordered us a taxi for our trip back to the airport. Nearby are delicatessen shops, food market, restaurants and a mini supermarket.
Stayed 2 nights in Dec 2023

8/10 Good

Jose, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed at this hotel. The location is great for what we needed during this stay.
Stayed 9 nights in Dec 2023

10/10 Excellent

Cijo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 minutes walk to Eiffel Tower. Accessible from metro station Ecole Militaire
Stayed 2 nights in Dec 2023

6/10 Okay

Vincent Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was in a great location for dining and sightseeing, the Eiffel Tower was within a 10 minute walk. The room was extremely small, but clean. The restaurant/ bar associated with the hotel was closed for renovation so it would have been nice to be notified that in advance.
Response from Robert A. on 7 Feb 2024
Sir Thank you for your comment and especially in relation to the cleanliness of the rooms.Indeed, we have remodeled the bar area to always be up to date with our customers.Renovations in some rooms also at the moment.

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condition of hotel. Poor. Needs major repairs
Torn floors
Dirty corners
Paint. Wallpaper needed replaced
Condition poor
Stayed 4 nights in Dec 2023
Response from Robert A. on 11 Dec 2023
Dear Madame,Thank you for taking time and share your experience.All the rooms of the hotel will be renovated, we already renovate 12 rooms, and 4 rooms are in renovation know.Some of our rooms need realy renovation, we need time and everything will be done soon.Sorry again and hope we can see you back with our new rooms, Thank you and Best regards

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Anita, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reception Desk very friendly and helpful. Decor a bit dated.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to get around the city! From certain rooms you can see the Eiffel Tower. Parking on street was easy in the area so it made renting a car easy in the city.
Stayed 2 nights in Dec 2023

2/10 Terrible

Eugene

Stayed 4 nights in Dec 2023

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely little hotel near all you need for your city trip Paris. It is a city hotel so rooms are smaller than other hotels but still big enough same as the bath rooms. Stuff were so friendly and will help with anything you need. Definitely recommend this hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times and it's currently being redecorated. We stayed in a refurbed room which was simple, clean, comfortable with helpful staff and everything you need from a basic hotel a minute's walk from a Metro station. Not fancy but we'll be staying again.
Stayed 4 nights in Nov 2023

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
When we arrived the front desk agent was less than truthful about the room he gave us. He made our room sound like he was doing us a favor putting us on the 1st floor facing the street. The noise level was ridiculous. The room was not renovated as some are. The next day a professional, nice manager I assume moved our room facing the back and it was a renovated room. Honesty is everything. The location was excellent.
Stayed 5 nights in Nov 2023

8/10 Good

Lizabeth

Liked: Cleanliness, staff & service
Good value for the money. Very clean (I did a thorough check with the current bedbug panic), great location and pleasant, helpful staff. The only downside is it’s a bit worn. I think they are doing some remodeling, but the rooms could use a refresh.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Amazing view of Eiffel Tower from our small balcony window. Short walk to Eiffel Tower and public transport. Plenty of restaurants and shops in the area. Staff were very helpful and friendly. Lift in the building to floors but is very small. Room is small but very clean and tidy. Breakfast was nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a wonderful stay , the room , staff and location have all been excellent so close to the Eiffel tower, the river, places to eat and lots of other must see things we will definitely be back and would recommend this lovely hotel to everyone.
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the Hotel Derby Eiffel. I spend very little time in my hotel when I travel, so amenities such as a pool or gym aren't important to me. Instead, I look for a clean, quiet place to sleep. The Hotel Derby Eiffel was perfect for me. Very clean, very quiet. The location was excellent. I was a fifteen minute walk to the Eiffel Tower, and there were great restaurants nearby. If you just want to nice place to rest your head at the end of a long day, I don't think that you can do better.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2023

8/10 Good

EUN KYUNG

Travelled with group
Liked: Cleanliness, staff & service
Great location & helpful staff
Stayed 2 nights in Nov 2023

10/10 Excellent

ALAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Good breakfast. Rooms are small but adequate. The location more than makes up for this.
Stayed 2 nights in Nov 2023

8/10 Good

kenneth

Stayed 5 nights in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff happy to help
Stayed 3 nights in Nov 2023

8/10 Good

CYRAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpful and kind staf
Stayed 3 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

10/10 Excellent

Shiraz

Hotel is very clean and staff is very friendly and helpful. It’s very close to the Eiffel Tower - about 10 minutes walking distance.
Stayed 4 nights in Oct 2023

2/10 Terrible

Annie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff is friendly enough. But the picture of the hotel is certainly deceiving. The room is so small. And worst its flooded. The hotel is reasonably enough to change us the room, but it took him second look to believe us that the room is terribly flooded. Certainly will not be back to this hotel.
Stayed 6 nights in Oct 2023

8/10 Good

Deanna

Stayed 1 night in Oct 2023